Photoshop CC 2018 (19.1): Print dialog box always opens at top left corner of screen and when maximised does not retain settings on next use

  • 15
  • Problem
  • Updated 3 weeks ago
  • In Progress
  • (Edited)
Print dialog box always opens at top left corner of screen and when maximised does not retain settings on next use. The print preview is also low res and pixelated.
Photo of Alfred Wilkinson

Alfred Wilkinson

  • 19 Posts
  • 5 Reply Likes

Posted 8 months ago

  • 15
Photo of Pete Green

Pete Green, Customer Advocate

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Official Response
This issue of print settings not being retained/remembered should be fixed with the Photoshop CC 2018 (19.1.2) update which is now available. 
Please install the update and let us know if you still see this issue.

To update, click Update next to Photoshop CC in the Creative Cloud desktop application.
If you don't see the update right away, click the 3 dots in the upper right and choose Check for App Updates.

Regards
Pete
(Edited)
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

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Official Response
Hi Everyone,

The issue with printer dialog settings not being sticky was resolved in 19.1.2. The second issue, that the printer dialog appears low res/pixelated, was more complex to solve and will be resolved in 20.0.

Thanks for your patience.

Hannah