Photoshop: Program error messages constant with Photoshop CC and Mavericks OS

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
"Cannot complete your request due to a program error." I get this every time I launch Photoshop CC. Problem began after install of Mavericks. I have uninstalled and reinstalled twice -- doesn't help. Adobe forums don't have answers. Adobe site has no answers. Unintelligible Accents out of East Indian customer support have no answers. Chat unavailable. Waited in various hold lines for OVER THREE HOURS and was never able to reach anyone. Was promised a call back 3 times and each time got patched back into queue. The one guy who finally answered accidentally cut me off which means: I had to call again and, yes, get back in queue. I spent all day trying to fix the issue without success. Adobe Customer Support is getting two big thumbs down from me.

I just want Photoshop to work without error messages.... and I don't want to spend DAYS to get this figured out.
Photo of Kris Faulkner

Kris Faulkner

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of PECourtejoie

PECourtejoie, Champion

  • 795 Posts
  • 285 Reply Likes
Hi! The latest Creative Cloud application update,, fixes a permission problem under OSX 10.9.x
More info in:
Photo of Kris Faulkner

Kris Faulkner

  • 3 Posts
  • 0 Reply Likes
Yep. Thanks!! This made my day. Solved the problem instantly.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2141 Reply Likes
And/or make sure your user account has read & write access for:

Photo of praveen


  • 1 Post
  • 0 Reply Likes
photo open in Photoshop that photos colour change how to problem ?
white page is not complete into yellow colour looking but Jpg crate to perfect how to problum