Photoshop Elements: Problem arranging photos in an album

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  • Problem
  • Updated 7 years ago
  • (Edited)
Using PSE, while trying to organize an album the view changes from thumbnail view to import view and to photos in the last 6 months. Which makes it almost impossible to arrange photos in an album of any size.
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Jim Kirk

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Posted 7 years ago

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Brett N, Official Rep

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I'm not sure how that could be happening. Are you using any keyboard shortcuts (Ctrl+Alt+2 is the shortcut to change to Import Batch view)? Also, Last 6 Months is a default Smart Album, but there is no shortcut to change to different albums. Can you give a step-by-step process of how this happens?
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Jim Kirk

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OK, I'll try. I start by left clicking to open the album, in this case old family photos, then I will left click on a photo and hold the button down to drag the photo to a place in the album so I can organize it by year. Sometimes, this will work fine for a few photos, then it will switch to last 6 months, the same album but import view or it will show the large view of the photo. All I am trying to do is drag the photo, usually to the top of the page to get it to scroll upward, so I can organize. I will appreciate your help.

Jim
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Brett N, Official Rep

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Sounds like you are doing everything correctly... I can't reproduce the behavior on my side.

Perhaps we are dealing with a settings issue, possibly corruption of Photoshop Elements or even an issue with the mouse driver (randomly clicking other areas of the screen when dragging, I've seen that before...)

Try creating a new user account and use the same steps there. Your catalog will be still be available in the new account. This will reset all of the settings on your system (Photoshop Elements, your mouse, etc). Whether or not the behavior continues will tell us a little more about the cause.
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Jim Kirk

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Unsure what you mean by create another user account??
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Brett N, Official Rep

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Operating systems have individual environments that store personal files and settings. They are called user accounts, similar to having an user account when you log on to a web site. The user account has a name, and can have a password (although this is not required). If you do not see a login screen when you turn on your computer, this merely means that you are automatically being logged into a specific account that doesn't require a password.

Creating a new user account depends on what OS you are using. On Windows, you go to the Control Panel and select Users. For Mac, you go to System Preferences and select Users. More detailed instructions can be found at the OS manufacturer's web site.
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Jim Kirk

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What I have noticed when using Photoshop, If I don't try to organize to many pics at one time, say I only try to organize 5-10, then Photoshop seems to operate good. However, when trying to organize one after the other, say 25, then it slows down and then quits. I will keep your comments in mind. It is just very aggravating to get the time to work on something and the software/system fails. I do appreciate your help.