Lightroom Classic 7.3: There is no "Profile" option located in the Develop Basic panel

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  • Updated 2 months ago
  • (Edited)
downloaded the new lightroom classic cc, and there is no "Profile" option located in the develop basic panel
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lyndsxo

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  • super confused

Posted 2 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Lightroom System Info. Launch Lightroom, and select Help > System Info... and copy/paste the text in a reply.
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lyndsxo

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Lightroom version: CC 2015.12 [ 1125239 ]
License: Creative Cloud
Operating system: Windows 7 
Version: 6.1
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.6 GHz
Built-in memory: 8097.4 MB
Real memory available to Lightroom: 8097.4 MB
Real memory used by Lightroom: 1111.1 MB (13.7%)
Virtual memory used by Lightroom: 1328.5 MB
GDI objects count: 821
USER objects count: 2463
Process handles count: 1083
Memory cache size: 389.1MB / 1833.2MB (21.2%)
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 409MB / 4048MB (10%)
System DPI setting: 96 DPI
Desktop composition enabled: No
Displays: 1) 1080x1920
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
Intel(R) HD Graphics 4600

Check OpenGL support: Passed
Vendor: Intel
Version: 3.3.0 - Build 10.18.10.3740
Renderer: Intel(R) HD Graphics 4600
LanguageVersion: 3.30 - Build 10.18.10.3740


Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\j\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\j\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086
Device : 416
Subsystem : 5bd1028
Revision : 6
Video Memory : 64
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers / Headphones (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x8
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) HD Graphics 4600
GL_SHADING_LANGUAGE_VERSION: 4.20 - Build 10.18.10.3740
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.2.0 - Build 10.18.10.3740
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_texture_edge_clamp GL_EXT_separate_specular_color GL_ARB_multitexture GL_ARB_map_buffer_alignment GL_ARB_conservative_depth GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_SUN_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_ARB_fragment_program_shadow GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_ARB_pixel_buffer_object GL_EXT_framebuffer_object GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_occlusion_query2 GL_EXT_draw_buffers2 GL_WIN_swap_hint GL_EXT_texture_sRGB GL_ARB_multisample GL_EXT_packed_float GL_EXT_texture_shared_exponent GL_ARB_texture_rg GL_ARB_texture_compression_rgtc GL_NV_conditional_render GL_ARB_texture_swizzle GL_EXT_texture_swizzle GL_ARB_texture_gather GL_ARB_sync GL_ARB_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_ARB_depth_buffer_float GL_EXT_transform_feedback GL_ARB_transform_feedback2 GL_ARB_draw_indirect GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_ARB_framebuffer_object GL_ARB_framebuffer_no_attachments GL_EXT_texture_array GL_EXT_texture_integer GL_ARB_map_buffer_range GL_ARB_texture_buffer_range GL_EXT_texture_buffer GL_EXT_texture_snorm GL_ARB_blend_func_extended GL_INTEL_performance_queries GL_ARB_copy_buffer GL_ARB_sampler_objects GL_NV_primitive_restart GL_ARB_seamless_cube_map GL_ARB_uniform_buffer_object GL_ARB_depth_clamp GL_ARB_vertex_array_bgra GL_ARB_shader_bit_encoding GL_ARB_draw_buffers_blend GL_ARB_geometry_shader4 GL_EXT_geometry_shader4 GL_ARB_texture_query_lod GL_ARB_explicit_attrib_location GL_ARB_draw_elements_base_vertex GL_ARB_instanced_arrays GL_ARB_base_instance GL_ARB_fragment_coord_conventions GL_EXT_gpu_program_parameters GL_ARB_texture_buffer_object_rgb32 GL_ARB_compatibility GL_ARB_texture_rgb10_a2ui GL_ARB_texture_multisample GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_timer_query GL_ARB_tessellation_shader GL_ARB_vertex_array_object GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_texture_cube_map_array GL_EXT_gpu_shader4 GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_INTEL_fragment_shader_ordering GL_EXT_clip_control GL_ARB_shader_subroutine GL_ARB_transform_feedback3 GL_ARB_get_program_binary GL_ARB_separate_shader_objects GL_ARB_shader_precision GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_ARB_transform_feedback_instanced GL_ARB_compressed_texture_pixel_storage GL_ARB_shader_atomic_counters GL_ARB_shading_language_packing GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_EXT_texture_storage GL_ARB_compute_shader GL_ARB_vertex_attrib_binding GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_shader_storage_buffer_object GL_ARB_texture_storage_multisample GL_ARB_buffer_storage GL_ARB_debug_output GL_KHR_debug GL_ARB_arrays_of_arrays GL_INTEL_map_texture GL_ARB_texture_compression_bptc GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_robustness GL_EXT_texture_sRGB_decode GL_KHR_blend_equation_advanced GL_EXT_shader_integer_mix GL_ARB_stencil_texturing
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lyndsxo

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oops i see the problem i have the wrong version but..... i dont even have access to the 7.3 version...just 7.2
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Simon Chen, Principal Computer Scientist

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It looks like you are running an earlier version of Lightroom 2015.12. The latest release version is Lightroom Classic version: 7.3.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Choose, check for updates from the Creative Cloud menu: https://helpx.adobe.com/creative-cloud/help/update-app.html

If that doesn't work, quit and restart your computer to see if reloading the CC app completely gets it to show the most recent update.
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lyndsxo

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thank you kind sir:)
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Thomas Black

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Jeffrey,

I am experiencing same problem -- reads 7.3 as version, but no Profiles in Basic panel. I have been tearing hair out. Can you HELP?!

System info:
Lightroom Classic version: 7.3 [ 1164630 ]License: Creative Cloud
Language setting: en
Operating system: Mac OS 10
Version: 10.11.6 [15G20015]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.5 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,454.3 MB (8.8%)
Virtual memory used by Lightroom: 3,137.9 MB
Memory cache size: 18.2MB
Internal Camera Raw revision: 933
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 317MB / 8191MB (3%)
Camera Raw real memory: 323MB / 16384MB (1%)
Displays: 1) 5120x2880

Graphics Processor Info: 
OpenGL: AMD Radeon R9 M290X OpenGL Engine

Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 4.1 ATI-1.42.15
Renderer: AMD Radeon R9 M290X OpenGL Engine
LanguageVersion: 4.10
Total Video Memory: 2048 MB