ELEMENTS 6 stopped working in MacOS 10.9.5

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  • Updated 3 years ago
  • (Edited)
i was working with ps elements 6 with my macbook pro running os x 10.9.5 till yesterday. it stop working today. i have the original disc. how could i reinstall it?
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H. Steve Yanai

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Posted 3 years ago

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Chris Cox

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How is it not working?
What changed since it was last working?
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H. Steve Yanai

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pse 6 opens but when i try to open .jpg photo, it goes to not responding.
this is a part of report:
Date/Time: 2015-03-24 22:49:13 -0400
OS Version: 10.9.5 (Build 13F1066)
Architecture: x86_64
Report Version: 18

Command: Photoshop Elements
Path: /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
Version: 6.0 (20080307.m.527) (6.0)
Parent: launchd [170]

PID: 4443
Event: hang
Duration: 3.58s (process was unresponsive for 83 seconds before sampling)
Steps: 36 (100ms sampling interval)

Hardware model: MacBookPro8,2
Active cpus: 8
Fan speed: 1996 rpm

Free pages: 8466 pages (-51)
Pageins: 0 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages

Process: Adobe Photoshop Elements [4443]
Path: /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
Architecture: i386
Parent: launchd [170]
UID: 502
Task size: 34977 pages
CPU Time: 0.009s
Note: Unresponsive for 83 seconds before sampling

Thread 0x2f5d1 priority 47
36 ??? (Adobe Photoshop Elements + 10737) [0x39f1]
36 ??? (Adobe Photoshop Elements + 10954) [0x3aca]
36 ??? (Adobe Photoshop Elements + 2205885) [0x21b8bd]
36 ??? (Adobe Photoshop Elements + 2205794) [0x21b862]
36 ??? (Adobe Photoshop Elements + 12525383) [0xbf2f47]
36 ??? (Adobe Photoshop Elements + 12525087) [0xbf2e1f]
36 ??? (Adobe Photoshop Elements + 12524716) [0xbf2cac]
36 ??? (Adobe Photoshop Elements + 379350) [0x5d9d6]
36 ??? (Adobe Photoshop Elements + 387831) [0x5faf7]
36 ??? (Adobe Photoshop Elements + 9233022) [0x8cf27e]
36 ??? (Adobe Photoshop Elements + 11966232) [0xb6a718]
36 ??? (Adobe Photoshop Elements + 11965406) [0xb6a3de]
36 ??? (Adobe Photoshop Elements + 8077763) [0x7b51c3]
36 ??? (Ado
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Chris Cox

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Elements 6 is pretty old, I don't remember if it had any updates or not.

Other than that, the Elements team will have to look at this and see if they recognize the issue.