Photoshop CC: Image Size upscale issues

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  • Updated 4 years ago
  • (Edited)
Running CC 2014 on a mid 2010 15-in MacBook Pro with 2.4 GHz i5 processor and 4 GB 1067 MHz DDR3 ram:
When attempting to upscale (image size) a large image (+25" @300 dpi), PS CC 2014 will start the process and hang up/freeze between a quarter and half way through the process. Downscales work correctly, as do smaller image upscale. Images also upscale correctly and quickly in CS3.
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ian watstein

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Posted 5 years ago

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Ashley Griswold

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I am having the same issue. I haven't found a way to fix it yet. It seems like it is very slow at up-scaling but it works fine one down scaling. I am thinking there is an issue with cache?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version are you running on?

Upscaling uses "Preserve Details" which leverages the graphics card for acceleration. If there's a problem, it's likely a driver issue.