Slate: Problem with Turkish alphabet

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  • Updated 4 years ago
  • (Edited)
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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Slate & Voice are now supported here: https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

There is some problem with turkish alphabet. No problem in app views but when publish fonts distort
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Ferit Kemal Sönmez

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Posted 4 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Do you have a link you could share with us so that we can see what is happening?
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Ferit Kemal Sönmez

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when take out the problems in Turkish character I care to use as problematic ones.I used 's' instead 'ş', 'g' for 'ğ'
link:
http://slate.adobe.com/a/1POnr
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Tolga OZDEMIR

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Hi Rikk, I'm having the same problem. I enjoy using slate here is an example for the font problem you could clearly see it. Waiting for your reply. Sincerely,
https://slate.adobe.com/a/opyaq/
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Sasha, Official Rep

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Hello Tolga, thank you for contacting us. I've sent this to our developers to have a look.

In the meantime, it seems some themes work better in Turkish than others. Each theme utilizes different fonts. Have you tried looking at your Slate in various themes?

All the best,
Sasha
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Tolga OZDEMIR

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Thank you for a quick reply Sasha,
I have tried all themes, unfortunately the problem is you can not see the issue until after you publish the project. As you mentioned, it does support the Turkish letters while you create it.
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Sasha, Official Rep

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Thank you Tolga. Very sorry for the issue. I've flagged it with our developers and we will announce it in bug fixes once a correction is released.
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Tolga OZDEMIR

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Awesome, thank you very much, have a great week.
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Tolga OZDEMIR

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Hi Sasha, I've just updated Slate, right after the update my unfinished project is gone! Have you had any similar complaints?
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Sasha, Official Rep

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Very sorry Tolga. We just released Slate for the web today. Could you try logging into slate.adobe.com/welcome with your same ID and having a look for me?

Your unfinished project should still be available after the update, I'll check with Dev to see if there are any similar issues.
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Tolga OZDEMIR

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Unfortunately I don't have my laptop with me at the moment and the link does not work with Safari or chrome browsers on iPad.
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Sasha, Official Rep

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Sorry for the trouble. Is the missing project the same Slate you posted earlier? https://slate.adobe.com/a/opyaq/

Or is this a new project that you have not published yet? If you don't mind, could you please email your Adobe ID to me: pave*adobe.com (replace the * with an @ symbol)
(Edited)
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Tolga OZDEMIR

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No it was a new one I was working on. Did not want to publish it before I heard from you ant the Turkish font problem
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Tolga OZDEMIR

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I have the old one in the application by the way.

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