Elements 9: Can't get to all Print Setting options on MacOS 10.10 Yosemite.

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  • Updated 3 years ago
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I have moved Photoshop Elements 9 from Windows PC to Mac with IOS X Yosemite.
Although I have downloaded/installed the latest drivers for my Canon printer, not all Print set-up options are available to me when I print from 'Edit' in Photoshop. The following selection options are missing: Paper tray, Paper quality, Print quality.
Any ideas on how to rectify this would be very welcome. Is it an issue with Photoshop or IOS X or printer software?
Henry Cowx
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Henry Cowx

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The screens are part of the printer driver. I would check with Canon to see if they have any issues with Yosemite (which is still a new OS)
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Henry Cowx

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Thanks for your reply Jeffrey.
I have already had some dialogue with Canon who initially advised me to check that I have the latest edition of their drivers for my printer.
Having confirmed that I do, they have asked for a screen shot of what I see when I select ‘Print’ from Photoshop Elements 9 Editor. I have sent them the Screenshot. I am still waiting to hear back from them.

Meanwhile, I have looked in the Help file within Elements 9, and found the following paragraph within the advice on Print set-up:

'(Windows only) Click the Change Settings button to modify the printer settings. You can change the following settings in the Change Settings dialog box:
Printer
Paper Type
Paper Tray
Paper Size
Print Quality'

I am not sure whether this statement means that all the set-up options are only available for Windows PC’s. I would welcome your advice. I will also keep you informed of any information I get back from Cannon.

I get slightly more Printing options when I copy the photos to iPhoto and print from there, but there is still no option to select Print Quality