Photoshop: Scrambled image when opening

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  • Updated 2 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Photoshop CC 19.1: PNG Images Opens with Distortion

Second issue in a couple days. For some reason, sometimes when I open images it comes up as just a fustercluck of colours. I can close the image and reopen it but it doesn't help. Closing photoshop doesn't help. 

I'm using PS CC 2018, fully updated, for Mac. 
Photo of Liza Fraser

Liza Fraser

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  • frustrated

Posted 2 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Liza,

Someone else was seeing this right after updating. Restarting their Mac fixed it. Have you tried restarting your Mac?

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