Adobe.com - Products and Plans web page doesn't open on my machine!

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
Have tried about a month to purchase Photoshop but when I selest PLANS or DOWNLOAD on Adobe's web page, those 4 loading boxes are just loading and nothing appears. Have refreshed page 100x and empty caches but still nothing. I tried same thing on my friends Macbook Air and same problem occurs. I have Macbook Pro but don't think that should be a problem. But it is. Everything is working fine on my Windows computer.

Does Adobe prefers Windows so it blocks Mac users? Or your script is just so faulty?

I live in Estonia... Hope Adobe won't block IPs!
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Mikko Hämarmets

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  • frustrated

Posted 3 years ago

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Chris Cox

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All the pages work just fine on all platforms and all known browsers.

That sounds like something is wrong with your network connection and it is unable to finish downloading the page content for some reason. Do other pages from adobe.com load correctly?
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Mikko Hämarmets

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Other pages (except creative.adobe.com/plans and creative.adobe.com/products/download/photoshop) are working just fine. It opens those pages with my Windows computer but not with Macs (Safari).
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Mikko Hämarmets

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Safari is blocking a frame:
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Chris Cox

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Hmm, I don't recognize doubleverify.com from our normal web usage.
I'll have to check on that with our site admins.
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Ioannis Kopo

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I got this problem too