Feedback Site: Problems with the login and image posting

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
1.I'm only able to login, when I do it from the main site of photoshop.com. On other pages, the sign in link is dead! E.g. I'm not able to log in from this feedback page.

2. I'm not able to add a picture attachment to my post. I was trying to add a second post to one of my threads. The dialog window for picture selection opens, but after selection it disappears (and not behind Safari's window ;-) , so that I cannot click the upload button. When I update the post, the picture isn't there.

Some few days ago, these problems were not there.
I'm using Safari for Windows.

Michael
Photo of Colorwaves

Colorwaves

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Posted 7 years ago

  • 1
Photo of Colorwaves

Colorwaves

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I additionally tried the Internet Explorer, but the problems are unchanged.
Photo of Colorwaves

Colorwaves

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You probably corrected something.

1.I'm able to normally log in again.

2.I also was able to add a picture to the post, but this remains something very sensible. It seems that false movement, or whatever while selecting the file for posting, can easily let the dialog window disappear.

Best Regards, Michael
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks for the update. Sounds like maybe a hiccup or system update occurred. Let us know if you run into it again.