Lightroom: Importing images fails

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  • Updated 7 years ago
  • (Edited)
I have Lightroom 3 and it just started having problems loading images. It will load half or a third and I have to restart the computer and tell it to go import again to get more... it takes about two or three uploads to empty 300 images... frustrating.
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Gwen Allen

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Gwen,

What OS are you on?

Is Lightroom up to date? (3.5)

Where are you importing images from? If it's from a card reader, can you drag the files from the card reader to a location on your hard drive. Do the files import from the location on the hard drive then?
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Gwen Allen

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OS X, no it isn't but would that cause it to have this problem. Importing them from D700.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of OS X?

I would make sure that Lightroom is up-to-date. Choose Help>Check for Updates... in Lightroom.
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Gwen Allen

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Oh sorry, they import directly from the camera to Lightroom.....
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you saying it works importing directly from the camera? Or are you saying it fails importing directly from the camera?

If it's the later, try moving the files to hard disk first prior to importing into Lightroom.
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Gwen Allen

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ok I will attempt to directly load them to a folder next time... I have never imported Raw files directly to a folder though.. I have always put them right into lightroom. Is there anything I need to do to them before I move them to lightroom or will they keep their Raw integrity in the move from folder to lightroom?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Importing from a folder won't change anything with the files.