Lightroom CC: Can't authorize to share pictures with Facebook

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  • Updated 1 year ago
  • (Edited)
when I try to share some photos with facebook directly from lightroom CC, it shows that loading line in the top left corner but it just stuck at 0% and never actually uploading the pictures. any solution ? thanks
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Igor Feldman

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Posted 1 year ago

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Anthony Ray Shane

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I'm having the same problem!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
(Edited)
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Ron54

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You can add me to list that have this problem of not being able their Facebook sharing.  Anything new on this - just spent too much time on this. Just started using LR CC this past few days - mostly positive but would like to know if this is a feature I can use.
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Nik Frame

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All I know is that the unable to export to Facebook glitch affects only some users but not all. I'd imagine it couldn't be a vastly complicated problem as it doesn't affect every user. This may influence how fast Adobe rectifies the issue. Their attitude might well be 'If it works for most people, that'll do for the time being'.
It's certainly been a while and Adobe still can't seem to nail it.
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Victoria Bampton - Lightroom Queen, Champion

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> This may influence how fast Adobe rectifies the issue

The release schedule is fixed at 2-3 monthly intervals throughout the year. The only time they break from the fixed schedule is for hot fix double-dot releases, where Lightroom as a whole is basically unusable (thankfully rare!). Everything else gets into the fixed release schedule as soon as it can.

Ron, I'd suggest ignoring that feature on the desktop. Even when they fix it, it's liable to break again due to changes at FB, so don't arrange your workflow around it.
(Edited)
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Nik Frame

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Well, there you have it from someone 'in the know'. I admit to being somewhat irritated by this fault myself, but of course, there's a lot more to Lightroom CC that's working properly and after all it's an evolving product.
Basically a wait and see thing I guess.
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Ron54

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I appreciate the feedback.  I agree that it may not get fixed anytime soon since it only affects a limited amount of people.  
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John Irwin

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This reply was created from a merged topic originally titled Unable to Authorize Facebook from Lightroom.

For some reason, I cannot authorize Facebook from lightroom.  When I hit "Ok", nothing happens.  I've googled and tried everything (clearing cache, changing default browser, rebooting my Mac), and nothing helps
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John Irwin

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I'm not sure why you merged my issue with this one, it is completely different.  I cannot AUTHORIZE.  When I try to authorize, and it says to "Hit OK" and follow the prompt, I hit "OK", and nothing happens.  And this is from Lightroom Classic 2015.  
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eric gatley

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Same issue, same merge.  I've followed all of the previous lightroom articles about not being able to authorize from back in 2011, no joy. 
(Edited)
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Mike Vogelpohl

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i see these posts are from a month ago, but i'm having this problem now. is there a fix yet?
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Myra Horner

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I am still encountering this problem of not being able to share to Facebook from Lightroom.  
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eric gatley

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Still have this problem as well
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Teddy Levine

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Same problem. Just as the problem remerged from 2017 (https://forums.adobe.com/thread/2314504?start=40&tstart=0) I imagine the issue is in the email address adobe uses with Facebook to enable the plugin manager. Hopefully it's the same problem and a relatively quick fix as before.
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Nik Frame

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I assume we receive some form of discount seeing as we are not being delivered a full working product?
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Victoria Bampton - Lightroom Queen, Champion

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Let's see, that's 1 small feature out of a few thousand, so that'd be about 0.0004¢? Oh, and half that, because there's a good chance the problem is at Facebook's end. ;)
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Nik Frame

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I don't think 4c is a fair assessment. Looking at the number of complaints, I wouldn't call it a 'small' feature either.
But as a Lightroom evangelist, you'd have to put down any criticism of the product I suppose. 

Tell me Victoria, is the Facebook upload working for you?
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Victoria Bampton - Lightroom Queen, Champion

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See the smilie? Got a sense of humor?

Look, I'm not trying to put down any criticism, but let's be realistic here. There's two big companies working together - or not, as the case may be. Interactions break from time to time, often due to API changes introduced by Facebook, such as in this case. The fact that it's only affecting some users (yes, it's working for me, I just tested) suggests the same has happened in this case. We've seen the same in the past with changes Google made server-side that broke Lightroom Classic's Map module. When you get multiple companies working together, stuff gets broken. 

The good news is sharing on mobile is still working, as is saving to the hard drive from the desktop, so it's not quite so convenient but you can still do your work.
(Edited)
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Nik Frame

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Of course I have a sense of humour!
That was (mostly)the intention of my comment. Besides being a photographer I'm a 'computer guy', I know these things happen :). Interesting how it only affects some and not others.
I think they should add the other two, of the 'big 3'. That is Instagram and Flickr.
By the way, I often read and enjoy your articles. 
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Victoria Bampton - Lightroom Queen, Champion

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Thanks Nik. :)  We have to have a bit of fun around here!

I don't know whether Instagram's API allows uploads from the desktop now. I believe it's only recently been introduced, and for business accounts only, so Instagram may not be possible.

It'll be interesting to see what happens with Flickr now SmugMug's taken them over.

You might want to vote on this request: https://feedback.photoshop.com/photoshop_family/topics/add-publish-services
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Nik Frame

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Of course, both Flickr (and SM) are supported as publishers in LR Classic. I've also come across an Instagram Publisher.
To me it makes sense for LR, both flavors to be able to publish to popular Photo Communities if possible.
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Anthony Ray Shane

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We haven't had an update in a while...I hope they're working on stuff like graphic watermarks and fb uploading and stuff.
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Nik Frame

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They probably are. I'm sure in time Lightroom CC will be a truly nice piece of software and many users may migrate to it from Lightroom Classic.
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Anthony Ray Shane

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Classic is amazing...but I migrated to CC for a cloud base solution. I just need graphic watermarks and I'll be happy. CC definitely improved my workflow!
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Nik Frame

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I agree and have moved to CC for the same reason. In fact, having not used CC for very long I hadn't noticed that there was no watermark feature! Even though a sort of 'spin-off' from Lightroom Classic, it will probably take time to implement everything. As long as it all works as intended is the main thing of course.
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Anthony Ray Shane

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There was no watermark at all at first, then they later added a text watermark. Just so u know.
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Nik Frame

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Appreciate the tip mate.