Photoshop Elements/Photoshop.com: Problem deleting online albums from My Gallery

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing Photoshop.com service category

When I go to My Library and delete a Online Album from My Gallery it
also deletes it from my albums in the Organizer. What could casue this
to happen ? Has anyone come across this issue?
Photo of Ellen Huppert

Ellen Huppert

  • 3 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Charlie D

Charlie D, Official Rep

  • 802 Posts
  • 72 Reply Likes
Official Response
Ah, I see now--you're using Elements for online Backup/Sync. If you want to continue to keep your images backed up online, they must reside in albums in Elements which are enabled for sync in Elements preferences.

If you want photos/albums to be backed up online, you don't necessarily have to share them. As the account owner, you'll see all the albums listed in My Gallery when viewing your account online. Guests visiting your gallery will only see albums you've set up for Share, and not the same list of all albums you see (the ones you've backed up via Elements).

Hope this helps.