Photoshop: Problem with CS5 and Epson R3000 printer

  • 4
  • Problem
  • Updated 6 years ago
  • Acknowledged
  • (Edited)
Photoshop CS5/Epson R3000/Windows XP. Get error "because the requested printer does not exist" when attempting to reprint a file. Can select another printer, then return to R3000 and print, but this is a nuisance. Is there a fix for this?
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SID WALLINGFORD

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  • frustrated

Posted 7 years ago

  • 4
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Sid,

Unfortunately, according to the engineer, there are only workarounds for this. The first is the one you mention (Switching to another printer and back) the other is to create a new document and copy and paste the contents from the affected document to the new document.
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SID WALLINGFORD

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In the meantime, I have found that by setting the R3000 as the default printer, everything works as it should.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Excellent. Thanks for the update.
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Doug Mounter

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Unfortunately, the entries aren't dated, so I don't know how recent they are. However, the problem still exists as at 20/12/2011. Changing the paper orientation using the icons on the Photoshop print dialogue also causes the problem.
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Chris Cox

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After the author's name on each post, it displays the age (ie "6 months ago").
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Doug Mounter

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Thanks - Obvious now you have pointed it out :). Any thoughts as to when this is going to be fixed?