Problems with Elements 13 and Network Share

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  • Problem
  • Updated 4 years ago
  • (Edited)
I have updated Elements 12 to Elements 13. My Pictures are stored on a WD Network Share - my catalogues are local on Windows 8.1. Since this Update wether Elements 12 nor Elements 13 works fine. The catalogues opend very slowly in the Organsator but when I try to edit via Editor a picture the application hang - both PSE12 and 13. Before this update all works fine.
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Michael Graf

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Posted 4 years ago

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Sandeep Singh, Official Rep

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Hi Michael,

Thanks for posting here,

How does your network drive connected? wifi / lan cable?
Try to create a new Catalog ?
Try to copy the file on the Desktop and import in PSE 13 then check.

if wifi network, try to make is wired connection with drive.

Regards,
Sandeep
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Michael Graf

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Hi Sandeep,

the network drive ist connected to the router via cable. The clients have an access with wifi. Yesterday I have deinstalled both PSE Version 12 and 13 and reinstalled the PSE Version 13. After this the error while saving a edited file doesn't appear, but it is very very slow. Not so with PSE12. I will try once again to connect via cable this evening.

Thanks a lot an kind regards,
Michael