Photoshop: Problems with the lighting effects filter in CC

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I have been having problems with the lighting effects filter in my cc version.

It is hard to describe but in the lighting effects editor where I can position my lights and stuff I have 2 spotlights shining on a object.
When I am in the lighting effects editor it looks how I want it to look. While when I click ok to apply it to the layer, photoshop actually stops responding (at one point crashed) and removes the desired effect.
I am not sure what it is doing but it is very annoying and I was wondering if anyone else has had this problem happen.
Images
In the lighting effects editor

Once I click OK to apply it to the layer
Photo of Rock Smith

Rock Smith

  • 4 Posts
  • 0 Reply Likes
  • confused

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14491 Posts
  • 1876 Reply Likes
What OS/version are you on?
Photo of Rock Smith

Rock Smith

  • 4 Posts
  • 0 Reply Likes
Windows 8.1 is what I am running on.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14351 Posts
  • 1853 Reply Likes
I would suspect a driver issue.

Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...

After you have the latest driver, Try restoring your preferences: http://blogs.adobe.com/crawlspace/201...
Photo of Rock Smith

Rock Smith

  • 4 Posts
  • 0 Reply Likes
I will check now. Will get back to you when I check my drivers.
Photo of Rock Smith

Rock Smith

  • 4 Posts
  • 0 Reply Likes
Just updated my video card driver. No luck.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14491 Posts
  • 1876 Reply Likes
It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...