PS CC 2018 having problems opening PNG/using PNG as Smart Layer

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  • Updated 3 years ago

This conversation has been merged. Please reference the main conversation: Photoshop CC 19.1: PNG Images Opens with Distortion

PS CC 2018 is having huge problems with some PNGs. I use these regularly in a commercial role and it is becoming a problem.

It started this morning when I tried to drop a PNG into a psd and it came out entirely corrupted.

I then opened the PNG on its own and it was corrupted too...

This is disasterous for me and my deadline. I have limited space on my computer but I have spent the last 40 minutes downloading CC 2017.

Dragging and dropping the exact same PNG into the exact same PSD works... does opening up the PNG on its own...

I suffer a lot of the teething problems of Adobe silently but this is currently the final straw.

The obvious comment is just to use CC2017 but that is inconsiderate of the effort I have taken in using a supposedly market-ready piece of software.

Does anyone know of these PNG problems?

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Jim Le Fevre

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  • Very very frustrated

Posted 3 years ago

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Max Johnson, Champion

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I've seen other posts about corrupted rainbow files, but haven't seen it myself... is there any correlation between the pngs that are broken? Like, did they come from a single vendor or export process? Or is it all png files?
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Jim Le Fevre

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The pngs were all self-authored but both saved within dropbox/on icloud (they were all local though). All are pngs and this has happened before with png screenshots authored from the mac (applekey+'shift'+'3') which, although were local, again had a presence on a cloud (apple saves desktop items to iCloud). It now seems to be working on CC2018 though (same pngs). 


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