Express: Problem importing from Camera+ iPhone app...

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  • Problem
  • Updated 4 years ago
  • (Edited)
For some reason after the last Photoshop update a couple days ago, I'm not able to import photos from the iOS app Camera+. I used to be able to before no problem, now I get this error message I've attached a pic of. I can import from other apps as well no problem... Plz help!
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DavidQT69

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Posted 4 years ago

  • 1
Photo of DavidQT69

DavidQT69

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I figured out the problem on my own. In Camera+ there's an option for photo quality to use either High Quality or Professional Quality. Professional Quality makes the picture a TIFF format and apparently Photoshop Express can't process a TIFF picture so I had to make it High Quality for a PNG file And the import works now!