Printing in Photoshop CC - multiple number of prints sends data for each copy making for very slow printing

  • 2
  • Problem
  • Updated 3 years ago
When I print multiple copies of a design, Photoshop send the copies as separate print files...so the printer has to process each separately and it literally takes for ever. Help...this very frustrating because I print hundreds of signs each month. I have now resorted to selecting print before I leave at the end of the day and the printer literally works all night.
Photo of Frank Cugini

Frank Cugini

  • 9 Posts
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 2
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
Photoshop sends the data once, the printer driver and OS mediate how the copies are actually generated. But we have seen several printer drivers with bugs in how they handle multiple copies.
Photo of Frank Cugini

Frank Cugini

  • 9 Posts
  • 0 Reply Likes
I'll take the time today to capture it on video. How do I send you the video? I do not see where I can upload a video to the forum. YouTube?
Photo of Frank Cugini

Frank Cugini

  • 9 Posts
  • 0 Reply Likes
Here is the video evidence that I promised you.
http://youtu.be/PRkEr17NWGQ
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
Yeah, something is going wrong there - apparently with the PostScript codepath. We'll have to investigate.
Photo of Frank Cugini

Frank Cugini

  • 9 Posts
  • 0 Reply Likes
Thank you! Please let me know what you find and when it's fixed because until then this is going to be a huge pain in my backside.
Photo of Frank Cugini

Frank Cugini

  • 9 Posts
  • 0 Reply Likes
Any thoughts on how to fix this yet? Coming up on my monthly print cycle and it would save me a ton of headache if I had a solution for this pain in the butt problem. Thanks
Photo of Dave Holwill

Dave Holwill

  • 2 Posts
  • 0 Reply Likes
I have the same problem, any help would be very useful, as sometimes I am printing multiples in the hundreds, and constantly having to "ok" every print.
Photo of Frank Cugini

Frank Cugini

  • 9 Posts
  • 0 Reply Likes
Good Luck...It's been 10 Months and I still have NO SOLUTION from their Sr Computer Scientist!

We've been saving out as JPG or PDF and then printing from other solutions like Acrobat or Windows Picture Viewer.
Photo of Dave Holwill

Dave Holwill

  • 2 Posts
  • 0 Reply Likes
ah, that's quite disappointing, as I can't do that since I need photoshop to apply a sublimation profile to it. Will have to use the other machine that is still running CS5 instead.
Photo of Frank Cugini

Frank Cugini

  • 9 Posts
  • 0 Reply Likes
It's been 10 Months and I still have NO SOLUTION from You Sr Computer Scientist!

Wish we could get some help on this...especially since we have had 4-5 updates in the last 10 months but it's never fixed.
Photo of David Rader

David Rader

  • 3 Posts
  • 1 Reply Like
This didn't happen in my old version of Photoshop with the exact same OS and print driver. So I find it weird that it's specifically the "printer driver and OS" that is causing this. Is there really absolutely no chance that it could be something within PS CC? I implore Adobe to look into this further. This is a serious matter when you need to send 500 copies of a singular print as if it were 500 different copies. Time saved has always been a benefit of PS over all freeware. I hate to have to close out the Premium PS CC to use Windows Picture Viewer to print LOL!
Photo of David Rader

David Rader

  • 3 Posts
  • 1 Reply Like
I may have to partially redact my statement, because I realize the new printer was setup recently too. Windows Picture Viewer is doing the same thing. I still don't remember it doing this in my old PS though.

However, I find printing from Windows Picture Viewer still extremely helpful because it frees up Photoshop for use. Otherwise, Photoshop is frozen for over 2 hours while sending 500 prints 1 at a time. It's not very useful while frozen. Also, Windows Picture Viewer can only print 99 at a time :(

Printer brand: Konica.

I thoroughly checked the printer settings on the printer itself no no avail. Maybe trying to install the PCL driver rather than the PS.

I noticed "direct print" in the web interface of the printer which is hopeful for a temporary fix as well. The direct print works perfectly.