Photoshop 21.1.2: Issue with GPU Performance and 3D Options

  • 1
  • Problem
  • Updated 3 months ago
  • (Edited)
Hi,

Since updating via Adobe CC Photoshop 21.1.2 I am no longer able to manipulate any options in preferences for my GPU as well as any 3D options.  Any help would be greatly appreciated.  Below is my system info copied and pasted:

Adobe Photoshop Version: 21.1.2 20200410.r.136 2020/04/10: efaf3fa4e40  x64
Number of Launches: 41
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.778
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 16282 MB
Free memory: 12661 MB
Memory available to Photoshop: 14896 MB
Memory used by Photoshop: 85 %
ACP.local Status:
 - SDK Version: 1.26.5
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.36.1
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: Unavailable
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1028K
Image cache levels: 5
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8192
glgpu[0].GLName="NVIDIA GeForce RTX 2080 with Max-Q Design"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4219"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce RTX 2080 with Max-Q Design/PCIe/SSE2"
glgpu[0].GLRendererID=7824
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_3d13069e5450c13b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_3d13069e5450c13b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_3d13069e5450c13b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_3d13069e5450c13b\nvldumdx.dll"
glgpu[0].GLDriverDate="20200129000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8192
clgpu[0].CLName="GeForce RTX 2080 with Max-Q Design"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="442.19"
clgpu[0].CLBandwidth=2.76509e+11
clgpu[0].CLCompute=1993.14
clgpu[1].CLPlatformVersion="2.1 "
clgpu[1].CLDeviceVersion="2.1 NEO "
clgpu[1].IsIntegratedCLGPU=1
clgpu[1].CLMemoryMB=6512
clgpu[1].CLName="Intel(R) UHD Graphics 630"
clgpu[1].CLVendor="Intel(R) Corporation"
clgpu[1].CLVendorID=32902
clgpu[1].CLDriverVersion="26.20.100.7261"
clgpu[1].CLBandwidth=2.74954e+10
clgpu[1].CLCompute=128.487
License Type: Subscription
Serial number: 96380904044482177797
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\cldea\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 459.2G, 145.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2020/02/11-03:18:47   79.617294   79.617294
   AdbePM.dll   PatchMatch 2020/02/28:23:19:27   1.617906   1.617906
   AdobeLinguistic.dll   Adobe Linguisitc Library   14.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.5.0  
   AdobePDFL.dll   PDFL 2020/02/08-01:07:13   79.367423   79.367423
   AdobePIP.dll   Adobe Product Improvement Program   8.1.0.40.48685  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.617294   79.617294
   AdobeXMP.dll   Adobe XMP Core 2020/01/30-15:50:38   79.164352   79.164352
   AdobeXMPFiles.dll   Adobe XMP Files 2020/01/30-15:50:38   79.164352   79.164352
   AdobeXMPScript.dll   Adobe XMP Script 2020/01/30-15:50:38   79.164352   79.164352
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2020/02/11-03:18:47   79.617294   79.617294
   ahclient.dll    AdobeHelp Dynamic Link Library   4.1.0.0  
   AIDE.dll   AIDE 2020/02/08-01:07:13   79.617234   79.617234
   ARE.dll   ARE 2020/02/11-03:18:47   79.617294   79.617294
   AXE8SharedExpat.dll   AXE8SharedExpat 2020/02/10-01:08:14   79.617265   79.617265
   AXEDOMCore.dll   AXEDOMCore 2020/02/10-01:08:14   79.617265   79.617265
   Bib.dll   BIB 2020/02/11-03:18:47   79.617294   79.617294
   BIBUtils.dll   BIBUtils 2020/02/11-03:18:47   79.617294   79.617294
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   CoolType.dll   CoolType 2020/02/11-03:18:47   79.617294   79.617294
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv64.dll   International Components for Unicode    Build gtlib_12.0.24171  
   icudt64.dll   International Components for Unicode    Build gtlib_12.0.24171  
   icuuc64.dll   International Components for Unicode    Build gtlib_12.0.24171  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2020/02/10-01:08:14   79.274472   79.274472
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0  
   LogSession.dll   LogSession   8.1.0.40.48685  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2020/02/11-03:18:47   79.617295   79.617295
   pdfsettings.dll   Adobe PDFSettings   1.07  
   Photoshop.dll   Adobe Photoshop 2020   21.1  
   Plugin.dll   Adobe Photoshop 2020   21.1  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.4.0  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.4.0.139  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop 2020   21.1  
   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   79.617294   79.617294
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.6.1.39  
   VulcanMessage5.dll   Vulcan Message Library   5.6.1.39  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0  
   WRServices.dll   WRServices    Build 15.3.0.24640   15.3.0.24640
   wu3d.dll   U3D Writer   9.3.0.113  
   Unified Extensibility Platform  uxp-3.4.2.14


Required plug-ins:

   Accented Edges 21.1 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 21.1 - from the file “Adaptive Wide Angle.8bf”
   Alien Skin Exposure X4 Autolayer 4.5.8 - from the file “Alien Skin Exposure X4 Autolayer x64.8li”
   Angled Strokes 21.1 - from the file “Filter Gallery.8bf”
   Average 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Average.8bf”
   Bas Relief 21.1 - from the file “Filter Gallery.8bf”
   BMP 21.1 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 12.2.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 12.2.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 21.1 - from the file “Filter Gallery.8bf”
   Charcoal 21.1 - from the file “Filter Gallery.8bf”
   Chrome 21.1 - from the file “Filter Gallery.8bf”
   Cineon 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Cineon.8bi”
   Clouds 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Clouds.8bf”
   Color Halftone 21.1 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 21.1 - from the file “Filter Gallery.8bf”
   Conté Crayon 21.1 - from the file “Filter Gallery.8bf”
   Craquelure 21.1 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 21.1 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 21.1 - from the file “Filter Gallery.8bf”
   Crystallize 21.1 - from the file “Standard MultiPlugin.8bf”
   Cutout 21.1 - from the file “Filter Gallery.8bf”
   Dark Strokes 21.1 - from the file “Filter Gallery.8bf”
   De-Interlace 21.1 - from the file “Standard MultiPlugin.8bf”
   Dicom 21.1 - from the file “Dicom.8bi”
   Difference Clouds 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Clouds.8bf”
   Diffuse Glow 21.1 - from the file “Filter Gallery.8bf”
   Displace 21.1 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 21.1 - from the file “Filter Gallery.8bf”
   Eazel Acquire 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “EazelAcquire.8ba”
   Entropy 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Export Color Lookup Tables 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Export3DLUT.8be”
   Exposure X4 4.5.8 - from the file “Alien Skin Exposure X4 Photoshop x64.8bf”
   Extrude 21.1 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “FastCore.8bx”
   Fibers 21.1 - from the file “Standard MultiPlugin.8bf”
   Film Grain 21.1 - from the file “Filter Gallery.8bf”
   Filter Gallery 21.1 - from the file “Filter Gallery.8bf”
   Fresco 21.1 - from the file “Filter Gallery.8bf”
   Glass 21.1 - from the file “Filter Gallery.8bf”
   Glowing Edges 21.1 - from the file “Filter Gallery.8bf”
   Grain 21.1 - from the file “Filter Gallery.8bf”
   Graphic Pen 21.1 - from the file “Filter Gallery.8bf”
   Halftone Pattern 21.1 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 21.1 - from the file “HDRMergeUI.8bf”
   HSB/HSL 21.1 - from the file “Standard MultiPlugin.8bf”
   IFF Format 21.1 - from the file “Standard MultiPlugin.8bf”
   IGES 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “U3D.8bi”
   Ink Outlines 21.1 - from the file “Filter Gallery.8bf”
   JPEG 2000 21.1 - from the file “JPEG2000.8bi”
   Kurtosis 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Lens Blur 21.1 - from the file “Lens Blur.8bf”
   Lens Correction 21.1 - from the file “Lens Correction.8bf”
   Lens Flare 21.1 - from the file “Standard MultiPlugin.8bf”
   Liquify 21.1 - from the file “Liquify.8bf”
   Matlab Operation 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “ChannelPort.8bf”
   Maximum 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Mean 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Measurement Core 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “MeasurementCore.8me”
   Median 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Mezzotint 21.1 - from the file “Standard MultiPlugin.8bf”
   Minimum 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   MMXCore Routines 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “MMXCore.8bx”
   Mosaic Tiles 21.1 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “MultiProcessor Support.8bx”
   NBP ColourmapX 1.1.000 18.0 - from the file “NBP ColourmapX 1.8bf”
   Neon Glow 21.1 - from the file “Filter Gallery.8bf”
   Note Paper 21.1 - from the file “Filter Gallery.8bf”
   NTSC Colors 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “NTSC Colors.8bf”
   Ocean Ripple 21.1 - from the file “Filter Gallery.8bf”
   OpenEXR 21.1 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 21.1 - from the file “Filter Gallery.8bf”
   Palette Knife 21.1 - from the file “Filter Gallery.8bf”
   Patchwork 21.1 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 21.1 - from the file “Standard MultiPlugin.8bf”
   PCX 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “PCX.8bi”
   Photocopy 21.1 - from the file “Filter Gallery.8bf”
   Picture Package Filter 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “ChannelPort.8bf”
   Pinch 21.1 - from the file “Standard MultiPlugin.8bf”
   Pixar 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Pixar.8bi”
   Plaster 21.1 - from the file “Filter Gallery.8bf”
   Plastic Wrap 21.1 - from the file “Filter Gallery.8bf”
   Pointillize 21.1 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 21.1 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “PBM.8bi”
   Poster Edges 21.1 - from the file “Filter Gallery.8bf”
   PRC 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “U3D.8bi”
   Radial Blur 21.1 - from the file “Standard MultiPlugin.8bf”
   Radiance 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Radiance.8bi”
   Range 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Render Color Lookup Grid 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Export3DLUT.8be”
   Reticulation 21.1 - from the file “Filter Gallery.8bf”
   Ripple 21.1 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 21.1 - from the file “Filter Gallery.8bf”
   Save for Web 21.1 - from the file “Save for Web.8be”
   ScriptingSupport 21.1 - from the file “ScriptingSupport.8li”
   Shake Reduction 21.1 - from the file “Shake Reduction.8bf”
   Shear 21.1 - from the file “Standard MultiPlugin.8bf”
   Skewness 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Smart Blur 21.1 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 21.1 - from the file “Filter Gallery.8bf”
   Solarize 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Solarize.8bf”
   Spaces 21.1 - from the file “Spaces.8li”
   Spatter 21.1 - from the file “Filter Gallery.8bf”
   Spherize 21.1 - from the file “Standard MultiPlugin.8bf”
   Sponge 21.1 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 21.1 - from the file “Filter Gallery.8bf”
   Stained Glass 21.1 - from the file “Filter Gallery.8bf”
   Stamp 21.1 - from the file “Filter Gallery.8bf”
   Standard Deviation 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Sumi-e 21.1 - from the file “Filter Gallery.8bf”
   Summation 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Targa 21.1 - from the file “Standard MultiPlugin.8bf”
   Texturizer 21.1 - from the file “Filter Gallery.8bf”
   Tiles 21.1 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 21.1 - from the file “Filter Gallery.8bf”
   Twirl 21.1 - from the file “Standard MultiPlugin.8bf”
   U3D 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “U3D.8bi”
   Underpainting 21.1 - from the file “Filter Gallery.8bf”
   Vanishing Point 21.1 - from the file “VanishingPoint.8bf”
   Variance 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Water Paper 21.1 - from the file “Filter Gallery.8bf”
   Watercolor 21.1 - from the file “Filter Gallery.8bf”
   Wave 21.1 - from the file “Standard MultiPlugin.8bf”
   WIA Support 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “WIASupport.8li”
   Wind 21.1 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “WBMP.8bi”
   ZigZag 21.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.3.1.23 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.3.1\"
CDO: 1.64.0
        CmdN: 1.2.0
        CDP: 1.91.0
   com.adobe.photoshop.personalization  1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2020\Required\UXP/\com.adobe.photoshop.personalization\"


Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\index.html”
   Home  2.10.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.10.0\index.html?v=2.10.0.21”
   Lumenzia  8.5.1 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.lumenzia.ext\index.html”
   com.wallstrom.RetouchingToolkitN7.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN7\modal.html”
   Infinite Black & White  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\InfiniteBW\index.html”
   Retouching Toolkit #1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN1\index.html”
   Retouching Toolkit #2  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN2\index.html”
   Retouching Toolkit #3  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN3\index.html”
   Retouching Toolkit #7  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN7\index.html”
   Retouching Toolkit #8  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN8\index.html”
   Retouching Toolkit #9  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN9\index.html”
   Retouching Toolkit #6  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN6\index.html”
   Retouching Toolkit #5  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN5\index.html”
   Retouching Toolkit #4  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN4\index.html”
   com.wallstrom.RetouchingToolkitN1.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN1\modal.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\extensions\capture\capture.html”
   com.wallstrom.RetouchingToolkitN9.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN9\modal.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   com.wallstrom.RetouchingToolkitN6.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN6\modal.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\purchaseTypekit.html”
   Export As  4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.wallstrom.RetouchingToolkitN8.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN8\modal.html”
   com.wallstrom.RetouchingToolkitN3.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN3\modal.html”
   Infinite Color  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\InfiniteColor\index.html”
   New Document  3.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.1.0\fnft.html?v=3.1.0.12”
   NBP ColourmapX  1.1.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.nbp.colourmapx1\index.html”
   com.wallstrom.RetouchingToolkitN2.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN2\modal.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   com.wallstrom.RetouchingToolkitN5.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN5\modal.html”
   com.wallstrom.RetouchingToolkitN4.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN4\modal.html”
   Export As  4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Basics  8.5.1 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.lumenziabasics.ext\index.html”

Installed TWAIN devices: NONE
Photo of Christopher Dean

Christopher Dean

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  • bummed

Posted 3 months ago

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Photo of Christopher Dean

Christopher Dean

  • 5 Posts
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Further Update:
I updated my Nvidia driver to current (442.92, released 16 APR 2020), and I still have the same problems. 
The error message I receive within the preferences dialogue for the GPU is:  "Photoshop detected an error in your display driver.  Update or reinstall your driver and check the Graphics Processor to retry."
I also receive an error message in the 3D dialogue - it refers to the display driver causing photoshop to crash, and instructs me to do the same as above.

I ran a new system info, and it is below: 


Adobe Photoshop Version: 21.1.2 20200410.r.136 2020/04/10: efaf3fa4e40  x64
Number of Launches: 42
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.778
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 16282 MB
Free memory: 12661 MB
Memory available to Photoshop: 14896 MB
Memory used by Photoshop: 85 %
ACP.local Status:
 - SDK Version: 1.26.5
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.36.1
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: Unavailable
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1028K
Image cache levels: 5
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8192
glgpu[0].GLName="NVIDIA GeForce RTX 2080 with Max-Q Design"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4292"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce RTX 2080 with Max-Q Design/PCIe/SSE2"
glgpu[0].GLRendererID=7824
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_d06ac7466a151b5d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_d06ac7466a151b5d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_d06ac7466a151b5d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzsi.inf_amd64_d06ac7466a151b5d\nvldumdx.dll"
glgpu[0].GLDriverDate="20200407000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8192
clgpu[0].CLName="GeForce RTX 2080 with Max-Q Design"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="442.92"
clgpu[0].CLBandwidth=2.77901e+11
clgpu[0].CLCompute=1992.98
clgpu[1].CLPlatformVersion="2.1 "
clgpu[1].CLDeviceVersion="2.1 NEO "
clgpu[1].IsIntegratedCLGPU=1
clgpu[1].CLMemoryMB=6512
clgpu[1].CLName="Intel(R) UHD Graphics 630"
clgpu[1].CLVendor="Intel(R) Corporation"
clgpu[1].CLVendorID=32902
clgpu[1].CLDriverVersion="26.20.100.7261"
clgpu[1].CLBandwidth=2.78172e+10
clgpu[1].CLCompute=126.289
License Type: Subscription
Serial number: 96380904044482177797
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\cldea\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 459.2G, 147.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2020/02/11-03:18:47   79.617294   79.617294
   AdbePM.dll   PatchMatch 2020/02/28:23:19:27   1.617906   1.617906
   AdobeLinguistic.dll   Adobe Linguisitc Library   14.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.5.0  
   AdobePDFL.dll   PDFL 2020/02/08-01:07:13   79.367423   79.367423
   AdobePIP.dll   Adobe Product Improvement Program   8.1.0.40.48685  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.617294   79.617294
   AdobeXMP.dll   Adobe XMP Core 2020/01/30-15:50:38   79.164352   79.164352
   AdobeXMPFiles.dll   Adobe XMP Files 2020/01/30-15:50:38   79.164352   79.164352
   AdobeXMPScript.dll   Adobe XMP Script 2020/01/30-15:50:38   79.164352   79.164352
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2020/02/11-03:18:47   79.617294   79.617294
   ahclient.dll    AdobeHelp Dynamic Link Library   4.1.0.0  
   AIDE.dll   AIDE 2020/02/08-01:07:13   79.617234   79.617234
   ARE.dll   ARE 2020/02/11-03:18:47   79.617294   79.617294
   AXE8SharedExpat.dll   AXE8SharedExpat 2020/02/10-01:08:14   79.617265   79.617265
   AXEDOMCore.dll   AXEDOMCore 2020/02/10-01:08:14   79.617265   79.617265
   Bib.dll   BIB 2020/02/11-03:18:47   79.617294   79.617294
   BIBUtils.dll   BIBUtils 2020/02/11-03:18:47   79.617294   79.617294
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   CoolType.dll   CoolType 2020/02/11-03:18:47   79.617294   79.617294
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv64.dll   International Components for Unicode    Build gtlib_12.0.24171  
   icudt64.dll   International Components for Unicode    Build gtlib_12.0.24171  
   icuuc64.dll   International Components for Unicode    Build gtlib_12.0.24171  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2020/02/10-01:08:14   79.274472   79.274472
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0  
   LogSession.dll   LogSession   8.1.0.40.48685  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2020/02/11-03:18:47   79.617295   79.617295
   pdfsettings.dll   Adobe PDFSettings   1.07  
   Photoshop.dll   Adobe Photoshop 2020   21.1  
   Plugin.dll   Adobe Photoshop 2020   21.1  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.4.0  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.4.0.139  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop 2020   21.1  
   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   79.617294   79.617294
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.6.1.39  
   VulcanMessage5.dll   Vulcan Message Library   5.6.1.39  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0  
   WRServices.dll   WRServices    Build 15.3.0.24640   15.3.0.24640
   wu3d.dll   U3D Writer   9.3.0.113  
   Unified Extensibility Platform  uxp-3.4.2.14


Required plug-ins:

   Accented Edges 21.1 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 21.1 - from the file “Adaptive Wide Angle.8bf”
   Alien Skin Exposure X4 Autolayer 4.5.8 - from the file “Alien Skin Exposure X4 Autolayer x64.8li”
   Angled Strokes 21.1 - from the file “Filter Gallery.8bf”
   Average 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Average.8bf”
   Bas Relief 21.1 - from the file “Filter Gallery.8bf”
   BMP 21.1 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 12.2.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 12.2.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 21.1 - from the file “Filter Gallery.8bf”
   Charcoal 21.1 - from the file “Filter Gallery.8bf”
   Chrome 21.1 - from the file “Filter Gallery.8bf”
   Cineon 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Cineon.8bi”
   Clouds 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Clouds.8bf”
   Color Halftone 21.1 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 21.1 - from the file “Filter Gallery.8bf”
   Conté Crayon 21.1 - from the file “Filter Gallery.8bf”
   Craquelure 21.1 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 21.1 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 21.1 - from the file “Filter Gallery.8bf”
   Crystallize 21.1 - from the file “Standard MultiPlugin.8bf”
   Cutout 21.1 - from the file “Filter Gallery.8bf”
   Dark Strokes 21.1 - from the file “Filter Gallery.8bf”
   De-Interlace 21.1 - from the file “Standard MultiPlugin.8bf”
   Dicom 21.1 - from the file “Dicom.8bi”
   Difference Clouds 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Clouds.8bf”
   Diffuse Glow 21.1 - from the file “Filter Gallery.8bf”
   Displace 21.1 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 21.1 - from the file “Filter Gallery.8bf”
   Eazel Acquire 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “EazelAcquire.8ba”
   Entropy 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Export Color Lookup Tables 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Export3DLUT.8be”
   Exposure X4 4.5.8 - from the file “Alien Skin Exposure X4 Photoshop x64.8bf”
   Extrude 21.1 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “FastCore.8bx”
   Fibers 21.1 - from the file “Standard MultiPlugin.8bf”
   Film Grain 21.1 - from the file “Filter Gallery.8bf”
   Filter Gallery 21.1 - from the file “Filter Gallery.8bf”
   Fresco 21.1 - from the file “Filter Gallery.8bf”
   Glass 21.1 - from the file “Filter Gallery.8bf”
   Glowing Edges 21.1 - from the file “Filter Gallery.8bf”
   Grain 21.1 - from the file “Filter Gallery.8bf”
   Graphic Pen 21.1 - from the file “Filter Gallery.8bf”
   Halftone Pattern 21.1 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 21.1 - from the file “HDRMergeUI.8bf”
   HSB/HSL 21.1 - from the file “Standard MultiPlugin.8bf”
   IFF Format 21.1 - from the file “Standard MultiPlugin.8bf”
   IGES 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “U3D.8bi”
   Ink Outlines 21.1 - from the file “Filter Gallery.8bf”
   JPEG 2000 21.1 - from the file “JPEG2000.8bi”
   Kurtosis 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Lens Blur 21.1 - from the file “Lens Blur.8bf”
   Lens Correction 21.1 - from the file “Lens Correction.8bf”
   Lens Flare 21.1 - from the file “Standard MultiPlugin.8bf”
   Liquify 21.1 - from the file “Liquify.8bf”
   Matlab Operation 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “ChannelPort.8bf”
   Maximum 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Mean 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Measurement Core 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “MeasurementCore.8me”
   Median 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Mezzotint 21.1 - from the file “Standard MultiPlugin.8bf”
   Minimum 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   MMXCore Routines 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “MMXCore.8bx”
   Mosaic Tiles 21.1 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “MultiProcessor Support.8bx”
   NBP ColourmapX 1.1.000 18.0 - from the file “NBP ColourmapX 1.8bf”
   Neon Glow 21.1 - from the file “Filter Gallery.8bf”
   Note Paper 21.1 - from the file “Filter Gallery.8bf”
   NTSC Colors 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “NTSC Colors.8bf”
   Ocean Ripple 21.1 - from the file “Filter Gallery.8bf”
   OpenEXR 21.1 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 21.1 - from the file “Filter Gallery.8bf”
   Palette Knife 21.1 - from the file “Filter Gallery.8bf”
   Patchwork 21.1 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 21.1 - from the file “Standard MultiPlugin.8bf”
   PCX 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “PCX.8bi”
   Photocopy 21.1 - from the file “Filter Gallery.8bf”
   Picture Package Filter 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “ChannelPort.8bf”
   Pinch 21.1 - from the file “Standard MultiPlugin.8bf”
   Pixar 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Pixar.8bi”
   Plaster 21.1 - from the file “Filter Gallery.8bf”
   Plastic Wrap 21.1 - from the file “Filter Gallery.8bf”
   Pointillize 21.1 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 21.1 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “PBM.8bi”
   Poster Edges 21.1 - from the file “Filter Gallery.8bf”
   PRC 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “U3D.8bi”
   Radial Blur 21.1 - from the file “Standard MultiPlugin.8bf”
   Radiance 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Radiance.8bi”
   Range 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Render Color Lookup Grid 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Export3DLUT.8be”
   Reticulation 21.1 - from the file “Filter Gallery.8bf”
   Ripple 21.1 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 21.1 - from the file “Filter Gallery.8bf”
   Save for Web 21.1 - from the file “Save for Web.8be”
   ScriptingSupport 21.1 - from the file “ScriptingSupport.8li”
   Shake Reduction 21.1 - from the file “Shake Reduction.8bf”
   Shear 21.1 - from the file “Standard MultiPlugin.8bf”
   Skewness 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Smart Blur 21.1 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 21.1 - from the file “Filter Gallery.8bf”
   Solarize 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “Solarize.8bf”
   Spaces 21.1 - from the file “Spaces.8li”
   Spatter 21.1 - from the file “Filter Gallery.8bf”
   Spherize 21.1 - from the file “Standard MultiPlugin.8bf”
   Sponge 21.1 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 21.1 - from the file “Filter Gallery.8bf”
   Stained Glass 21.1 - from the file “Filter Gallery.8bf”
   Stamp 21.1 - from the file “Filter Gallery.8bf”
   Standard Deviation 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Sumi-e 21.1 - from the file “Filter Gallery.8bf”
   Summation 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Targa 21.1 - from the file “Standard MultiPlugin.8bf”
   Texturizer 21.1 - from the file “Filter Gallery.8bf”
   Tiles 21.1 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 21.1 - from the file “Filter Gallery.8bf”
   Twirl 21.1 - from the file “Standard MultiPlugin.8bf”
   U3D 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “U3D.8bi”
   Underpainting 21.1 - from the file “Filter Gallery.8bf”
   Vanishing Point 21.1 - from the file “VanishingPoint.8bf”
   Variance 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “statistics.8ba”
   Water Paper 21.1 - from the file “Filter Gallery.8bf”
   Watercolor 21.1 - from the file “Filter Gallery.8bf”
   Wave 21.1 - from the file “Standard MultiPlugin.8bf”
   WIA Support 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “WIASupport.8li”
   Wind 21.1 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 21.1 (20200410.r.136 2020/04/10: efaf3fa4e40) - from the file “WBMP.8bi”
   ZigZag 21.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.3.1.23 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.3.1\"
CDO: 1.64.0
        CmdN: 1.2.0
        CDP: 1.91.0
   com.adobe.photoshop.personalization  1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2020\Required\UXP/\com.adobe.photoshop.personalization\"


Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\index.html”
   Home  2.10.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.10.0\index.html?v=2.10.0.21”
   Lumenzia  8.5.1 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.lumenzia.ext\index.html”
   com.wallstrom.RetouchingToolkitN7.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN7\modal.html”
   Infinite Black & White  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\InfiniteBW\index.html”
   Retouching Toolkit #1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN1\index.html”
   Retouching Toolkit #2  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN2\index.html”
   Retouching Toolkit #3  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN3\index.html”
   Retouching Toolkit #7  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN7\index.html”
   Retouching Toolkit #8  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN8\index.html”
   Retouching Toolkit #9  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN9\index.html”
   Retouching Toolkit #6  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN6\index.html”
   Retouching Toolkit #5  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN5\index.html”
   Retouching Toolkit #4  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN4\index.html”
   com.wallstrom.RetouchingToolkitN1.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN1\modal.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\extensions\capture\capture.html”
   com.wallstrom.RetouchingToolkitN9.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN9\modal.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   com.wallstrom.RetouchingToolkitN6.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN6\modal.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_7_76\purchaseTypekit.html”
   Export As  4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.wallstrom.RetouchingToolkitN8.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN8\modal.html”
   com.wallstrom.RetouchingToolkitN3.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN3\modal.html”
   Infinite Color  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\InfiniteColor\index.html”
   New Document  3.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.1.0\fnft.html?v=3.1.0.12”
   NBP ColourmapX  1.1.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.nbp.colourmapx1\index.html”
   com.wallstrom.RetouchingToolkitN2.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN2\modal.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   com.wallstrom.RetouchingToolkitN5.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN5\modal.html”
   com.wallstrom.RetouchingToolkitN4.modal1  3.1.3 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.wallstrom.RetouchingToolkitN4\modal.html”
   Export As  4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Basics  8.5.1 - from the file “C:\Users\cldea\AppData\Roaming\Adobe\CEP\extensions\com.lumenziabasics.ext\index.html”

Installed TWAIN devices: NONE

Photo of Dave Grainger

Dave Grainger

  • 442 Posts
  • 82 Reply Likes
I still suspect that it is the driver that is the problem. If your update was done using the Update function in Windows / System/Device manager, then you probably did NOT get the newest from Nvidia. I had a similar problem with previous version of CC Photoshop, did a driver update via Windows, which did not fix the issue. I then went directly to the NVIDIA website, ran a utility there which discovered that there was a rewrite for the driver and Windows could not detect it due to product renaming .  Installed that driver, problem resolved.

I have been reading a lot on this forum about graphics card driver issues lately; Photoshop et al seems to be very much affected by the problem that Windows does not pick up changed naming for a couple of manufacturers;  look for utility glview608 at NVIDIA to identify what you need.
Photo of Christopher Dean

Christopher Dean

  • 5 Posts
  • 0 Reply Likes
Hi Dave, and thanks for the reply!  I did update the Nvidia driver directly from their site - it is 442.94, released 16 APR 2020.  Unfortunately, I still have the problem.

I'll investigate your possible solution you mentioned about the Open GL Ext. Viewer. 

Thanks again, and hope that works.
Photo of Dave Grainger

Dave Grainger

  • 442 Posts
  • 82 Reply Likes
Here is the name of the utility: OpenGL Extensions Viewer -6.08
You might need to "Google" to find that
Photo of Christopher Dean

Christopher Dean

  • 5 Posts
  • 0 Reply Likes
So, I've downloaded, and run it.  Very informative, and thank you again for the recommendation.  I've determined that this all appears to happen as a part of the power-saving when the laptop is unplugged.  I have tried to change it, but I cannot find any way to do that.  Thus, until I can find or someone shares some better information, I'll have to run PS with the laptop plugged in.
Photo of Dave Grainger

Dave Grainger

  • 442 Posts
  • 82 Reply Likes
Control Panel-Power Options
Change settings there and you may be able to stop it happening; however be aware of battery life!
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 17063 Posts
  • 2905 Reply Likes