Photoshop/Lightroom: CCPP 20GB $9.99/mo plan missing from Adobe.com

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  • Problem
  • Updated 2 hours ago
  • Not a Problem
  • (Edited)
'Photography Plan' now doubled in price
The seems the 20Gb plan has gone 1Tb or nothing... a silent price hike by 100%
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Brian Pierce

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Posted 2 weeks ago

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Dan Hartford Photo

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When the first post came through i didn't believe it so i went to the Adobe site and spent over 30 minutes trying to find the 20gb plan and could not.  Every pathway i took through the website arrived at a page that did not show the $9.99, 20gb plan.  The only photographers plan being shown was the $19.95 1TB plan.  They were still showing the $9.99 Lightroom plan that Only includes the new cloud based apps (not Classic and not PS).  

In one of the initial posts, there was a link to an independent news site article about the disappearance of the the 20gb plan from a subset of USA users.  This article also indicated that they had contacted Adobe and that Adobe told them that they were running a pricing test but there was no explanation of what that meant.  However, that article had a poll asking if you could still see the 20gb plan and where in the world you are located.  After voting, it showed the results to date and as I recall most all users outside the US still could see the plan but for users in the US about half could still see it and about half could not.  It was not clear if it was browser base, location based or something else.  I just know, that using both Chrome and IE I could not see the plan.

However, a day or two later, right after I talked through chat with Adobe and they assured me that I would still get the same plan at the same rate in December when my current subscription expires, I checked the website again and the old 20gb $9.99 plan was again showing.  

Dan
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Dan Hartford Photo

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At this juncture, assuming Adobe does not want to lie to their customers, they have several choices.

1)  Say nothing and let the public come to their own conclusions (default behavior of Adobe)

2)  Acknowledge that it was a test, apologize for the confusion it caused, and indicate what the test was intended to show (which would be a big hint as to what they were thinking when they approved the test)

3)  Deny it happened (which would be a lie)

4)  State that it was an unintended glitch on some of their servers which caused some users to see an incorrect screen for a short period of time (if indeed that is what happened - unlikely)

I expect they will continue to go with choice #1.

Dan
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Cameron Rad

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Carlos Cardona

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This reply was created from a merged topic originally titled Lightroom new $20/month pricing plan.

Is this the end of Lightroom as the mainstream choice?
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Butch_M

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No. Though,  you could thank the Adobe Marketing department for creating the unnecessary and needless confusion they created for the sake of 'testing' ...
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Andrew Coleman

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For me, forcing users down a Cloud route, like renaming the version of Lightroom I use to 'Classic' - indicates a direction of travel from Adobe that doesn't fit with my workflow.  I have a slow internet connection and >1TB of pics, so Cloud of no use. Not a problem, they are going after the money (they are a business afterall), it just means I need to start looking for other solutions as their direction of travel isn't mine.
(Edited)
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Dan Hartford Photo

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Not withstanding the "hints" about LR Classic being faded out in favor of CC,  Your lack of a fast internet is not a factor in using LR Classic.  The only difference in workflow between the older LR1 through LR6 compared to LR Classic is how you pay for it.  With LR Classic, you still download and install the SW on your local computer, your LR catalog still lives on a local hard drive and your images still live on locally attached disk drives.  Unless you CHOOSE to sync images with the cloud (which is not the default and is strictly optional) the only time LR Classic uses your Internet connection (other than during installation and the Web and Book modules) is once a month or so to validate that you paid your rent on it, to show maps in the maps module, and for address lookup based on GPS coordinates.  

So, moving from LR perpetual license (e.g., LR6) to LR Classic will not affect your workflow or Internet bandwidth, just your wallet.  However, you will get some new features not available in LR6 (the last non rental version they put out).  

However, if you interpret the hints as an indication that LR Classic is doomed and will go away soon or will have large price increases to force people to the Cloud based CC version then looking for a substitute is not an unreasonable reaction.   

For myself, the hints do worry me but I think we have many more years with Classic before the you know what hits the fan.  I also think that baring any significant change of thinking on Adobe's part about how the Cloud based CC option works and what features it will and won't have, there will be quite a strong backlash from the LR Classic user base if and when they try to kill off Classic to the extent that they won't be able to kill it off.  What gives me hope is their reaction to the "New Import Dialog" disaster (what was that, 6.2?) where they reversed course due to pressure from their user base.
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Andrew Coleman

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Hi Dan, thanks for the reply - apologies I wasn't clear in my post, I'm a CC subscriber - have been from the start.  My concern was the suggested new cheapest plan offered 1TB that currently I couldn't use.  I'd much rather a 20GB plan stays.
(Edited)
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Carlos Cardona

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With all due respect, Dan, I see absolutely no evidence that, as you say, “LR Classic being faded out in favor of CC”. They’re many things, but not THAT stupid. They know exactly how many people use LR Classic, and know those Photographers would go to Luminar or another app in a heartbeat.
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Victoria Bampton - Lightroom Queen, Champion

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I have to agree Carlos. One of the benefits (to us) of all this "phoning home" is they know exactly how popular Classic is. We might not like how profit-driven Adobe is, but in this case it works in our favor.
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Dan Hartford Photo

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Unless one happens to have some access to Adobe not afforded to the general public, all that is said in this and other forums is speculation and opinion, including my views.  And, even if someone (like perhaps Victoria) has such access and has inside info based on that access, I'm sure they are under a gag order not to reveal such inside information.  So, baring any such inside access on my part, my view is based on my personal interpretation of various statements by Adobe, decisions Adobe has made related to released items, and marketing strategies.  That doesn't mean I'm right or wrong or that anyone else is right or wrong, only time will tell at which point these discussions would be moot anyway.  

Some of the "hints" that have led me to believe that Adobe has been leaning toward a single Cloud system vs. a dual system strategy that includes Classic are these:  

1)  When the Cloud Ecosystem was announced I read something from Adobe indicating that development would continue on the Develop Module in Classic (which also happens to be applicable to ACR and the Cloud ecosystem), but that development on the Library module would be scaled back.  In other words, if they do something for Cloud and can plug it into Classic with little effort the will do so but they are not going to put much effort into Classic that doesn't also benefit Cloud.

2)  When they introduced the Cloud Ecosystem they took the traditional name "Lightroom" (with or without the "CC" at the end) which has significant name recognition worldwide from the catalog based product and gave it to the cloud based product rather than naming the new one something like "Lightroom Cloud".  I interpret this as a longer term strategy to eventually only have just "Lightroom".  I say this, as if they intended to keep both long term then they would probably have named them something like LR Cloud for one and LR Catalog or Desktop or, yes, even "Classic" for the other.  To me,  naming the cloud based one as just plain "Lightroom" is a hint that at some point in time they believe (or believed) that it would be the only one.

3)  In the period shortly after the Cloud based ecosystem was released, it was somewhat difficult to find the plan which included Classic.  Yes it was there but it took some navigation to find it.  When you clicked on Adobe Lightroom (as opposed to, say, Photoshop) you were only presented with the cloud ecosystem options and you had to poke around to find the plan that included Classic.  I know because many of my clients who went looking for Classic could not find it and I had to poke around the site till I found it and send them a link.  Admittedly, this problem only lasted a few weeks but is a hint of thinking nonetheless.

4) Even though they have provided synchronization between the systems it feels more like a transition idea rather than a long term dual technology idea.  The sync of Edits can certainly be considered as a long term dual technology idea but the woefully incomplete sync of Library Module components (most notably Keywords), and Adobe's reluctance so far to beef up that area is a hint that perhaps they really don't want to make it easier for for users to live in a dual system environment.  If their long term plan was to keep them both indefinitely I think they'd be pretty keen on fixing the metadata syncing problem. 

However, I do admit that there is also evidence pointing in the other direction.  For example

1)  The Photographers Plan that includes Classic is still there and still reasonably priced as it was when introduced (not withstanding their recent "experiment" which one could argue was in essence doubling the price for Classic users - perhaps as a motivation to make more Classic users go to the Cloud only and save some money.  

2)  Contrary to early statements to the contrary, they have made some modest enhancements to the library module.  Nothing earth shattering such as many high demand items from the user forums has been done but the Library module in Classic  is not being completely ignored either as was speculated.

3)  Again, not withstanding their recent "experiment", the plans that include Classic are being given equal visibility to the plans that don't include Classic.  This is encouraging.

I think that since the introduction of the Cloud  based system that Adobe has learned a lot.  I think they expected more Classic folks to swap over and instead got a significant push back from their Classic user base in this and other forums.  At the very least I suspect that what they thought would be a short transition period they are now realizing may be a lengthy one.  Perhaps, and hopefully, they may be coming around to the idea of a permanent dual system strategy .  However, I am not seeing a lot of evidence of this yet. 

In summary, all of this is sheer speculation and opinion and as such is no more or less valid than anybody else's speculation and opinion.  As, such I really don't want to have endless debates on what will or won't transpire, or what is a hint and what is not as it really won't change what actually does or does not happen.  However, I do think it is important to articulate the basis of my thoughts.  

Thanks for listening.
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Rosa

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kitty van gemert

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If you read the title of this post here, it is about the 20gb photography plan MISSING. And it was MISSING for many people, and this has most certainly happenend before. And this is not boguss and is therefore NOT about price increase, it is aboit an option MISSING.
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David Moore

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Logic doesn't help with her. lol
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Butch_M

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Nope ... she doesn't get it ... nor does the Adobe marketing department ... any fear mongering can be traced back directly to them. They created the genie, then they rubbed the lamp. 

If folks don't like the situation created by this fiasco ... if they live in fear of 'fear mongering' ... their problem isn't with confused or misinformed users ... it is with those highly talented and over paid executives and corporate employees that put the wheels in motion.
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Antoine Hlmn

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They start to talk about it on YouTube. Adobe’s stategy to aim “smartphone photographers” (there’s no jugement here, just adobe’s new preferred market) might backfire pretty hard.

https://youtu.be/6DntaoCMMn4

Northrup are probably the biggest photography Youtubers out there... this episode has 42k views only!
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Carlos Cardona

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The problem with going to Luminar or On1 is that none of them have the Adobe killer feature: the cloud storage giving you the ability to edit on your bed!
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avpman

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Except on the occasion when you are someplace without an internet connection!
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Dan Hartford Photo

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Well, that's not strictly true.  If you set LR CC on your mobile device to "store images locally" (which is in addition to them being stored in the Adobe Cloud) then you can edit at will without an internet connection (e.g., on the airplane ride to your next exotic shooting location).  The next time there is an internet connection it will sync your changes back to the cloud and to your desktop LR Classic if you have it set up that way.

I should point out that the "Store locally" is on an album by album basis so you only need to set it for albums you're likely to want to work on remotely where no Internet connection is available.  Actually, since you're working on Smart Previews rather than full size RAW files, they don't take up gobs of space on your mobile device so keeping many albums "locally stored" is not impractical.  I keep all my 3, 4, and 5 star images from Classic (over 2,000 of them) stored locally on my Pixel II smart phone.

I should also point out that you can set LR on your mobile device to only sync over WiFi and not using your cellular data plan.

Dan
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Antoine Hlmn

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True, storing locally solves that.

Unfortunately, the sync capabilities with Classic are really limited...
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Dan Hartford Photo

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True.  The image adjustments editing (Develop type stuff) works pretty well as I understand, albeit with a tiny screen.  But you are correct, keywording and most other metadata sync is embarrassingly poor and is a main reason that I can't take advantage of LR Mobile.  I'd love to do keyword maintenance on a mobile device as that doesn't require a good, calibrated screen but doing image adjustments on a small screen is futile at best.  So, I only use LR CC ecosystem to show off my images.   Not syncing all metadata is a missive waste of what could be a great tool.  
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Robert Somrak, Champion

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Very well said Dan
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Antoine Hlmn

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I do adjustments on my iPad, which has an awesome screen and is much more responsive than Classic. I’m blocked by keywords not syncing, faces, stacks, colors, HDR and panoramas, some develop features (range masking), ...
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Dan Hartford Photo

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Yep!   Your adjustments done on the iPad will come back to Classic, but in general metadata won't.  Also, Cloud CC tools just don't have many library module features found in Classic.  You mention some such as Stacks,  Some others are folders, Publish Services, books, maps module, robust print controls, etc.  And, some features that are in both don't sync such as Keywords.   That is one of several reasons why Adobe is having such a hard time getting serious folks to ditch Classic and embrace the Cloud based ecosystem.   

Until such time as Cloud Based LR CC tools have the full LR Classic feature set and allow local storage of master image files they will continue to have a hard time weaning people off of Classic.  One only hopes that Adobe will realize that their Cloud Based LR CC architecture is fine for the selfie crowd but is not sufficient on its own for serious photographers and that this will lead them to embrace both platforms with true sync between them where there is overlap.  Once they realize this, they may be more willing to put some resources onto fixing and improving some Classic Library Module things that have been on the wait list for many years.
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Todd Shaner, Champion

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If Adobe adds all of the features currently in LR Classic to LR CC it will no longer be usable by the cell phone selfie users!  Then they'll have to create a 3rd version of Lightroom, but no that would make too much sense. They will instead figure a way to hide "advanced" features and only enable them one-by-one when the user passes an online test proving they know how to use it. After all you don't give a kid learning how to drive an Indy racing car!

Now that makes good sense until Adobe realizes the new "multipurpose" version aptly named Lightroom Everywhere for Everyone only serves the purpose of confusing and alienating both beginners and experienced users. You gotta laugh or end up crying because none of this makes any sense to this 50 year veteran of the computing technology industry. Sigh......
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Olivenoire

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Tod : It is a joke?
Every Champion or other people depending of Adobe because it dispense curse or writing book have the same state of mind and formatted reply. It seems Adobe give you a red book of what should be reply for every request.
At the price we pay Adobe, the minimum is to listen to customers. Some request are more than a year old...


I'm not sure everybody wants all the feature of classic in CC. We are simply asking Adobe to add some must have feature in CC.
Classic becomes fat and slow as possible. No real cloud functionality (seems totally marketing segmentation decision to force user to buy a 1Tb cloud but no real technical limitation) and a very dated user interface.


We want or want to know : 
  • Why do we need adobe cloud in CC? Why not use an another cloud? 
  • Why not print functionality in osx (maybe windows too?) while it is possible for example in iOS?
  • Why no smart folder?
  • Why not possible to rename photos?
  • How the hell it is possible to not sync library hierarchy between classic and CC? Why do I need to manually create a hierarchy in both side
  • Why do we need to pay so much for a beta software nobody understand how it will evolve
  • Why not offline search, WHY?????? Is it crazy from customers not able to search while offline? How is responsible of this? The same which decided to double the price forcing customers to use 1TB of cloud for twice the price?
  • Why do we need to install adobe cloud? WHY?
  • Why no family plans ?
  • I have tons of others questions
  • ...

Why Adobe simply do not listen to their customer?
Why do it takes me more than a year to understand what is the aim of CC? To detect limitation (Artificials as everybody knows)
Why when I use CC I need to search/learn how to peek a picture, Z in CC and P in classic?

About Classic : 
  • Why does not exists a functionality to save preset instead of copy paste files manually 
  • Why do I need to choose in library menu to rename a photo instead of photo menu, lol
  • After 12 years it is not possible to collaborate in LR
About subscription:
  • Why do I need to pay for PS?
  • Why do I need to buy 1TB when 250Gb is enough or instead of flexible range?
Fortunately there is more and more competitor. Not perfect but very agile competitor which dos not force us to manage a catalog instead of simple side files.

Why Why why..

Why do I'm using LR? When will I decide to switch?


(Edited)
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Todd Shaner, Champion

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Tod : It is a joke?
Yes, my comment was intended as a joke or as we say in the US "tongue in cheek." I was not defending Adobe's actions or marketing strategies. Sorry to hear you took it the wrong way.
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Antoine Hlmn

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Todd, glad to hear some critics from a champion. Not because I want bash Adobe but because I want them to make LR better. As we allo do, I hope. I have no idea what being a champion means and how they are related to adobe, but be spite their usually good technical advice, too often I hear « champions » defending what seems to be poor marketing decisions, techical flaws (Olivenoire is a great example) or bugs. So thanks! :-)
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Olivenoire

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Understood. English is not my first language so it is sometimes hard to understand or write in a good
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Todd Shaner, Champion

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No problem. I am not an Adobe employee, but your points are all valid and in the right place for Adobe Staff to see them.
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Carlos Cardona

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Olivenoire: “no real cloud functionality “? You don’t sync Collections, and edit on your iPad? At the beach? That’s half the beauty of LR Classic!!
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Olivenoire

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That's not the the way I see a real Cloud.
Why do I need to put a photo in a collection and select then to send the selected phot in the cloud. Should be automatic with full collection and hierarchy sync,
Why no keyword sync?
Why no watermark sync?
Why can't I use my own cloud solution to use classic on more than 1 computer? (Simplifiy the data base should be done)
etc

Yes, you are right : to edit a photo on my iPad, I need to put it on a special collection, select the collection, go on my iPad, recreate a hierarchy, put the collection in the hierarchy and yes I can finally edit the photo. That is for sur really powerful, true. I have to admit.

But how the hall do I need so much step? It should be transparent for end user, a photo in classic should be visible "as it" on iPad with nothing to do. Then for me it will be real cloud.

Example : this week I need to show a group of photo from LR previously imported in classic. Unfortunately I forget to clic to synchronize the collection and so on was not able to show those photos. My bad. 
Every picture should be automatically imported in the cloud. If I create a collection, It should be visible on the 2 sides with no more action.

Photos (which is totally free) is near to do that. When I edit a photo, it propagate on 2 sides. Missong smart folders on iOS but for sure it will arrive at no cost.
Imagine a simple photos for Mac (with far less functionality for sure) and a for example "raw power" and you can do the job for a whole 20€. 
And with 2Tb (9€/month) you can use your cloud to store whatever you want.
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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Lightroom Classic has very limited cloud sync as it's a desktop focused app.

The Lightroom ecosystem, on the other hand, works exactly the way you describe it should work. 
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Olivenoire

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Hi Victoria.

We know Classic is desktop focused app. But why does it not automatically sync virtual copies even if not in a collection. Why it does not propagate collections hierarchy  automatically.

This is pure segmentation. I can understand this marketing decision.

But LR alone is far from be usable. 
The simple fact it does not allow offline search is a not go.
Sorry once again the gap if too big, too artificial. For the price, not acceptable.

Finally I repeat, Photos is far less powerful but offer real cloud functionality. Add with some add-on (one time purchase) It can edit efficiently photos.
(Edited)
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Antoine Hlmn

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We know the story, but olivenoire is right:
The sync options with Classic are artificially limited. Ok for not having all the options, but there are too many flaws -you know them better than anyone, I bet- to have a smooth workflow. You simply cannot combine pro features (from classic) with cloud features.

People are not complaining for the sport -although it’s kind of fun/sad/sport... but because LR does not provide what photographers want and request since the beginning of cloud: a good DAM with LR functionalities and cloud. The feeling is that Classic is artificially restricted for marketing or business model purposes.
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Brian Pierce

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The 'official response' is a joke. At best it was an error at worst a deliberate ploy to extract double the amount of money from potential customers. 

It seems to have backfired in a spectacular fashion and I dare say a lot of people who were formerly very happy with the 9.99 subscription have at least begun to look at alternatives. 

Serves them right. 
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Antoine Hlmn

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I don’t know if that many people are concerned. But what’s sure is that the impacts of being « trapped » in a system where prices can change from one day to another is not to be taken lightly.
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Andrew Rodney

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No one is trapped! Prices are not changing day to day like the price of gas. Please spare us the FUD. PLEASE.
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Antoine Hlmn

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If a company (or any who) has all your raw pictures and the library, then yes. It’s a « trap » with open doors, but you don’t have full control on the door. This situation does not mean they will change their prices, but it’s puts in the spotlight they can.
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Andrew Rodney

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Rubbish. Raw is raw; find another raw converter.
Further, stop your LR subscription and the Library module continues to function. As will all modules except Develop and Maps. IF Adobe wanted to trap people they wouldn't keep both modules functioning.
Your new FUD is simply that.
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Butch_M

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Any FUD you are displeased with is the direct result of a situation Adobe employees created. 

It appears to many, their marketing test has failed miserably. 

No test ... no FUD for you to be concerned with. Perhaps you should convey your concerns with the folks actually responsible for the current situation. It is not your fellow forum members and Adobe software users that have caused this problem.
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Andrew Rodney

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Nope Butch; the FUD is above from Antoine about losing the DAM which ain't true and IS FUD. The facts, which I'm sorry may ruin both your days is that if you stop subscribing, the Library DAM still functions and Adobe doesn't have to do this. So no trap, no gun to anyone's head. 
The people I deal with at Adobe are engineers so no, I'm not interested nor is Adobe in hearing from you or I about how they run their business. They ARE interested in how they develop their software which is why, since 1995, I've been an Alpha and beta tester for them. Some of my fellow forum members have too much time on their hands and prefer to bitch and moan about Adobe and they should simply find another solution. But for some, FUD and complaining is their main agenda on-line (perhaps off too) 
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Butch_M

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Rodney, I know exactly who you are. I know exactly how Lr works if a subscription expires. I also know that this current edition of FUD you are so concerned about would not exist ... IF ... Adobe had not created the atmosphere  for it to occur ... of course it didn't come from the engineers ... you'd have to dig deeper for the marketing department genius and the executives in charge of said marketing department to identify the source. In this case, the FUD is self-inflicted. No marketing fiasco ... Antoine doesn't have a venue to contribute to.

When it comes to being a beta tester for CC products these days ... you shouldn't feel so special ... Adobe seems to think all their subscribers are pay-to-play beta testers ;-)
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Andrew Rodney

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Rodney, I know exactly who you are. I know exactly how Lr works if a subscription expires. I also know that this current edition of FUD you are so concerned about would not exist ...
IF you know as you state, then you know this other statement you're defending is wrong:

If a company (or any who) has all your raw pictures and the library, then yes. It’s a « trap » with open doors, but you don’t have full control on the door
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Brian Pierce

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This FUD is of Adobe's own making. They suggest that the disappearance of the 9.99 plan was a deliberate policy to 'test' different plans with customers they say. Well you can't test the popularity of different plans if you don't offer them all. No it was a deliberate ploy to extract more money from people by selling them 'extras' which they were forced into having whether they wanted them or not' 

Its all rather typical of Adobe's approach. Its not acceptable to treat customers as 'testers'. Its morally reprehensible  and see how many new customers they can con into paying double for something they may not need, while alienating many existing loyal customers with implied threats of price rises.
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Butch_M

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Rodney ... I'm NOT defending any statements here ... yours or otherwise ...

I'm simply pointing out ... in this instance ... Adobe fueled this fire themselves. If they really wanted to bolster consumer/subscriber confidence, they wouldn't muddy the waters which in turn creates the atmosphere in which these misunderstandings are exacerbated.

Until they act more responsibly in their marketing tactics by offering clear, concise and properly presented  marketing in a manner so as not to add even more confusion to the situation, it's really pointless for you (or anyone else) to stand in a crowd pointing your fingers shouting "FUD!" ...
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Andrew Rodney

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Rodney ... I'm NOT defending any statements here ... yours or otherwise ...

Sure you are you wrote:
Any FUD you are displeased with is the direct result of a situation Adobe
employees created. 
Wrong, the FUD I pointed out, that you appear to have defended was a direct result of my post about the Library module correcting Antoine about losing the DAM which ain't true and IS FUD.  So no, unless you're quite sure Antoine works for Adobe, the FUD I'm displeased with isn't a direct result with Adobe or their employees. 
(Edited)
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avpman

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Given the current naming conventions of the LR products I don't think there is anyone at the helm who understands what "Clarity" is. Pun intended.
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Butch_M

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OK you win. Correct away and pass onto us the perfection that is Andrew Rodney ... otherwise you will make ceaseless excuses as to why Adobe is not at fault for what they have created.  # end sarcasm #

But ... before you go ... how about explaining how this thread would have ever began if the Adobe marketing department had not been 'testing' .... or had done so more responsibly as to not create the initial misconception of package pricing.

If there were no thread on this topic, Antoine could not have made a comment in this thread for you to correct. 

See my point? Or are you being intentionally obtuse for the sake of being a contrarian?
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Andrew Rodney

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Yes, I win <g>, your defense of other's FUD was easy to point out after you told us,the only one posting FUD is Adobe.

Yes I see your point and Antoine's as I pointed out above. Some people have far too much time on their hands and need to spend it either posting FUD or complaining about companies who's products they don't use. 

As for Adobe's marketing 'confusion', lots of people are easily confused. As Adobe was 'testing' pricing, those who really did know how to consume/shop could go to various sites and purchase the plan at $9.99 if so desired. Rather than waste a lot of time bitching, many knowledge potential customers just did a search and found a better price. Good consumer practices are not flowers that grow in everyone's garden, those that grow weeds prefer to spend their time complaining about the weeds. Kind of sad but not unexpected. 
(Edited)
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Brian Pierce

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Not sure if you're being a devil's advocate or just being a total pillock Andrew but you are trying to defend the indefensible. At best this was an unmitigated PR blunder for Adobe which is set to roll on for quite a while.  Good customer practice starts with treating customers as customers and not as victims that you can use to boost your short-term revenue from by lying to them about the cheapest deals available and then pretending it was 'testing'.  
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Andrew Rodney

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I believe there's lots of confused people, I even stated it as so. 
I don’t know if you are purposely trying not to understand this, or if you are really struggling with it.
If only they pulled their own heads out of their own or other's anus's before making (perhaps) a purchase rather than bitch and moan about one they don't intend to make. 
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Al Segal

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It’s obvious you are an Adobe fanboy. I’d say more but sure you will not understanding.
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Andrew Rodney

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>>It’s obvious you are an Adobe fanboy.

Whatever that's supposed to mean. It should be obvious I'm an alpha and beta tester since the mid 90s. Cause I stated so. 

Let's see:
  1. 1 Million Animal And Plant Species Are At Risk Of Extinction, U.N. Report Says
  2. US undergoing massive trade war, stock market tanks
  3. Humans Have 30 Years To Stave Off Climate Catastrophe, 'Uninhabitable 
  4. We might actually see a war with Iran
And an Adobe plan might, note might go up in price from $9.99: The horror, the horror. 
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Butch_M

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your defense of other's FUD was easy to point out after you told us,the only one posting FUD is Adobe.

No ... once more your reading comprehension is failing you ... I never, not once, stated Adobe posted anything here. Nor did I ever defend any comment made by anyone ... I said Adobe's ineptitude in the marketing department created the atmosphere and exacerbated the situation that has not only perpetuated that which you find disconcerting but also offers a venue for the discontented. 

Though I guess it would be too much to expect you not to read things into what I shared. It seems you have an agenda and you care not what the facts are.

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Andrew Rodney

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No ... once more your reading comprehension is failing you ... I never, not once, stated Adobe posted anything here
Must have been that other Butch that wrote above:

Any FUD you are displeased with is the direct result of a situation Adobe
employees created. 
I told you, I'll tell you again, because it is you sir that has a reading comprehension issue that the FUD I am displeased with and I pointed out above was NOT created nor posted by anyone from Adobe. The FUD was with respect to what doesn't happen to the Library DAM once one ceases the subscription. 

The 'agenda' I have is pointing out FUD and did so. The agenda I have is pointing out misinformation too. 

Perhaps English is your 2nd language, perhaps an image will focus you to view what was written (but I'm not going to hold my breath):

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Butch_M

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Once again you insist upon being either intentionally obtuse or willfully ignorant. You seem to think this thread materialized out of pure ether and was not the result of of an epic failure generated by the corporate office.

If the Adobe marketing department had not played loose with their 'testing' scheme which created the 'doubt' in the minds of 'uncertain' customers about price stability for the base photography plan then users wouldn't have any 'fear' of potential dramatic changes.

If there was no confusing 'testing' going on ... this thread would never have existed, there would not have been any contributions in this non-existent thread for you to label as FUD, new or otherwise.

No testing.

No thread.

No comment by Antoine.

Ignoring the attributes of cause-and-effect won't do you any favors.
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Andrew Rodney

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Once again you insist upon being either intentionally obtuse or willfully ignorant
Once again, you insist upon being either intentionally obtuse or willfully ignorant of your own writings above. That's fine. You've illustrated this entire mess is CWOBaT (colossal waste of bandwidth and time). But it has been a bit fun pointing this all out to your readers. 

The Adobe testing has absolutely nothing to do with the FUD about the Library module I pointed out. Or the fact that Adobe could have trapped users by making all LR modules die if one stops subscribing. 
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Antoine Hlmn

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Wow, what a debate. Sorry, I’ve been quite busy for the late few days.

I don’t really get it... what’s wrong with my statement? FUD? If you opt for Lightroom « cloud » experience as they push for, it looks pretty correct to me.

Because yes, it looks to me they’re pushing for the « cloud » version more than testing a higher price for LR. (But I might be wrong) And uploading all your raws without even allowing you to backup your files locally is total madness to me. I have no fait whatsoever in the future of Lightroom right now, and locking me into this systems seems suicidal. How can you switch to another DAM? Download tiffs? In what structure (file format, catalog, ...)? And what about the edits history? What if the prices increase (drastically or... slowly)? It just means you have control over nothing. Literally nothing.

I don’t give a damn about « Raw being raws » (how stupid do you think people are and how superior do you think you are?). It’s about pushing people towards giving away « ownership » or « control » over their pictures, over their workflow.

But in the end... I really don’t know what you’re defending. Adobe’s right to change their rates? Adobe’s right test the popularity of LR? I seriously don’t get it. (Don’t take it the wrong way, it’s not my point)
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Andrew Rodney

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>>I don’t really get it...

We are in violent agreement!
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Victoria Bampton - Lightroom Queen, Champion

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Antoine, in answer to your questions about the cloud version...

> uploading all your raws without even allowing you to backup your files locally is total madness to me
Yes, that would be madness. Good thing they don't make you do that then! Of course you can keep a local backup of your files. There's a "store a copy of all originals locally" checkbox to keep all originals in the storage location of your choice, and you can back that up as many times as you like.

> How can you switch to another DAM? Download tiffs? In what structure (file format, catalog, ...)? And what about the edits history?
Like any other non-destructive editor, you have the option to export with your edits to a JPEG or TIFF format. Or you can export the photos in their original raw format with XMP sidecars containing your metadata/edits, which are identical to those produced by Lightroom Classic and CameraRaw/Bridge combinations. The metadata is standardized XMP format, so other DAM's can understand it, and some may be able to take a guess at edits too.

Whether the cloud is the right tool for you or not, you're no more "locked in" than another other non-destructive editor. In fact, you're less locked in than most other choices, because Adobe has the biggest market share and therefore other companies attempt to backwards engineer their non-destructive edits. If you were trying to move the other way, perhaps from Capture One to Lightroom, then your previous edits would be left behind in C1.
(Edited)
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Antoine Hlmn

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My bad then! I was told the opposite by ... Adobe support. (Great comm, as always ^^) So it’s excellent news!
Is folder hierarchy respected? Or is it under any form of library?
What happens when you exceed the allowed cloud storage? Are the most recent ones uploaded and the oldest ones replaced?

The cloud tool might be the right tool when all the feature from classic will be implemented. To be confirmed ;-)
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Victoria Bampton - Lightroom Queen, Champion

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If you migrate from Classic, you can convert your existing folder hierarchy into a collection hierarchy, so you have exactly the same organization structure in Cloudy as you did in Classic. On the hard drive, they're stored in a dated folder structure. If you were moving off to another DAM, you could utilize keywords for your organization, which will then apply to any DAM software.

When you exceed the cloud storage, it can't upload any more photos to the cloud until you either delete a load of bad photos of your feet ;) or upgrade to a higher storage plan. Excess photos obviously can still be imported and only stored locally.
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Roelof Moorlag

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I don’t like all the Lightroom name changes but i like the new suggestion for ‘cloudy’
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Victoria Bampton - Lightroom Queen, Champion

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LOL I can't see the marketing guys going for it, but at least we know what we're talking about that way!
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Todd Shaner, Champion

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How about, "Cloudy with a Chance of Meatballs?" That should attract more users and it's making me hungry just thinking about the possibilities! Choose your plan a la carte with perhaps a TeraBite and PhotoChop side order. Yummmmy!
(Edited)
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Antoine Hlmn

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So you can’t decide which pictures to sync? It’s all or nothing?
(Of course deleting bad pictures would ba an option, but that’s not the point ;) )
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Brian Pierce

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Adobe are now trying to make up for the Cock-up - the original 20gb PS+LR plan has now been reduced to 8.32  for a limited time.  https://www.adobe.com/uk/creativecloud/plans.html?sdid=YB1TGPLW&mv=social&mv2=paidsoc&fbclid=IwAR0qbfggSahTPyD1SlDnZhlp-VYychbMVnIKbPwxrmzWPvTXXCOJjJRFiPQ 

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Robert Cullen

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Care with this! That is 8.32 POUNDS uk!
ie $15.44 converted to Australian dollars!
Normally the Photography Plan is $14.29 (incl GST) to buy here in Aus.
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Brian Pierce

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Normally £9.99 in the UK - Guess we're being ripped off again - even the 'special price' is less and you pay in Oz - Might still be worth checking the Adobe site - it says 16% off - so that might apply to all currencies 
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Andrew Coleman

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My subscription is up in July - I asked if I could buy another year at the offer rate and APPEND it onto my subscription.  I was told no.  Even though I've done this with other subscription sites I use like online training sites.  I was going to cancel anyway and move to On1 - that's just confirmed it.  They don't make you feel like a valued customer, it feels like they just want ££££s.
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Brian Pierce

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The're making a lot of PR blunders ATM. They've just announced that they could take legal action against anyone found to be using old legally purchased versions of their software.
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Victoria Bampton - Lightroom Queen, Champion

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Australian GST is 10%? UK VAT is 20%. That may account for some/all of the difference.

Brian, Adobe's not saying they're taking legal action. They're saying a third-party could potentially possibly bring a claim against people using older subscription versions, so please update if you're on subscription. That doesn't affect purchased perpetual licenses. There's so much misinformation around!
(Edited)
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Rosa

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Yes Victoria  Australia has 10%GST.  I'm from Australia.

My Photography plan (20GB) is due to renew in 3 weeks and the price hasn't changed in 3 years.

I pay A$14.29 a month which includes GST.
A$171.47  for 12 months. 

If prices were to rise I'm sure Adobe would have informed me, just like they did prior to my renewal of my Photography Plan in 2017. In that case, it was to do with the Australian GST.

I also agree that there is so much misinformation around which caused people to jump to conclusions.

I did comment on the same issue earlier about people/websites scaremongering about the supposedly 20GB Photography Plan disappearing.




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Sister Sabina

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Im here in Japan (orignally an Aussie like you) and I have received email from Adobe informing me of an increase in my upcomming renewal of my monthly subscription.  I sure would like to think that you are right...........
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Rosa

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How long have you been in Japan?

I received a renewal notice from Adobe a couple of days ago and my renewal rate is the same as it has been for the last 2 years.
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Victoria Bampton - Lightroom Queen, Champion

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Which subscription are you on Sister Sabina? And how long have you been subscribed? Some people are getting (legitimate) price increase emails because they're coming to the end of an introductory discounted rate.
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Sister Sabina

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No, I have been subscribed for several years now on a "legitimate" I've just checked my adobe account details and it goes back to:

June 4, 2015 Creative Cloud All Apps Receipt 2,980 円

however, I was also shocked to see that in the 4 years that I have been paying a monthly subscription it has gone up to:

May 3, 2019 Creative Cloud All Apps Invoice 5,378 円

and on current exchange rates that is

5,378 JPY to AUD = 71.2549 Australian Dollars

but that hasnt changed since June 3, 2016
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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Ah yes, that 2015 one would have been a first discounted year. 

I'm not up to date on what's happening with the All Apps plans (this thread is talking about the Photography Plan specifically) but I'm glad to hear it hasn't changed significantly since 2016.
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Rosa

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As mentioned, my Photography Plan (20GB) is due to be renewed on June 9 and I've had my email from Adobe and the price hasn't changed. It's been the same for 3 years.