Problem updating Photoshop CS6 13.0.5 to 13.1.2 on a Mac for Creative Cloud Member

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  • Updated 5 years ago
On a Mac with OS X 10.8.4 when I try to update Photoshop CS6 13.0.5 to 13.1.2 from within the application I receive notification "Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7" although I am a Creative Cloud member.How can I successfully install the update?
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Hutch

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Posted 5 years ago

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Chris Cox

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That error means that you are missing files that the updater expects to find.
You probably need to uninstall Photoshop, then reinstall and re-update.