Elements: Will not save a file because it cannot "find" the file. Solution?

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Photoshop will not save files because it cannot "find" the files. Help!
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Kathie

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Posted 2 years ago

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Steve Lehman

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I've never heard of this.   Saving files is a Windows function, not Photoshop.   Explain this in detail.   


Steve Lehman, MCSE Windows Engineer   
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Kathie

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I open a jpeg file to work on it.  When I try to save the new version of the file, it works through all the screens (naming the file, choosing the folder, replacing the existing file), then tells me "File not found. Check file name and try again."
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David, Official Rep

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Howdy Kathie,

Question for you: these files were saved on what kind of media or hard drive or network drive...?  When was the last time that you were able to open the file?  What OS are you running?

Thanks,
David
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Kathie

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Hi Dave.... file is attempting to be saved to the computer's C:/ internal hard drive.  The path identifier in photoshop appears to be correct but the error statement is that it cant find the file i am trying to save...not the destination file (?).  Product worked in Win8+ ; upgraded to Win10 and this problem occured.
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Kathie

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Additionally, i tired to start this app in compatibility mode (Win8) also without success
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Steve Lehman

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Kathy,  

In what file format are you trying to save your file?   i.e. "steve.jpg"  or  "steve.tiff"?   
BTW, version 8 can be installed in 64 bit and won't need compatibility mode to run it.   

Steve Lehman (continued from above)   
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Wattcat

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Having the same problem right now. I've found that saving it to a external drive fixes the problem at certain times. 
(Edited)
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Steve Lehman

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Neat trick.   
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Martha Malone

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I know this thread is 2 years old. I am now having the same problem. I am able to save as in whatever the folder is that it defaults to. But even if I copy that file to the folder I am wanting it in and try to save as and overwrite it, it says it can't find the file. But it saves just fine in the folder it "wants" to go into. What makes this folder the default? It's a random folder on my E drive where I separate my pictures by month and year. So it's not a file specific to Photoshop elements. Never had problems with Windows 7. I'm on 10 now. What a pain!
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Steve Lehman

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Martha,

As I said above, it's a Windows problem.  The difference is this:  Win-7 saves in the last known folder or the one that is named "Pictures" or any other folder you files into last.  It'll go to that file when you want to open the file too.  In Win-10, it saves in whatever file you choose.  Then when you open the file you need to remember the folder where you filed it.  That's because when Win-10 was made most people had several folders named "pictures". 

The rest of us manage our folders by making saves in the "Picture" folder, then making more folders inside the "pictures" folder according to our methods or file system.  We have files saved according to date -- or  -- in my own method I have files saved according to the person I save it under as the name of my customers.  So I save to "Pictures" then a folder called "customers" then to a folder with my customers name and inside that folder I sort what photos I had when I worked one time for that customer and then the next time I worked that same customer's Other photos.  It helps me keep it perspective.  I save in those "other" folders with the customer name and the dates to help me distinguish when I did that work.  Now I can tell at a glance when I did that work instead of telling my customer, "I don't remember you" and "when did I do that?"  I can get t heir name, look at my files, and even if it was 5 years ago, I now who, what, when and where.  I have all my customers files re-saved in my external drives, and I have 3 of external drives.  Whether if that's because I'm a software engineer who needs devices or if that's because saving in more than two places is needed today.  

Everybody has their own method of saving.  Its because the old folder of "pictures" was OLD and many didn't get along with only having ONE folder to lead everything.  

Another has mentioned that you can save in an external drive and it will go there right away.  Yes it will, but that's because its on a drive letter, not a folder name.  So if you want everything on a drive then you need to either partition your drive, or use external drives.  Trust an old software engineer, splitting drives on your C-drive is not a good thing because things become lost and weird after a couple of years with that.  My method of working folders works better.  

BTW, be glad you don't have Win-8.  It was out to lunch most of the time, lost in its own world.  

I'm a Windows guy.  I come back here whenever there's a need to solve a Windows problem.  It's not an Adobe problem.  Adobe turns to Windows for its filing system.  I think its a good system. 

Win-10 uses NTFS not FAT.  FAT (File Allocation Table) saved files to page frames and any page frame that was available, and it saved fast - but when we wanted to find those files, it took a long time to get through its index to find the files.  With NTFS (New Technology Filing System) the files save where they should be, where a user wants them to be, then when we open those files, they come to the screen immediately.  The only problem with NTFS is that it saves its apps and files in the same page frames (folders) as it did always, and that's when it slows down to find those page frames.  NTFS needs to be accurate so it slow down.  The page frames are larger with a 64 bit but still its the same old page frames being used.  With 32 bit the pages frames were a tad bit smaller.  This is the reason Win-10 doesn't have the same speed compared to Win-7 which has FAT.  

Steve Lehman, MCSE