Photoshop: Problem with F1, F2, and F3 keys; assigned but not functioning properly.

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  • Problem
  • Updated 6 years ago
  • (Edited)
Mac Pro 5,1 (3.33GHz 6-Core 24GB RAM ATI Radeon HD 5870 GPU)
Mac OS 10.8.2 Mountain Lion
PS CS5 12.0.5 (12.0.520120529.r.1321) in 64bit mode
PS CS6 13. 0.3 x64

US Extended Apple keyboard shipped with the Mac Pro, and attached to an NEC PA301W display.
Wacom Intous 4 medium tablet and mouse attached directly to Mac Pro.

With both Photoshop CS5 and CS6, I have most of the F keys set to open various panels including the F1, F2, and F3 keys which in both applications are set the same to open the History, Tool Presets, and Color panels respectively.

With CS5 and CS6, instead of opening those panels, F1, F2, and F3 open the Open (file) dialog instead of the appropriate panels. All the other F keys set as shortcuts in both applications work as expected. With CS5, I was able to get expected behavior for a couple of weeks, but it has since reverted back to the same behavior for both applications.

I've checked System Preferences/Keyboard, and my Wacom Tablet prefs, and cannot find any setting where those F keys are being used. This behavior occurs whether Photoshop is the only application running or other apps are open too. I've rebuilt PS preferences a number of times, deleted any saved .kys files and workspace files, and have rebuilt those from scratch- all to no avail.

Curiously, if I have the Edit menu> Keyboard Shortcuts... window open, the F1, F2, and F3 keys work as expected- but of course one cannot actually work on anything with that window open..
Photo of George Middleton

George Middleton

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Right, F12 is used by increase volume by default and fn + F12 is used by "Show Dashboard" in System Preferences>Keyboard in the Keyboard Shortcuts pane. Uncheck that and fn + f12 will now work in Photoshop to revert the document.

fn overrides the default F-keys, and to override any system shortcuts that use fn + an F-key you need to disable it in the System Preferences. Make sense?