Elements 10 Problems with Adobe AIR SDK download

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  • Updated 5 years ago
  • (Edited)
I have been using Adobe PhotoShop Elements for approximately 13 years with few minor glitches until Adobe AIR SDK 3.7.0. This version of Air has caused Photoshop Elements 10 to be USELESS. I have spent many hours on the Internet to resolve this issue. I have found absolutely no help from Adobe support or unable to contact support..
I do not believe that I must be a Computer Programmer to run a Photo Editing Application. If I do not receive a useable answer to this problem within a few days, I will be forced to use another Photo Editing Application.
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Richard Rawson

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Posted 5 years ago

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Chris Cox

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What exactly is not working in Elements?

Why did you download and install the AIR Software Developers Kit?
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Richard Rawson

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Chris Cox:

1) When trying to open a Photo in Photoshop Elements 10 organizer to transfer photo to the editor, I received the following Notice-Adobe AIR-( this installation of this application is damaged. Try re-installing or contacting the publisher for assistance.

2) I downloaded this Kit as I updated Adobe AIR to ver.3.7. The instructions stated that I needed create an HTML application to let AIR know what application I needed to open. This is when the frustration started.
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Chris Cox

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Unless you are writing code for AIR, you shouldn't need to download the SDK.
Nor should you need to create an "HTML application" (which is sort of a contradiction in terms).

It sounds like you might have downloaded the wrong thing, since you just needed the AIR runtime (user) code, not the SDK.
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Richard Rawson

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Chris Cox
I have installed Adobe air runtime 3.7 per your last message. When attempting to install and run the AIR sample application, found on website (http://labsadobe.com/technologies/air...). Going to instruction @) To download and runa sample application, click the sample application Install now button. You are prompted to install and run the application. I have found no application or install now button. Iwish to follow each step until this problem is resolved. thank you for your time.
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Chris Cox

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Why are you trying to download a sample application? Are you trying to write code for AIR?

And the URL you gave doesn't exist.