Photoshop CC 2019: Slow performance overall, slow redraw, Polygonal Lasso Tool very slow when autoscrolling to the left

  • 10
  • Problem
  • Updated 3 months ago
  • In Progress
  • (Edited)
Since I upgraded from Photoshop CC 2015 to CC2019 it has been a torture to work with Photoshop. Very laggy performance, polygonal lasso tool very slow when autoscroll to the left (even with Shift pressed). The properties tab doesn't close when clicking on "X" button, but it closes when you try to move the window.
The redraw is very slow, with several problems of visualization. For example, if I have 2 files open and I wanna flick from one file to another (Ctrl+Tab) my screen doesn't update and I need to undock it the from tab to redraw my screen.
Almost every time, if I'm working with my file docked in Tab mode, all the shortcuts stop to work and I need to undock in order to have the shortcuts working again.
In summary, its impossible to work healthy.

I've checked already and tried different settings on Preferences, but nothing has changed.
I've tried to remove Adobe CC products from my machine and reinstall from scratch, but nothing has changed.
All the drivers are updated to the latest version.

My system:

CPU Intel Xeon E5-2697 v4
Nvidia Geforce GTX1080
128 GB RAM
Windows 10 latest version
Wacom Intuos latest version

From System Info:

Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433  x64
Number of Launches: 14
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.1
System architecture: Intel CPU Family:6, Model:15, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 18
Logical processor count: 36
Processor speed: 2 MHz
Built-in memory: 130949 MB
Free memory: 94597 MB
Memory available to Photoshop: 135138 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
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Daniel Sian

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Posted 1 year ago

  • 10
Photo of Adam Jerugim

Adam Jerugim, Employee

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Hi Daniel,

Please update to the new update released last night, 20.0.1 and let me know if you're still seeing performance issues. If so, I have a few things I'd like you to try to see if we can mitigate what you're seeing.

Thanks,
Adam
Photo of Daniel Sian

Daniel Sian

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Hi Adam,

Update done.

From system info:

Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64

After the update, Photoshop started flawless and light and my first impression was good and the problems seemed to have been fixed. All of them, except the shortcuts which seems to be a permanent problem and possibly has some relationship with wacom driver conflict or something like this. I mean permanent because I've seen this problem since I started using Wacom for at least 10 years.

But with the usage I've realized that all the problems are happening again and now my Photoshop is bugged like before.

The only exception is the polygonal lasso tool, which I have had no issue yet.

Thanks for your help. I really appreciate.
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Olivier Hokke

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omg this is still an issue here. Fully updated, booted super fast, and slowly deteriorated to intensely slow. It's sooooo frustrating!!
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Ray Stofberg

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Same here, after upgrading to CC 2019 it is hell working. Simple things as painting with brushes will give rotating balls almost immediately making it impossible to see where I am painting. This is really unacceptable performance :(

The latest update did not help unfortunately.

Imac Pro, 64Gb with CC 2019.

Help would be greatly appreciated.
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Adam Jerugim, Employee

  • 216 Posts
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Ray, your issue is different than the one that Daniel's reporting, but if you'd like to mitigate what you're seeing, please look at the following thread:  https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2019-healing-brush-clone-stamp-tools-lagging?topic-reply-list[settings][filter_by]=all&topic-reply-list[settings][reply_id]=19857623#reply_19857623
(Edited)
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Ray Stofberg

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Sorry, I cannot open that link it gets me in a loop that continuesly logs me in and tells me it has done so succesfully.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ray Stofberg

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Thank you! This indeed solved the issue.


I am so glad! It is amazing how dependant I have become on PS working smoothly. Bugs like this really do affect my work in a major way.
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Adam Jerugim, Employee

  • 225 Posts
  • 118 Reply Likes
Official Response
Hi Daniel,

Please go to the application folder C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-ins\Extensions\

And try renaming HalideBottlenecks.8bx by adding a '~' at the beginning of it.  Once you have ~HalideBottlenecks.8bx, restart Photoshop and let me know if that helps with general performance issues on your system.

If that doesn't help we'll move on to the next steps.

Thanks,
Adam
(Edited)
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Lucas Corey

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Hello Adam, It's been a while since you posted this, but I would just like to say that I had a similar issue with laggy scrolling and zoom. I'm happy to report that this solution resolved the problem. I don't really know how Adobe works, but I would suggest to them, in future updates, to change the name to have a tilde at the beginning of the filename like you said. Have a nice day. 

Edit, this solution only works temporarily. The problem comes back after a few minutes. I believe Photoshop CC 2019 (and I think 2018 as well) has a memory leak. (Lazy  Programming (or just an unidentified mistake, no one's perfect))
(Edited)
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jashan

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Just as another datapoint: I'm using Photoshop 20.0.6, and switching layers on/off did update only after minutes of waiting. Also, drag'n'dropping groups from one file into another immediately displays the wireframe - but the actual contents of the group are only shown after a heavy delay. Apparently, saving the file immediately updates the image.

Performance is otherwise just fine, no noticeable slow-down or lag. Those are pretty small files (2000x1000 pixels, maybe 10 or 20 layers), and this is on a very fast machine (SSD, i9-9900K, 2080Ti). The issue looks more like Photoshop just not updating the view than an actual performance issue.

I renamed HalideBottlenecks.8bx as you suggested, and now it works as expected (image/preview is immediately updated when hiding/showing layers).

In my case, the issue does not seem to return after working with Photoshop for a little while (probably had it open for about an hour now and did do some work ... but didn't work intensely with it, so that might still happen if I worked more intensely, or for a longer period of time).
Photo of Daniel Sian

Daniel Sian

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Hi Adam,

After doing your suggestion I feel Photoshop much better.
All the related problems in this topic seems to be fixed, except the redraw, which is better but not fixed 100%.
For example, if I open a file while I have another already open, the new one is open in a new tab, as usual, but it is not visible in my canvas. The tab is selected but the visible thing I see in my screen is the last file before to open the new PSD.
Another issue, any floating painel, like a Curve Properties window, sometimes doesn't close when I hit the X. The window only closes when I try to move the window after trying to close by the button.

And after renaming ~HalideBottlenecks.8bx, now I just realized a problem with Lasso Tool, which is finishing the selection without releasing the LMB while I'm still selecting. It is quite weird because I never had this problem before...

BTW, what is that file you told me to rename?

Thanks a lot!

(Edited)
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John Joyce

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Hi
I am having the same issues - I tried the  "~" fix buy no improvements

Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64
Number of Launches: 601
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.1
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3192 MHz
Built-in memory: 16195 MB
Free memory: 8889 MB
Memory available to Photoshop: 14815 MB
Memory used by Photoshop: 60 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8192
glgpu[0].GLName="NVIDIA GeForce GTX 1070"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="23.21.13.9125"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce GTX 1070/PCIe/SSE2"
glgpu[0].GLRendererID=7041
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1c87277d30438bde\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1c87277d30438bde\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1c87277d30438bde\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_1c87277d30438bde\nvldumdx.dll"
glgpu[0].GLDriverDate="20180316000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.1 "
clgpu[0].CLDeviceVersion="2.1 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=6469
clgpu[0].CLName="Intel(R) UHD Graphics 630"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="22.20.16.4758"
clgpu[0].CLBandwidth=2.07291e+10
clgpu[0].CLCompute=160.703
clgpu[1].CLPlatformVersion="1.2"
clgpu[1].CLDeviceVersion="1.2 CUDA"
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=8192
clgpu[1].CLName="GeForce GTX 1070"
clgpu[1].CLVendor="NVIDIA Corporation"
clgpu[1].CLVendorID=4318
clgpu[1].CLDriverVersion="391.25"
clgpu[1].CLBandwidth=1.88214e+11
clgpu[1].CLCompute=2587.78
License Type: Subscription
Serial number: 96040073216843306172
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Temporary file path: C:\Users\jjjoh\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  D:\, 3.64T, 1.99T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2018/09/06-18:53:59   79.601691   79.601691
   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.3.0  
   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.41.47939  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623
   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  
   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  
   icudt58.dll   International Components for Unicode   58, 2, 0, 0  
   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   LogSession.dll   LogSession   8.0.0.41.47939  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2019   20.0  
   Plugin.dll   Adobe Photoshop CC 2019   20.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop CC 2019   20.0  
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
   SVGRE.dll   SVGRE   79.600623   79.600623
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  
   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:
   3D Studio 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Accented Edges 20.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”
   Average 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Average.8bf”
   Bas Relief 20.0 - from the file “Filter Gallery.8bf”
   BMP 20.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 11.0 - from the file “Camera Raw.8bi”
   Camera Raw Filter 11.0 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Chrome 20.0 - from the file “Filter Gallery.8bf”
   Cineon 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Cineon.8bi”
   Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”
   Collada 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”
   Craquelure 20.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 20.0 - from the file “Filter Gallery.8bf”
   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 20.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”
   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 20.0 - from the file “Dicom.8bi”
   Difference Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”
   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”
   Displace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 20.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “EazelAcquire.8ba”
   Entropy 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Export Color Lookup Tables 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”
   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “FastCore.8bx”
   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 20.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”
   Flash 3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Fresco 20.0 - from the file “Filter Gallery.8bf”
   Glass 20.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Grain 20.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”
   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”
   IGES 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 20.0 - from the file “JPEG2000.8bi”
   Kurtosis 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Lens Blur 20.0 - from the file “Lens Blur.8bf”
   Lens Correction 20.0 - from the file “Lens Correction.8bf”
   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 20.0 - from the file “Liquify.8bf”
   Matlab Operation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”
   Maximum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Mean 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Measurement Core 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MeasurementCore.8me”
   Median 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   MMXCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MMXCore.8bx”
   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MultiProcessor Support.8bx”
   Neon Glow 20.0 - from the file “Filter Gallery.8bf”
   Note Paper 20.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “NTSC Colors.8bf”
   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”
   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”
   Palette Knife 20.0 - from the file “Filter Gallery.8bf”
   Patchwork 20.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”
   PCX 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PCX.8bi”
   Photocopy 20.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”
   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Pixar.8bi”
   Plaster 20.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”
   PLY 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PBM.8bi”
   Poster Edges 20.0 - from the file “Filter Gallery.8bf”
   PRC 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Radiance.8bi”
   Range 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Render Color Lookup Grid 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”
   Reticulation 20.0 - from the file “Filter Gallery.8bf”
   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”
   Save for Web 20.0 - from the file “Save for Web.8be”
   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”
   Shear 20.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”
   Solarize 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Solarize.8bf”
   Spaces 20.0 - from the file “Spaces.8li”
   Spatter 20.0 - from the file “Filter Gallery.8bf”
   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 20.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”
   Stained Glass 20.0 - from the file “Filter Gallery.8bf”
   Stamp 20.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   STL 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Sumi-e 20.0 - from the file “Filter Gallery.8bf”
   Summation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Targa 20.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 20.0 - from the file “Filter Gallery.8bf”
   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 20.0 - from the file “Filter Gallery.8bf”
   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”
   U3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Underpainting 20.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”
   Variance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   Water Paper 20.0 - from the file “Filter Gallery.8bf”
   Watercolor 20.0 - from the file “Filter Gallery.8bf”
   Wave 20.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
   WIA Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WIASupport.8li”
   Wind 20.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WBMP.8bi”
   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”
Optional and third party plug-ins:
   Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”
   BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”
   Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”
   Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”
   FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”
   HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
   HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”
   Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
   Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\Google\Selective Tool\SelectivePalette.8li”
   ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”
   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”
   Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”
   Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”
   SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”
   SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”
   StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”
   Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”
Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE
Extensions:
   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”
   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseTypekit.html”
   Home  2.5.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.2.15”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Installed TWAIN devices: NONE

Photo of Marvin D

Marvin D

  • 2 Posts
  • 0 Reply Likes
https://forums.adobe.com/message/10787611#10787611

Photoshop CC2019 is currently a dud. It's performing horribly for many people. See that thread for one example.
Photo of Marvin D

Marvin D

  • 2 Posts
  • 0 Reply Likes
Photo of Randall Kenneth

Randall Kenneth

  • 1 Post
  • 0 Reply Likes
Is anyone still looking at this issue?  I moved from 2018 to 2019... and have the same issue.  Takes over a minute to launch Photoshop... and once it's open... when I drag a file over from Bridge... it shows up right away... but over a minute before I can do anything with it.
Photo of Micah Burke

Micah Burke

  • 46 Posts
  • 9 Reply Likes
Photo of Micah Burke

Micah Burke

  • 46 Posts
  • 9 Reply Likes
Halide rename fix didn't work for me.
Photo of Micah Burke

Micah Burke

  • 46 Posts
  • 9 Reply Likes
BTW, when not in full screen mode, the left auto scroll works fine.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16089 Posts
  • 2530 Reply Likes
Do you have Overscroll enabled in preferences?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16089 Posts
  • 2531 Reply Likes
Official Response
Hi gang, there's are performance fixes in the 20.0.2 update (released late last night) for the issue where removing the halide bottleneck plug-in and the sub-issue reported that painting lags and shows a skinny cursor each brush.

Let us know if you're still issues with the current 20.0.2 release. Thanks.
Photo of jashan

jashan

  • 3 Posts
  • 1 Reply Like
I have posted this as a reply to Adam as well - but as I almost hadn't tried his fix (which did fix the issue for me) because of your response that says it's fixed in 20.0.2, I'm posting it here as well:

I'm using Photoshop 20.0.6, and switching layers on/off did update only after minutes of waiting. Also, drag'n'dropping groups from one file into another immediately displays the wireframe - but the actual contents of the group are only shown after a heavy delay (minutes, not seconds). Apparently, saving the file immediately updates the image without any delay.

Performance is otherwise just fine, no noticeable slow-down or lag. Those are pretty small files (2000x1000 pixels, maybe 10 or 20 layers), and this is on a very fast machine (SSD, i9-9900K, 2080Ti). The issue looks more like Photoshop just not updating the view than an actual performance issue.

I renamed HalideBottlenecks.8bx as Adam suggested, and now it works as expected (image/preview is immediately updated when hiding/showing layers).
Photo of Anthony Naar

Anthony Naar

  • 1 Post
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I spent 4 hours yesterday with Adobe help because Photoshop CC 2019 has been locking up when I am entering metadata in File > File Info. Unfortunately, it has done nothing to solve the problem and I gave up in frustration when I was being asked the same questions for a second time. For the short time it has been working, I loved the reintroduction of the drop-down autofill text because I re-use a lot of key words and sentences from one image to the next. However, this is where the software has been freezing for me, especially in the copyright box. It is at the stage where it is unusable. Has anyone else had this problem? I am running Windows 10.
Photo of Thomas Hürlimann

Thomas Hürlimann

  • 1 Post
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I have the same problem and I just installed the latest update Photoshop 20.0.4
Mac OS X mac mini 2018, 3.2 GHz Intel Core i7 32 GB 2667 MHz DDR4 500GB SSD
It was sloow before and it is still slow.
And this with a fresh install on a fresh computer with only the initial settings, nothing changed.

I can barely paint or stamp copy or anything, its so slow.
Just on a plain 2000x1000pix JPG image, no layer or anything.

Same file with Photoshop CS4 on an old 2011 macbook - fast as hell in comparison!!!