• 1
  • Problem
  • Updated 7 years ago
  • (Edited)
I upgraded to get more space. Did not get a confirmation email, it went through. I downloaded videos and they do not show up in the video gallery I created. When uploaded photos, stops at 99% and locks up.
Photo of Sheryl Hart

Sheryl Hart

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Posted 7 years ago

  • 1
Photo of David Dobish

David Dobish, Senior QE Photoshop

  • 197 Posts
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I have asked someone from the team to contact you.
Photo of Richard Coencas

Richard Coencas, Senior Quality Engineer

  • 127 Posts
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Hi Sheryl,
Can you send me your account ID (email address for this account) to and I'll have someone on our team take a look at your account status and get back to you ASAP.