Photoshop CC 2019 (20.0.1): Sharpening using the lowpass filter doesn't work

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  • Updated 4 weeks ago
  • (Edited)
I have just tried photoshop cc (2019 latest version 20.0.1) again after un-installing it a few weeks ago because it was full of bugs and none of the basics seemed to work. And guess what? it is still useless. Sharpening using the lowpass filter was the first thing I tried and it doesn't work. No surprise there then. So I have uninstalled it again and gone back to a much older version. Adobe should be ashamed of themselves for putting us through this. They charge a small fortune for CC every month and expect the wider PS community to do all their leg work for them. Adobe have turned into Microsoft from the 90's . The whole of the Research and Development Team need to be replaced. A very poor showing from Adobe. And if you don't believe me then just try and turn off the home screen in PS as a starting point. After that it just gets worse.
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Stephen McCourt

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  • Frustrated

Posted 4 weeks ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Stephen, sorry you're having trouble with sharpening using the lowpass filter. Can you provide more details/steps so we can try and troubleshoot.

The issue with the home screen is being worked on: https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc2019-disable-home-screen-not-work...
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Stephen McCourt

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Jeffrey. Good morning. Thank you for your reply. Unfortunately, that re-iterates my point. You said the issue of the home screen is being worked on. May I ask if you know how the low pass filter is supposed to work in photoshop when used for sharpening? Or do you really need me to explain it to you?

The whole fiasco with CC (PS, Bridge and ACR in particular) is passonified by the fact that Adobe are still trying to fix multiple issues with this version of its software.

As a professional photographer I should not have to spend countless hours trying to fix or work out work arounds for a product that I pay a lot of money for.

The software should not have been released until everything works within the package. The engineers clearly have not tested the product.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OK. Good luck.
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Kukurykus

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For some reason a link I left to 'Miscellanous major UI Complaints' topic was removed. I compared again two theards and recognised them to be similar, not because of a problem from the first part of Stephen McCourt topic, but the sentence he says about many bugs in CC2019, and big complaint how newest Photoshop works. That topic he got linked listed those bugs, but also was created to highlight dissatisfaction of that Adobe did this time. The other post of original poster shows that place was best for him to join that disscusion. So I don't think my link was inappropriate.
(Edited)
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Olaf Giermann

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Which filter is supposed to be "the lowpass filter" in Photoshop? There is no such filter in the German version of Photoshop and all Google-searches only return the Highpass filter.
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Rosa

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I do not see the 'lowpass' filter in Australian version of Photoshop
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eartho

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Sharpening using the lowpass filter was the first thing I tried and it doesn't work
Can you explain what this means?
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Stephen McCourt

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Ladies and Gentlemen. I owe you all an apology and a very large slice of humble pie. Out of my frustration with PS, Bridge and ACR I vented my anger towards Adobe and their research and development team and used the term "lowpass filter" when indeed it is the High Pass filter. Which many of you rightly pointed out.

As many of you have experienced with the new versions of PS, the many bugs and frustrations once you upgrade and then find out that it doesn't do what it says on the tin. Well I was at the end of my tether with installing, trying to figure out why it wasn't working then un-installing again even though Adobe said it had fixed the bugs reported by its users.

I Just wanted to get off my chest my frustrations having to go back to an older version because I was still experiencing several bugs which I thought Adobe had fixed.

Would you please accept my apologies for using the wrong term and causing confusion in regards to the High Pass filter.
 
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David Converse

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High Pass has mostly been tossed aside in favor of Frequency Separation, which does a better job. I don't know why Adobe hasn't added Frequency Sep as a built-in function but it's easy to record an action for it.
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Kukurykus

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I think your frustration was result of many bugs and new unprovided in good time changes to old features. Then it crossed your limit you couldn't find another thing, though surely you was wrong about. Then that was hard to assume that's not because it works, just can't figure it yourself but that was one many other things you found they don't.
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Stephen, sorry for your frustration. Filter > Other > High Pass... seems to work for me. Are you getting an error? Or are you applying it in a certain scenario where the results look wrong? If I had the exact steps to replicate what you're seeing, I can investigate it.