Lightroom 4: problem with importing

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  • Updated 5 years ago
  • (Edited)
just upgraded to LR4 and my first import is failing!!! Got 150 images which it previews fine - soon as i hit import, i get "following files were not imported because they could not be read" PLEASE ADVISE!
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steve stickley

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Posted 6 years ago

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jdv, Champion

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Let's start by getting the details. What platform? How are you importing these images (i.e., from what source, to where, what sort of files)? You probably also want to be ready to supply Adobe with an example file.

Unfortunately, this is more than likely an indication that the image files are corrupt. Remember that most applications simple read the embedded preview, which may look fine even if the image file is corrupt. Lightroom does not use these previews beyond showing them in the import dialogue, and will read the file data in a pretty complete manner when importing. So it is more likely to find such corruption.

It is also possible that the link between what reads the images off the media and Lightroom is at fault. For example, sometimes a bad card reader or a bad USB cable or port can lead to this. In such situations, sometimes using a different method to get the images to Lightroom solves the initial problem.

And also remember than Lightroom does not write /back/ to your image files except under very specific circumstances, and only once they have been successfully imported into your catalogue.
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steve stickley

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Hi John
Many thanks for your reply. It seems as though it related to my destination location! - weird. But all now good. Love this software, have to say!..
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wil Bignal

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@Steve Stickley, in what way is the error related to your destination location as I have the same issue and over time had made no changes to the way I do my lightroom4 imports save to update import metadata (copyright). I would be helpful if you gave some insight to the discovery you've made.

Thanks and regards
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abbie

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I am having this same problem. Initially, I thought it was because I did not have space left on my hard drive. However, I have cleared 70G and should definitely have space now. Even after a restart, I cannot successfully import the photos.
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abbie

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FYI Turns out it was a file permissions thing for me. I changed the group permissions to "read and write" for the folder I was importing into, and it appears to have fixed the problem.
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Duane, AC5AA

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I just had the same problem with Lightroom 4.4 and it turned out to be the write permissions on the target folder because the folder had somehow been switched to the "Users" one. The error message is misleading because it sounds as if the source files cannot be read when, if fact, it has to do with the target folder not being writable for some reason. Thanks for the pointer Abbie - you pointed me to where my problem was as well, but just a different way of getting the same error....

Duane