Hi, I need some help with opening files in photoshop. I am attempting to open an Jpeg file but it keeps giving me a an alert saying there was a problem parsing the JPEG data. I already tried opening other JPEG files but same things is occurring.
More than likely, the problem is the JPEG file and not Photoshop. Have you tried opening one of the problem JPEGs in another application like Bridge, Lightroom, Illustrator (maybe even After Effects or Premiere Pro)? In macOS, I’ve had pretty good luck opening problem files in Apple Preview and exporting from there to get back to a file that opens as expected in PS.