On 12/12/14 Photoshop CC 2014 stopped opening RAW files. My software is update, Windows 8.1 patches are up to date.
If I attempt to open a file, PS becomes unresponsive. NO error message is displayed. If I press the ESC key, I can regain control of the application. But file will not load.
What is really weird is that if I attempt to open a RAW file in PS FROM Light room, PS WILL read and open the RAW file. But I cannot use any of the RAW file adjustment tools.
Any thoughts on how to resolve this issue would be greatly appreciated.
If I attempt to open a file, PS becomes unresponsive. NO error message is displayed. If I press the ESC key, I can regain control of the application. But file will not load.
What is really weird is that if I attempt to open a RAW file in PS FROM Light room, PS WILL read and open the RAW file. But I cannot use any of the RAW file adjustment tools.
Any thoughts on how to resolve this issue would be greatly appreciated.
Posted 5 years ago
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
After working with Adobe support, it was determined to be a Microsoft issue; placing the ACR window off screen (for some reason).
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
Thanks for closing the loop!
I had the same problem and was desperate.
Until I had the idea to turn on the second screen - there was then the window of Camera Raw.
=> No problem of Windows or Photoshp - just an incorrect setting of the monitors
Until I had the idea to turn on the second screen - there was then the window of Camera Raw.
=> No problem of Windows or Photoshp - just an incorrect setting of the monitors
James Farrar