LIGHTROOM Problem importing videos - An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed. (1)

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  • Updated 4 years ago
  • (Edited)
Trying to import .mov video from Nikon DSLR or iPhone - getting this error "An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed. (1)" and then it lists the video files. Running Mac OS X 10.8.4 on MacBook Pro w/ 8gb RAM.
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calfoto

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  • frustrated

Posted 5 years ago

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Pete Green, Customer Advocate

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Might try uninstalling and reinstalling quicktime on the system.

Let us know how that goes
Regards
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fdsimon

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I have the same problem. How to uninstall and reinstall Quicktime? Thank you.

David