Provide additional support for users of older products.

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  • Updated 3 years ago
I want to add Photoshop Elements 7 to a new laptop but my serial number is not working because I had installed on two other laptops which are now defunct. The very last laptop I can't log into to deactivate Photoshop so my serial number doesn't activated the product on my new laptop.

I've been trying to troubleshoot this for 4 hours today. I have been using Adobe Chat, which tells me to go to the Adobe Forum, while Forum members tell me to use Adobe Chat.

Please help!
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Ann Hampton Shea

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  • frustrated and sad.

Posted 3 years ago

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