Elements: Program error, refine edge

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  • Problem
  • Updated 1 year ago
  • (Edited)
"Could not complete the Refine Edge command because of a program error"

opened .PSD in which I had previously applied Smart Brush to object with monocrhome effect. Started working on refining selection with other selection tools (Refine Selection Brush), but went back to Smart Brush and decided to try  Refine Edge on selection.

Adobe Photoshop Elements Version: 17.0 (20180830.m.125874)  x64
Operating System: Windows 7 64-bit
Version: 7 SP1
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 2
Processor speed: 3292 MHz
Built-in memory: 4096 MB
Free memory: 2719 MB
Memory available to Photoshop Elements: 3724 MB
Memory used by Photoshop Elements: 74 %
Image tile size: 128K
Image cache levels: 8
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1201, right=3200
OpenGL Drawing: Disabled.
License Type: Perpetual
Serial number: 91550723198643109713
Feature::Dummy Feature: OFF
Feature::HEIFFormat: ON
Application folder: C:\Program Files\Adobe\Photoshop Elements 2019\
Temporary file path: C:\Users\ssepan\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
  Startup, 99.9G, 19.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 2019\Plug-Ins\
Additional Plug-ins folder: C:\Program Files\Adobe\Adobe\PlugIns\

Installed components:
   ACE.dll   ACE 2018/01/29-17:04:12   79.591737   79.591737
   AdbePM.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  
   AdobeOLS.dll   Adobe Online Services   5.0  
   AdobeOwl.dll   Adobe Owl   5.2.9  
   AdobePDFL.dll   PDFL 2018/01/30-09:34:30   79.263659   79.263659
   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.121.46937  
   AdobeXMP.dll   Adobe XMP Core 2018/02/15-20:29:43   79.162319   79.162319
   AdobeXMPFiles.dll   Adobe XMP Files 2018/02/15-20:29:43   79.162319   79.162319
   adobe_caps.dll   Adobe CAPS   10,0,0,8  
   AGM.dll   AGM 2018/01/29-17:04:12   79.591737   79.591737
   ahclient.dll    AdobeHelp Dynamic Link Library   2.2.0.1  
   AIDE.dll   AIDE 2018/03/16-15:48:58   79.593820   79.593820
   amtlib.dll   AMTLib (64 Bit)   10.0.0.214 BuildVersion: 10.0; BuildDate: Tue Jun 13 2017 8:28:8)   1.000000
   ARE.dll   ARE 2018/01/29-17:04:12   79.591737   79.591737
   AutoSelection.dll   Adobe Photoshop Editor   16.0  
   AXE8SharedExpat.dll   AXE8SharedExpat 2017/10/14-01:13:53   79.587847   79.587847
   AXEDOMCore.dll   AXEDOMCore 2017/10/14-01:13:53   79.587847   79.587847
   Bib.dll   BIB 2018/01/29-17:04:12   79.591737   79.591737
   BIBUtils.dll   BIBUtils 2018/01/29-17:04:12   79.591737   79.591737
   boost_date_time.dll   photoshopdva   8.0.0  
   boost_signals.dll   photoshopdva   8.0.0  
   boost_system.dll   photoshopdva   8.0.0  
   boost_threads.dll   photoshopdva   8.0.0  
   cast_api.dll   Cast   1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2018/01/29-17:04:12   79.591737   79.591737
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dvaaudiodevice.dll   photoshopdva   8.0.0  
   dvacore.dll   photoshopdva   8.0.0  
   dvamarshal.dll   photoshopdva   8.0.0  
   dvamediatypes.dll   photoshopdva   8.0.0  
   dvametadata.dll   photoshopdva   8.0.0  
   dvametadataapi.dll   photoshopdva   8.0.0  
   dvametadataui.dll   photoshopdva   8.0.0  
   dvaplayer.dll   photoshopdva   8.0.0  
   dvatransport.dll   photoshopdva   8.0.0  
   dvaui.dll   photoshopdva   8.0.0  
   dvaunittesting.dll   photoshopdva   8.0.0  
   dynamiclink.dll   photoshopdva   8.0.0  
   ems.dll   Elements Organizer   17.0  
   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872
   Eyeopener.dll   Adobe Photoshop Editor   16.0  
   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1
   HDPIM.dll   HDPIM DLL   4.5.0.329  
   HUM.dll   HUM DLL   4.5.0.329  
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   JP2KLib.dll   JP2KLib 2018/03/13-01:57:09   79.270040   79.270040
   libeay32.dll   The OpenSSL Toolkit   1.0.1p  
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   LogSession.dll   LogSession   7.4.1.121.46937  
   mediacoreif.dll   photoshopdva   8.0.0  
   mkl_avx.dll   Intel® Math Kernel Library   11.3  
   mkl_core.dll   Intel® Math Kernel Library   11.3  
   mkl_def.dll   Intel® Math Kernel Library   11.3  
   mkl_sequential.dll   Intel® Math Kernel Library   11.3  
   mkl_vml_avx2.dll   Intel® Math Kernel Library   11.3  
   mkl_vml_def.dll   Intel® Math Kernel Library   11.3  
   mona.dll   Adobe Photoshop Editor   16.0  
   MPS.dll   MPS 2018/01/29-17:04:12   79.591582   79.591582
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop Elements Editor   17.0  
   platform.DLL   Adobe Help System   1, 0, 0, 1  
   Plugin.dll   Adobe Photoshop Editor   16.1  
   PSArt.dll   Adobe Photoshop Elements Editor   17.0  
   PSViews.dll   Adobe Photoshop Elements Editor   17.0  
   ScCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872
   seledit.dll   Seledit   1.0  
   ssleay32.dll   The OpenSSL Toolkit   1.0.1p  
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  
   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
   VulcanControl.dll   Vulcan Application Control Library   5.2.0.35  
   VulcanMessage5.dll   Vulcan Message Library   5.2.0.35  
   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960


Required plug-ins:

   Accented Edges 16.1
   Adjust Facial Features 17.0
   Angled Strokes 16.1
   Auto Divide 12.0.1
   Auto Shake Reduction 17.0
   Average 16.1 (2015.1 x001 x003)
   Bas Relief 16.1
   BMP 17.0
   Camera Raw 11.1
   Camera Raw Filter 11.1
   Chalk & Charcoal 16.1
   Charcoal 16.1
   Chrome 16.1
   Clouds 16.1 (2015.1 x001 x003)
   Color Halftone 17.0
   Colored Pencil 16.1
   Comic 13.0
   CompuServe GIF 17.0
   Conté Crayon 16.1
   Correct Camera Distortion 17.0
   Craquelure 16.1
   Crop and Straighten Photos Filter 17.0
   Crosshatch 16.1
   Crystallize 17.0
   Cutout 16.1
   Dark Strokes 16.1
   Difference Clouds 16.1 (2015.1 x001 x003)
   Diffuse Glow 16.1
   Displace 17.0
   Dry Brush 16.1
   Extrude 17.0
   FastCore Routines 16.1 (2015.1 x001 x003)
   Fibers 17.0
   Film Grain 16.1
   Filter Gallery 16.1
   Fresco 16.1
   Glass 16.1
   Glowing Edges 16.1
   Grain 16.1
   Graphic Novel 13.0
   Graphic Pen 16.1
   Halftone Pattern 16.1
   Ink Outlines 16.1
   Lens Blur 16.1
   Lens Flare 17.0
   Liquify 17.0
   Matlab Operation 16.1 (2015.1 x001 x003)
   Mezzotint 17.0
   MMXCore Routines 16.1 (2015.1 x001 x003)
   Mosaic Tiles 16.1
   Multiprocessor Support 16.1 (2015.1 x001 x003)
   Neon Glow 16.1
   Note Paper 16.1
   Ocean Ripple 16.1
   OnEdge 1, 0, 0, 1
   Paint Daubs 16.1
   Palette Knife 16.1
   Patchwork 16.1
   Pen and Ink 13.0
   Photocopy 16.1
   Picture Package Filter 16.1 (2015.1 x001 x003)
   Pinch 17.0
   Pixar 16.1 (2015.1 x001 x003)
   Plaster 16.1
   Plastic Wrap 16.1
   PNG 17.0
   Pointillize 17.0
   Polar Coordinates 17.0
   Poster Edges 16.1
   Radial Blur 17.0
   Read Watermark 4.0
   Reticulation 16.1
   Ripple 17.0
   Rough Pastels 16.1
   Save for Web 17.0
   ScriptingSupport 16.1
   Shake Reduction 17.0
   Shear 17.0
   Smart Blur 17.0
   Smudge Stick 16.1
   Solarize 16.1 (2015.1 x001 x003)
   Spatter 16.1
   Spherize 17.0
   Sponge 16.1
   Sprayed Strokes 16.1
   Stained Glass 16.1
   Stamp 16.1
   Straighten and Crop Image 12.0.1
   Straighten Image 12.0.1
   Sumi-e 16.1
   Texturizer 16.1
   Tiles 17.0
   Torn Edges 16.1
   Twirl 17.0
   Underpainting 16.1
   Water Paper 16.1
   Watercolor 16.1
   Wave 17.0
   WIA Support 16.1 (2015.1 x001 x003)
   Wind 17.0
   ZigZag 17.0

Optional and third party plug-ins:

   Absolute Color 1.2 1.2
   Analog Efex Pro 2 2.0.12.12
   Backdrop Designer 1, 5, 0, 1
   BackgroundFilter 2.2.21.12
   Color Efex Pro 4 4.3.24.12
   Curves 3 3.0
   Dfine 2 2.2.21.12
   FineStructuresFilter 2.2.21.12
   HotPixelsFilter 2.2.21.12
   HSL Plus 2 2
   Nik Collection Selective Tool 2.1.28
   ShadowsFilter 2.2.21.12
   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12
   Sharpener Pro 3: (2) Output Sharpener 3.1.21.12
   Silver Efex Pro 2 2.2.24.12
   SkinFilter 2.2.21.12
   SkyFilter 2.2.21.12
   StrongNoiseFilter 2.2.21.12
   Viveza 2 2.1.21.12

Plug-ins that failed to load: NONE

Installed TWAIN devices: NONE
Photo of Stephen Sepan

Stephen Sepan

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Posted 1 year ago

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