Lightroom: Problems importing photos into LR 5.6 on my Mac OS X 10.10

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  • Updated 4 years ago
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  • (Edited)
I'm encountering a problem importing photos. My first attempt was using a card reader and subsequent efforts I've connected via the camera. Most of the time the import bar starts at half but then doesn't move.Twice it seemed to proceed with the import, showed thumbnails and then said it couldn't continue (I didn't write down the message and it hasn't shown again). However most attempts the import seems to start, the progress bar seems to start at half, then it stops (forever), and no previews show. I then stop the import, eject the source, and close LightRoom. However I need to force quit before I can re-open LR. I've followed several suggestions including upgrading to 5.6. I already have upgraded my Mac to the newest version 10.10. I tried moving/deleting the preferences folder and nothing makes a difference. I also have LR 5.6 on my laptop so I tried importing on that and had no problem. Any suggestions?
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Robin Downs

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Posted 4 years ago

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Rikk Flohr, Official Rep

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As a test, if you copy files to a folder on your hard drive via the Mac OS and then attempt to import those same files from the Hard Drive into Lightroom, does that work?
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Robin Downs

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Rikk- I did as you asked and got this message (the same message I got earlier that I couldn't remember)- "Some import operations were not performed. Could not copy a file to a requested location" and then it listed the 17 photos I wanted to import. I was indicating I wanted the import to go to the Pictures folder on my Mac hard drive. I decided to try importing to the GDrive and it went smoothly. Note that during all of this difficulty I had the G drive (1 Tb external HD) plugged in to the Mac. I then ejected the GDrive and took a few test photos and tried importing to the Mac pictures folder/HD and it went fine. Question- was having the GDrive plugged in causing the problem?
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Rikk Flohr, Official Rep

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Normally that message denotes some type of permissions problem with the destination drive. Attaching the G Drive or not should not affect that.

It sounds like you are working normally now though?
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Robin Downs

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Yes, it is working normally now. I'm not clear on what happened but it seems to no longer be an issue.
Thank you