Problem install Lr Classic, Win 10

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  • Updated 7 months ago
Win 10, Update to Lr Classic

Uodate runs, but Lr Classic cannot start.
Error message: Error 114, can not initialize DLL

I have tried to unstall and reinstall
I have rebootes windows

This a what you call a Fatal problem.
How can i get the Lr Classic installed and ... running?
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Søren Langkilde Madsen

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Posted 7 months ago

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Søren Langkilde Madsen

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I have also tried to disable anitivirus sw during install. But this does not change the problem.
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Søren Langkilde Madsen

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Victoria Bampton - Lightroom Queen, Champion

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Hmmm, I'm not familiar with that error, but perhaps this will help? https://forums.adobe.com/thread/2239014
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Søren Langkilde Madsen

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I have used Adobe support but do not have very hood experiences.

Example
Spend 2 hours listening to “hello sir”, “sorry sir”, “hello sir” ... The youngster at the other end did not understand the problem. At the end he got by promissing me that he would create a case and that they would return.
After a month i got a mail that the case was closed because they have not heard from me :-)
I started up again, two hours of “hello sir” ... i managed to “trick” this young supporter to do a simple experiment (i could not do with destroying all my shared collections), after 5 min he came back with the answer.

So much for Adobe support :-)
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Victoria Bampton - Lightroom Queen, Champion

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I've found their chat support a little better than phone support, but yes, I've certainly heard lots of bad reports too. I've found them much better with installation problems than actual usage.
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Søren Langkilde Madsen

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I try this forum and also the Adobe forum.
If i do not find a solution, then it is Adobe support.

I have Lr Classic running on my desktop, i only have the problem on my laptop.
But no matter what it should be possible to install and run :-)
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Søren Langkilde Madsen

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Btw, Victoria thank you for all your answers and patience :-)
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ABHISHEK KUMAR, Employee

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Also try following, if it helps:

Control Panel --> Device Manager

Expand the "Display Adapter"

Right click on the graphics processor listed under Display Adapter and disable it.