Photoshop CC 2015: Healing brush problem

  • 87
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Healing brush is not working as good as in the past. It creates much more smudges. I also get an little white border around my retouches when retouching on an other layer.
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Bram Declercq

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Posted 5 years ago

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Bram Declercq

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I started to use the new healing tool and now it works like a charm. The new algorithm gives much better results than before. In some cases it might be good to revert to the old one though.

You did the same with brightness/contrast, so I hope that the healing brush will be able to do the same.

Thx for solving this!!!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks. Yes, I believe fixing the artifacts when painting with a soft brush on a layer with transparency solved the most obvious complaints about the tool.

Would you mind working with us to understand the situations where you'd want the old algorithm - and test some changes we're looking at introducing to try help in this regard?
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Gregory Katsoulis

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I don't know why there is not a reply to the above, but I'd be happy to answer with my opinion.

First, the location of where to put the legacy brush seems fairly straightforward to me. Putting it as a drown-down option on brush tool panel would make good sense and would make it easy to access, and switch, as needed. My suggestion would be to retain the old icon for the longstanding algorithm and come up with a very slight variation for the new one.

In terms of the results and which situations appear to suit each, the new algorithm results appear better with small, isolated small items like pimples and bits of fuzz, that are on a fairly regular area like skin, or solid fabric. Usually these items will fit under the brush with little actual 'painting.'

The old algorithm tends to give me better results over less even areas, such as a long scratch or stretchmarks (I tend to retouch a fair number of these.)

For lack of better terms, the new brush feels eager, where the old brush feels thoughtful. If you need help testing changes, I would be happy to offer help.
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Steve Brown

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I'm trying to update 2015.0.1 but the update doesn't show in CC app... "Updates" under help menu is greyed out...

I've signed out and signed in again and deleted the opm.db file to no avail.

Also tried the direct update here but got an error telling me to contact the administrator (even though I ran the patch installer with admin privileges) :/

http://swupdl.adobe.com/updates/oobe/...
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Steve Brown

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NVM - using the preview build now after signing up to the the prerelease program :)
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THOMAS

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Please fix this issue! Very poor algorithm on this "supposed" improvement.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you enable the non-real-time algorithm from the official answer? http://feedback.photoshop.com/photosh...
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Diarshow

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the problem is fixed since the new update!
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Samoreen

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Hi,

Which update? This morning, Adobe CC Desktop told be that an update for Photoshop CC 2015 was available, I clicked on the Update button and it allegedly installed the update. Moreover, CC desktop tells me that I actually updated PS CC a few hours ago. However, the About box of PS CC still tells me that I'm running the 2015.0.1 release.

What gives?
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Samoreen

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OK. Only Camera RAW has been updated.

By the way, I'm wondering why this topic now appears in the "Solved" section. Nothing is solved until we get the final update.
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Diarshow

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I'm sorry... the problem is still there if I delete "PSUserConfig.txt" with the text "LegacyHealingBrush 1" that I needed to get the old algorithm. Sorry for that!
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Samoreen

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I repeat : why is this topic now appearing in the "Solved" section? Nothing is solved until we get the final update.
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Jaron Rabman

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I agree with Patrick, nothing is solved. This feature was one of Photoshop's great assets. Why fix something that's not broken.
Off to go find a solution from a different company.... Thanks Adobe
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Diarshow

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still not solved!!! seriously adobe?? :(
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Nick West

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So what's the latest with this issue? I see it is now 'solved'. Does this mean if I now update to CC 2015 the healing brush will function correctly and the text file hack is no longer required?
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Steve Brown

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Sadly no. Adobe seem to have decided that this is no longer worth pursuing and have marked it as "solved".
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Darius1989

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As far as I can see we get GPU brush "Fixed" and no option to use old brush without the hack. It would be really good if they could introduce legacy option in.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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There are more planned changes for the next update to give customers control of the healing result from the UI (rather than the PSconfig workaround).
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Omar Josef

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When decent companies find major bugs after an update, they release fixes as soon as possible. They don't wait 6 months to include the fix in their next planned version update.

I have reported the disappearing cursor bug and there has been no response for ages. I suspect there will be no fix even after the update you're mentioning.
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Chris Cox

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The only disappearing cursor bugs we know about are due to bugs in older OS versions and bugs in video card drivers. Updating the OS or drivers resolves those problems.
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joshua withers

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I have multiple computers (4), multiple operating systems and my cursor disappears in Photoshop on all of them. I just point the mouse towards the menus and start clicking and it will re-appear. Been like this for years.
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Chris Cox

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It hasn't been that way for others. There may be some plugin or utility that you install on all your systems which is causing your cursor problems. But that really has nothing to do with this topic.
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Omar Josef

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That's it? That's your whole developer-customer interaction in a whole month? Seriously guys, it's hard to do a worse customer support job. Write a blog entry... Do a youtube video informing customers... Talk about why the fix is not a simple one... Come on guys, free software companies have better customer support. you're supposed to be industry leaders!
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Chris Cox

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Jeff already said what needed to be said.
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Joe Black

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Chris you have to admit this isn't really industry leading problem solving. I would expect this from some startup, but certainly not from Adobe. I'm not aware if we're the only ones pushing back on this issue, but even if we were, come on, we're the customers. If you're the company you at least need to look you're doing something
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Chris Cox

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Jeff already said we were doing something.
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Omar Josef

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There's got to be a hidden camera somewhere...
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Steve Brown

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Jeffrey, given this statement you made a month ago, why is the option to revert to the legacy brush STILL buried away in a config file?

The developers were able to add a "diffusion slider" to the UI, so why not also a toggle for the real-time or legacy brush algorithm?
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Steve Brown

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Any update on this Jeffrey? Will there be an option in the UI in the next release to allow users to select the legacy brush?
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JoeS

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No Comment??
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Neil Findlay

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Will someone please tell me (convincingly) why I should retain my CC subscription when much of this key functionality is simply NOT WORKING AT ALL!!!
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Joe Black

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Actually a really good point there
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Diarshow

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I totally agree! So unhappy with the customer service :(
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Omar Josef

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It's been 5 months so far, to fix something you broke. I hope the reason for this delay is that, with this error, you're also fixing some deeper underlying problems that were causing many other problems related to the way Photoshop interacts with the graphics drivers (sticky adjustments, disappearing cursors, ruler lag...).

Otherwise I just don't get it.
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hogfarmhexe

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I found that when I put a layer mask on the layer I want to use the healing brush on, it works without the horrid texture etc. easy work around until Adobe fixes problems this BUG!
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Omar Josef

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Doesn't make sense. You're probably healing on the mask instead of the layer.
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hogfarmhexe

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No I heal on the image in that layer. Don't use the mask
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
The remaining issues with color cast/texture should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...

See this topic for more details on the diffusion slider: https://helpx.adobe.com/photoshop/usi...
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Omar Josef

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The cursor still disappears when it touches certain areas of the save and load liquify mesh dialog.
https://youtu.be/4jiJ1WOTzd0
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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As stated in your other thread on this issue, the problem appears to be with the OS/driver. We're working with Apple to best resolve this.
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Andre Schneider

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So still no way to change between the legacy healing brush and the new one without changing the config file?
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Andre Schneider

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And did you guys take out the legacy healing brush? I have the config file in place but it's using the new one...
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Andre Schneider

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I have many people reporting that they, too, can't have the legacy healing brush to work with the latest update. Did you guys break the healing brush again?!?!
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Omar Josef

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Andre, the latest workaround is rolling back to the latest stable release of Photoshop CS2
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Sohrab Amirghodsi, Employee

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The new "Diffusion Slider" addresses the CC 2015.0 healing quality issues for highly detailed/textured/noisy images. As a general guideline, low slider values are good for images with grain or fine details while high values are better for smooth images. If you are retouching sharp/detailed/textured/noisy images, we recommend starting with “Diffusion Slider Value” of 2/3 as a starting point. We will be happy to look at any particular case that is not working.
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Sohrab Amirghodsi, Employee

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Andre, did you look at https://helpx.adobe.com/photoshop/usi...? Would you be willing to share your example? I would be happy to work with you on this. Please see my post below for instructions as how to use the legacy healing algorithm.
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Andre Schneider

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Yes I did. I just want to revert back to the legacy healing brush. I tried the new config file but it still doesn't work.
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Steve Brown

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Any updates?
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Anastasiya Derzhavina

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Before Photoshop CC2015 there were two great instruments - Healing Brush Tool and Clone Stamp Tool. For the retouchers, designers and etc....
Now, even after the release of the new version of Photoshop CC2015 on 01.12.2015 Healing Brush Tool is still not working as great as before... Now its like an unfinished version of the Clone Stamp Tool...
I'll continue to work in the old version of program CC2014.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you work with the diffusion slider to tweak your results to your liking?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you work with the diffusion slider to tweak your results to your liking?
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Anastasiya Derzhavina

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Yes, I have tried diffusion slider.
But, it was (before CC2015) a great working tool (sometimes irreplaceable) for the retouching and now it is pretty useless: not a Healing Brush nor a Clone Stamp
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Omar Josef

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I think it works exactly as it did before, only in real time, which is what's confusing you.
To me, the new healing brush is not an issue anymore. There are bigger problems with photoshop right now that make it unusable. These people take 4 months to fix the smallest bug. Let them spend those months fixing liquify.
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Sohrab Amirghodsi, Employee

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Anastasiya, will you be willing to share your example? I would be happy to work with you on this.
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Anastasiya Derzhavina

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I agree that old-style-Healing Brush had its own problems.
And I like the idea of the real-time-healing, how it works near borders now. But I'm talking about new mixing algorithm. I will try this new real-time-healing with more different images and textures.
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Omar Josef

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So far with CC2015.1 the healing brush appears to be working perfectly. The speed at which it determines the band pass ratio is impressive. After a couple hours, I have not seen undesirable artefacts. Thanks.
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Samoreen

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In the list of changes in CC 2015.1 I see :

"Added option for “diffusion” to Healing Brush, to reduce artifacts in some situations"

I can't find such an option. What did I miss ?

Thanks.
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Omar Josef

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It's up there in the tool settings bar (where the source, mode, size and all those parameters are).
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Samoreen

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Strange! The diffusion slider appeared only after a while.

And contrary to what this document "https://helpx.adobe.com/photoshop/usi..." says, I have no diffusion slider with the Spot Healing Brush tool. Only with the Healing Brush tool and the Patch tool.
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Samoreen

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OK. The diffusion slider is only there when the Spot Healing Brush tool is in Proximity match mode.
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Sohrab Amirghodsi, Employee

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The diffusion slider is available for healing brush (all Modes except replace), spot healing brush in proximity match mode (all Modes except replace), and patch tool in normal mode.
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Erich Saide

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I just tried that fix you suggest for the original Healing brush and it doesn't work. The healing brush still does not work worth anything.. completely useless

This document provides a solution to make Photoshop CC 2015 use the original healing brush algorithm: https://helpx.adobe.com/photoshop/kb/...
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Samoreen

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Broken link.
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Sohrab Amirghodsi, Employee

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Erich, did you look at https://helpx.adobe.com/photoshop/usi.... Would you be willing to share your example? I would be happy to work with you on this.
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Samoreen

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Obviously, the trick with PSUserConfig.txt no longer works in CC 2015.1. Be it active or not, this doesn't change anything.

Why don't they simply revert back to the old healing brush that was working perfectly to everyone's satisfaction? I may have an idea about this...

Maybe the underlying algorithm in the "old" healing brush was not created by Adobe themselves but was coming from a third-party developer and subject to a license agreement. For some reason, the license agreement might now be obsolete and was not re-conducted. So they had to "invent" something new.

Just a guess but this is the only explanation I can find that prevents them to merely revert back to the old brush. Nobody ever asked to change that tool, so why break something that was working well?
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Darius1989

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I must agree with you. I think that is exactly what happen and they rushed out this failed GPU implementation :- (

Anyway reading this topic in email comments is hilarious :- D

So bad adobe so bad :- )))
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Sohrab Amirghodsi, Employee

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Please see the post above for instructions as how to use the legacy healing algorithm.
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Joe Black

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Guys I can't imagine why on Earth did you block that PSUserConfig.txt in the latest version. That was the last resort on how to make it work with the older algorithm, which clearly everyone loved.
I get you feel the need to improve (and success of changes shows over the time) and trust me we're happy that you still improve! But why not to give us, your users option to decide whether we want to use the older algorithm as well. Unless Patrick is right and the original algorithm came from some third party developer and you don't feel the need to renew the license.

Thinking about creating a petition through Petapixel or some news outlet you can't ignore, since our few voices sadly aren't enough
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Sohrab Amirghodsi, Employee

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Joe, did you look at https://helpx.adobe.com/photoshop/usi.... Would you be willing to share your example? I would be happy to work with you on this. Please see my post above for instructions as how to use the legacy healing algorithm.
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Joe Black

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I did look at it, I tried the diffusion slider, it's just not working for me (clearly as for many others as well). So either I'm gonna revert back to CC2014 as all my friends are currently staying with (since it makes more sense) and no - I'm not gonna fish every change of the config file as the updates will be coming as well. Or you're gonna add the option in the PS interface. It drives me crazy how everyone here is saying "please add the button for the old algorithm to the interface" and you keep repeating to share an example or generally don't respond to it at all.
I feel we tried to resolve this as calmly as possible, but the way I see it, it needs more direct approach.
Give me some time and when I've had enough of your ignorance, I'm gonna run this issue and your responses through the media and then you and your colleagues can assess your success in solving your customers request
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Samoreen

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Joe,

> It drives me crazy how everyone here is saying
> "please add the button for the old algorithm to the interface"
> and you keep repeating to share an example or generally
> don't respond to it at all.

The more I think about this, the more I suspect that they are going to remove the old algorithm anyway, probably for the reason I suggested above. There's no other way to explain this stubborn attitude and the lack of accurate answer about this point. A button in the interface allowing to switch the algorithms can be implemented in a few hours of coding and released quickly after testing. That's not a technical problem. If not done after about 5 months now, that's an indication that they just don't want to do that. They are just trying to sell us the new algorithm in any case because, I guess, they have no other choice. Now it's up to Adobe to deny or confirm. But until now, they didn't do either.
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Steve Brown

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Guys, the method of using PSUserconfig.txt has changed from what was origianlly posted in the blog. This is the new way to do it.

1. Use Notepad (Windows) to create a plain text file.

2. Type the text LegacyHealingBrush161 2 into the text file to use CS2015 (version 16.0) healing with no real-time UI feedback.
Here is what each value means:
0 - Photoshop >= 16.0 healing brush algorithm with real-time UI feedback
1 - Pre-16.0 healing brush algorithm (I.e. Legacy) , non-realtime
2 - Photoshop >= 16.0 healing brush algorithm with no real-time UI feedback

3. Save the file as PSUserConfig.txt to your Photoshop settings folder:
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Joe Black

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And isn't there a way of incorporating the option into the PS interface for everybody to chose? I have a few friends who are infuriated by the changes as well (but too lazy to join the debate).
Not only that it would be much appreciated (because we won't have to scout new ways how to keep it alive through next updates), but each of your customer would be able to chose for himself - without browsing through forums and seeking answers
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Erich Saide

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Is this fix supposed to work with the newest release? I just tried on a Mac and doesn't fix or resort back to the Legacy.
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Andre Schneider

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Yep... Tried here too and it doesn't work either.
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Kathrin Bauendahl

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works great, thank you. please add a button in photoshop...

here a script to make things easier.

set question to display dialog "What healing brush algorithm should Photoshop CC 2015.1 use?" buttons {"0 - Photoshop >= 16.0 healing brush algorithm with real-time UI feedback", "1 - Pre-16.0 healing brush algorithm (I.e. Legacy) , non-realtime", "2 - Photoshop >= 16.0 healing brush algorithm with no real-time UI feedback"} default button "1 - Pre-16.0 healing brush algorithm (I.e. Legacy) , non-realtime" giving up after 25
set answer to button returned of question

if answer is equal to "1 - Pre-16.0 healing brush algorithm (I.e. Legacy) , non-realtime" then
do shell script "echo LegacyHealingBrush161 1 > ~/'Library/Preferences/Adobe Photoshop CC 2015 Settings/PSUserConfig.txt'"
display alert "legacy non-real-time algorithm enabled"

else if answer is equal to "0 - Photoshop >= 16.0 healing brush algorithm with real-time UI feedback" then
do shell script "echo LegacyHealingBrush161 0 > ~/'Library/Preferences/Adobe Photoshop CC 2015 Settings/PSUserConfig.txt'"
display alert "new real-time algorithm enabled"

else if answer is equal to "2 - Photoshop >= 16.0 healing brush algorithm with no real-time UI feedback" then
do shell script "echo LegacyHealingBrush161 2 > ~/'Library/Preferences/Adobe Photoshop CC 2015 Settings/PSUserConfig.txt'"
display alert "new non-real-time algorithm enabled"
end if
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Samoreen

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Thanks very much but not very usable because of the syntax errors.

A link to a file would certainly be better.
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Kathrin Bauendahl

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just copy and paste into apple script editor. works fine.
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Samoreen

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I'm running Windows :-)

Maybe the syntax is different under this OS.
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Kathrin Bauendahl

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here a file for the lazy ones...

http://s000.tinyupload.com/download.p...
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Kathrin Bauendahl

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this is for mac. sorry.
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Erich Saide

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Works great thanks!!!
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Sohrab Amirghodsi, Employee

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The new "Diffusion Slider" addresses the CC 2015.0 healing quality issues for highly detailed/textured/noisy images. As a general guideline, low slider values are good for images with grain or fine details while high values are better for smooth images. If you are retouching sharp/detailed/textured/noisy images, we recommend starting with “Diffusion Slider Value” of 2/3 as a starting point. We will be happy to look at any particular case that is not working.

Instructions for how to use the legacy healing algorithm or disabling the real-time UI for the new algorithm:

A. Use Notepad (Windows) or TextEdit (Mac OS) to create a plain text file.
B. Type the text LegacyHealingBrush161 value.
Here is what each value means:
0 - Photoshop >= 16.0 healing brush algorithm with real-time UI feedback
1 - Pre-16.0 healing brush algorithm (I.e. Legacy) , non-realtime
2 - Photoshop >= 16.0 healing brush algorithm with no real-time UI feedback
C. Save the file as PSUserConfig.txt to your Photoshop settings folder: Restart Photoshop.
Windows: [Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings\
Mac OS: //Users/[User Name]/Library/Preferences/Adobe Photoshop CC 2015 Settings/
D. Restart Photoshop. The changes will take effect.
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Andre Schneider

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Still doesn't work for me and for a bunch of people I know... I can put LegacyHealingBrush161 1 as much as I want on the config file and all I get is the new healing brush. Very frustrating.
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Chris Cox

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Make sure you have the exact filename and location correct, then relaunch Photoshop to read in the new value.
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Sohrab Amirghodsi, Employee

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Andre, Could you please past the full path including the name of the file [from get info on Mac or property on windows]? I would be happy to check it out.
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Steve Brown

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Hi Sohrab, any updates? Will there be a UI switch in the next version to allow users to select the legacy code?
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Sven Kovac

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I've used the updated tool now for about a dozen images, yes it is an improvement but it is still far from what it was / should be.

If the photoshop developers think the final result images on the new examples page are adequate then i think we have found the root of the problem.
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Nick West

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Agreed. I think 'Example 4' says it all really.

I had stayed clear of this thread for some time now because I, like many others, just stuck with CC 2014 after the incredible frustration that came with trying to communicate with Adobe in an attempt to rectify these issues with CC 2015.

I noticed the CC 2015 update today so I thought I would check back here to see what the current state of play was. I honestly cannot believe that this is still ongoing and users are still expected to use some workaround hack.

My question to Adobe is this; is it at all possible to just simply put the healing brush from CC 2014 as a menu selectable option/button/toggle within CC 2015? That way you guys can just continue to do whatever it is you're doing with this messy 'live' brush and the rest of us can finally make the jump to 2015 while continuing to use the brush we know and love, and have spent years perfecting our techniques with.

I can see the new brush possibly coming in handy under certain circumstances but for my current technique it still doesn't cut it, and I certainly don't want to have to start worrying about what 'diffusion level' I'm using every time I heal.
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Andre Schneider

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Nick, that's what they said they would do on 2015.1, to have it as a choice on the interface so that we could go back and forth without messing with config files and restarting Photoshop. But of course, they probably just said to stop us from dropping the stupid subscription and going back to CS6
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Sven Kovac

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Wow.. just tried it Nick, ridiculous.
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hogfarmhexe

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Got the same result after installing the new update today. YUCK!