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  • Problem
  • Updated 4 years ago
Tengo un problema al exportar un trabajo a jpg, cuando le doy a guardar me dice que "no se a podido guardar el archivo, pruebe reinstalando photoshop o desintale plugins adicionales" ya probe reinstalando y no tengo ningun plugins, que puedo hacer?, necesito terminar mi trabajo
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angel medina

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Posted 4 years ago

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Photo of Enzo Briganti

Enzo Briganti

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Anche io ho lo stesso problema, ma è impossibile contattare l'assistenza di Photoshop, ti fan girare come una trottola!
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Steve Sprengel, Champion

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To contact Adobe support you may need to use a different browser as it seems like there should be another window that opens after the spinning-busy indicator but it never does. 

The initial problem is discussed on this page, with a couple helpful answers but no indication if they were successful:

Also make sure you are updated to PS CC 2015.1.2