Photoshop: Photoshop CS6 extended suddenly reverted to an Extended version trial

  • 19
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
now I get that message for the purchases of Adobe Photoshop CS 6 Extended. I have already purchased this license since last year. At the previous update is missed. Thought it would be resolved with the update of 13.0.3, apparently not.
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INGRID VAN DAMME

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Posted 7 years ago

  • 19
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INGRID VAN DAMME

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I have version 13.0.4 up and running! I hope it will staying that way

Thanks to all the team.
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Bronson Meyers

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I downloaded the trial version of Photoshop CS6. After urchasing the software & installing it, I get a notice on my computer that my trial has ended & if I would like to purchase the software. Why am I still getting this notice & have to re-enter my serial number? This has happened more than 15 different occasions.

This reply was created from a merged topic originally titled
Re-entering serial number multiple times after CS6 trials ended..
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John Coughlin

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Try this, it seems to have worked for me:
- See Jeffrey Tranberry's postings (Very helpful, thanks Jeffrey)
- Open CS6 (I have CS6 Entended on MacBook Pro).
- Enter your serial number as directed in the "Trial Has Ended box"
- Go the Help on the CS6 top menue bar.
- Click on check for updates. There should be an update 13.04.
- Instal update.
- Sign out of CS6.
- Reopen CS6. You may get the same "Trial Has Ended box". Not to worry.
- Once again enter your serial number as above.
- After this, the "Trial Has Ended" box should be gone.
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Paul Bucci

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What are you people trying to do to me? Instead of allowing me to open my licensed version of Photoshop 6, I keep getting a trial of Photoshop Extended.
I never wanted that. Please let me go back to the ol' Photoshop!!
My e-mail has changed, but of course you don't make that easy to change, either.
It's pandsbucci@optonline.net. Please fix these problems. No more promotional stuff!!!

This reply was created from a merged topic originally titled
Don't want your promos..
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you using? What error are you getting when installing the update?

It may help if we can could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...
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Gloria Fogler-Mancini

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Every time we open PS6 we are asked about joining the Adobe Cloud. We say no. And, after a week or so of that, we have to re-register our PS6 again. Can you stop this?
gfm

This reply was created from a merged topic originally titled
Need to re-register...repeatedly?.
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Tim Smith

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all of a sudden I can't open Photshop without you pestering me with ads asnd its become extended which I don't want

This reply was created from a merged topic originally titled
Photoshop showing trial version warning.
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Greg Shaw

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I have to re-register my cs6 sometimes daily. I have called customer support several times, no solution.

This reply was created from a merged topic originally titled
Having to reregister daily.
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Kathy Boulier

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it's a bug because it is bugging me. I had a trial with extended CS6 on top of a subscription I already had, I actually hit the wrong button and ended up with extended erroneously. Now the "trial" for cs6 extended is over and I can't get my normal PS CS6 subscription version to come up, I only get the splash box wanting me to register, buy, go up from approx 20USD a month which I can afford on Soc Security, to like 50USD a month which I can't afford and don't need till I get a tablet and Touch in the future. Maybe, hopefully. BUT how can I get cs6 to come up and get rid of the nag screen? kfboulier@gmail.com Kathy Boulier 92 Mission Cove, Fort Gratiot, Michigan 48059 810.479.1330 please hurry, burning moonlight.

This reply was created from a merged topic originally titled
GREAT - my subscription PS CS6 version NO LONGER OPENS - just an "EXTENDED" nag screen..
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Install the update, and activate once, and it should stick from that point.
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Benji Tittle

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I'm having this problem on Windows x64 v13.0.1 -- all the solutions I've seen seem to involve Mac. FWIW, this is on a laptop that's sometimes used on my home WiFi (or other WiFi networks), and sometimes used at work, behind a corporate firewall.

First, I started getting the Creative Cloud nag screens while at work, and CS6 couldn't find its way to the internet (proxy settings were entered correctly in IE, why doesn't CS6 read those or provide a manual proxy entry option?). So I had to wait to try again at home, and it accepted my license... from that point on I got the standard Photoshop splash screen, instead of Extended. Now, about a week or so later, it has suddenly happened again (launching at work).

Any help for a Windows user? I'm editing multiple Lightroom photos in Photoshop, and it's getting REALLY annoying to have to "continue trial" every time I switch to a new image.

FWIW, I never installed Photoshop Extended, or any CS6 trial, for that matter... I simply installed CS6, entered my key, and had normal operation for about 3 months before this cropped up.