Photoshop Elements: Video Links broken (PSE 10)

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Videotutorial links broken in Elements 10
Element 10 apperently doesn`t support RW2 files...too bad
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Marie Cederkrok

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  • sad

Posted 7 years ago

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Ankur Agrawal, Employee

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Please check your camera model at http://www.adobe.com/products/photosh...

if it is supported then the file should be supported in Elements 10.
To get latest Camera Raw plugin in Elements, go to 'Help' menu --> 'Updates'

Are you previewing Video Tutorials in 'Adobe Elements Inspiration Browser'?
I played some of them and they played fine.
Please list the name of the tutorials which are not working for you.

- Ankur
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I'd be interested in how you're accessing the videos? Are you selecting Help>Video Tutorials...?

For me it takes you to this page:

http://tv.adobe.com/show/learn-photos...

Are you getting to this page at all? If so, are the videos just not playing from that web page?

I have more links to free video tutorials for Elements here: http://adobe.ly/iczlLh

Which camera are you having trouble with specifically? As Ankur suggests, you should be able to select Help>Updates... from the Elements application to get the latest camera support.

More details on camera support here:

Why doesn’t my version of Photoshop or Lightroom support my camera?: http://adobe.ly/ACRandDNG
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Marie Cederkrok

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updating to camera RAW 6.6 solved the problem with reading the rw2-files but the video links is still broken from inside the PSE 10...no big deal perhaps but it ́s irritating
I will try the links you offered here. Thanks :)
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Ankur Agrawal, Employee

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What is the format of your video?
Do you've Premiere Elements (with serial key) as well?

- Ankur