Downloaded installer damaged

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I can t download photoshop i have this message: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
What can i do? thanks
Photo of kathleen liscia

kathleen liscia

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Delete the corrupted installer and download the installer again.
Photo of kathleen liscia

kathleen liscia

  • 3 Posts
  • 0 Reply Likes
I AM SORRY BUT IT IS STILL NOT WORKING . and i paid for it and it is not working
thanks
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Which version are you trying to download?
(because CC and previous versions work a bit differently)
Photo of kathleen liscia

kathleen liscia

  • 3 Posts
  • 0 Reply Likes
I don't know it is not written can you please send me the link so I can download the proper one
Thanks