Lightroom: Problem downloading

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Your statement about compatibility with IOS 10.10 did not match my experience. I have a new Macbook Pro (10.10.1) and can't download the 30-day trial for Lightroom. I followed all the steps 3 times. I created an account but can't download.
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patbirdsell

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Posted 4 years ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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You'll need to explain a little more... what exactly happens when you try to download? How far do you get? Are you using Safari or another browser?
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patbirdsell

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(Getting tired of signing in over and over)
I'm using Safari. Nothing happens. I click the button that says it should start immediately, click here if it doesn't. Still nothing. I search to see if it downloaded in the background. Nothing.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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If you're having to sign in repeatedly, I'd wonder whether there's a setting causing trouble in your browser. The least frustrating solution might simply be to try a different browser.
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patbirdsell

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Thank you. Firefox worked. Safari didn't.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Try downloading directly from here:

Mac: http://www.adobe.com/go/lightroom_5_u...
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patbirdsell

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Thanks. Champ's solution worked so I didn't try yours.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Cool. As long as you're up and running!