Lightroom 2015.6.1: Can't download videos from Samsung NX500

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
I can't download the videos H265 and modify the lens 16-50 mm (3,5-6,3)
Photo of Bruno Bellouard

Bruno Bellouard

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  • frustrated

Posted 2 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Can you post an example video that won't import?
Photo of Bruno Bellouard

Bruno Bellouard

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Can you send me your Email address (I'll send the video with wetransfer)
Photo of Steve Sprengel

Steve Sprengel, Champion

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Type your own e-mail into WeTransfer then copy/paste the link it sends to you to us, here.
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Sherman Shank

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the latest version still cannot import video from Samsung NX500