Photoshop/Lightroom: CCPP 20GB $9.99/mo plan missing from Adobe.com

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  • Problem
  • Updated 4 weeks ago
  • Not a Problem
  • (Edited)
'Photography Plan' now doubled in price
The seems the 20Gb plan has gone 1Tb or nothing... a silent price hike by 100%
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Brian Pierce

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Posted 2 months ago

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Dan Hartford Photo

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When the first post came through i didn't believe it so i went to the Adobe site and spent over 30 minutes trying to find the 20gb plan and could not.  Every pathway i took through the website arrived at a page that did not show the $9.99, 20gb plan.  The only photographers plan being shown was the $19.95 1TB plan.  They were still showing the $9.99 Lightroom plan that Only includes the new cloud based apps (not Classic and not PS).  

In one of the initial posts, there was a link to an independent news site article about the disappearance of the the 20gb plan from a subset of USA users.  This article also indicated that they had contacted Adobe and that Adobe told them that they were running a pricing test but there was no explanation of what that meant.  However, that article had a poll asking if you could still see the 20gb plan and where in the world you are located.  After voting, it showed the results to date and as I recall most all users outside the US still could see the plan but for users in the US about half could still see it and about half could not.  It was not clear if it was browser base, location based or something else.  I just know, that using both Chrome and IE I could not see the plan.

However, a day or two later, right after I talked through chat with Adobe and they assured me that I would still get the same plan at the same rate in December when my current subscription expires, I checked the website again and the old 20gb $9.99 plan was again showing.  

Dan
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Dan Hartford Photo

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At this juncture, assuming Adobe does not want to lie to their customers, they have several choices.

1)  Say nothing and let the public come to their own conclusions (default behavior of Adobe)

2)  Acknowledge that it was a test, apologize for the confusion it caused, and indicate what the test was intended to show (which would be a big hint as to what they were thinking when they approved the test)

3)  Deny it happened (which would be a lie)

4)  State that it was an unintended glitch on some of their servers which caused some users to see an incorrect screen for a short period of time (if indeed that is what happened - unlikely)

I expect they will continue to go with choice #1.

Dan
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Cameron Rad

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Carlos Cardona

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This reply was created from a merged topic originally titled Lightroom new $20/month pricing plan.

Is this the end of Lightroom as the mainstream choice?
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Dan Hartford Photo

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Not withstanding the "hints" about LR Classic being faded out in favor of CC,  Your lack of a fast internet is not a factor in using LR Classic.  The only difference in workflow between the older LR1 through LR6 compared to LR Classic is how you pay for it.  With LR Classic, you still download and install the SW on your local computer, your LR catalog still lives on a local hard drive and your images still live on locally attached disk drives.  Unless you CHOOSE to sync images with the cloud (which is not the default and is strictly optional) the only time LR Classic uses your Internet connection (other than during installation and the Web and Book modules) is once a month or so to validate that you paid your rent on it, to show maps in the maps module, and for address lookup based on GPS coordinates.  

So, moving from LR perpetual license (e.g., LR6) to LR Classic will not affect your workflow or Internet bandwidth, just your wallet.  However, you will get some new features not available in LR6 (the last non rental version they put out).  

However, if you interpret the hints as an indication that LR Classic is doomed and will go away soon or will have large price increases to force people to the Cloud based CC version then looking for a substitute is not an unreasonable reaction.   

For myself, the hints do worry me but I think we have many more years with Classic before the you know what hits the fan.  I also think that baring any significant change of thinking on Adobe's part about how the Cloud based CC option works and what features it will and won't have, there will be quite a strong backlash from the LR Classic user base if and when they try to kill off Classic to the extent that they won't be able to kill it off.  What gives me hope is their reaction to the "New Import Dialog" disaster (what was that, 6.2?) where they reversed course due to pressure from their user base.
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Andrew Coleman

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Hi Dan, thanks for the reply - apologies I wasn't clear in my post, I'm a CC subscriber - have been from the start.  My concern was the suggested new cheapest plan offered 1TB that currently I couldn't use.  I'd much rather a 20GB plan stays.
(Edited)
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Carlos Cardona

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With all due respect, Dan, I see absolutely no evidence that, as you say, “LR Classic being faded out in favor of CC”. They’re many things, but not THAT stupid. They know exactly how many people use LR Classic, and know those Photographers would go to Luminar or another app in a heartbeat.
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Victoria Bampton - Lightroom Queen, Champion

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I have to agree Carlos. One of the benefits (to us) of all this "phoning home" is they know exactly how popular Classic is. We might not like how profit-driven Adobe is, but in this case it works in our favor.
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Dan Hartford Photo

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Unless one happens to have some access to Adobe not afforded to the general public, all that is said in this and other forums is speculation and opinion, including my views.  And, even if someone (like perhaps Victoria) has such access and has inside info based on that access, I'm sure they are under a gag order not to reveal such inside information.  So, baring any such inside access on my part, my view is based on my personal interpretation of various statements by Adobe, decisions Adobe has made related to released items, and marketing strategies.  That doesn't mean I'm right or wrong or that anyone else is right or wrong, only time will tell at which point these discussions would be moot anyway.  

Some of the "hints" that have led me to believe that Adobe has been leaning toward a single Cloud system vs. a dual system strategy that includes Classic are these:  

1)  When the Cloud Ecosystem was announced I read something from Adobe indicating that development would continue on the Develop Module in Classic (which also happens to be applicable to ACR and the Cloud ecosystem), but that development on the Library module would be scaled back.  In other words, if they do something for Cloud and can plug it into Classic with little effort the will do so but they are not going to put much effort into Classic that doesn't also benefit Cloud.

2)  When they introduced the Cloud Ecosystem they took the traditional name "Lightroom" (with or without the "CC" at the end) which has significant name recognition worldwide from the catalog based product and gave it to the cloud based product rather than naming the new one something like "Lightroom Cloud".  I interpret this as a longer term strategy to eventually only have just "Lightroom".  I say this, as if they intended to keep both long term then they would probably have named them something like LR Cloud for one and LR Catalog or Desktop or, yes, even "Classic" for the other.  To me,  naming the cloud based one as just plain "Lightroom" is a hint that at some point in time they believe (or believed) that it would be the only one.

3)  In the period shortly after the Cloud based ecosystem was released, it was somewhat difficult to find the plan which included Classic.  Yes it was there but it took some navigation to find it.  When you clicked on Adobe Lightroom (as opposed to, say, Photoshop) you were only presented with the cloud ecosystem options and you had to poke around to find the plan that included Classic.  I know because many of my clients who went looking for Classic could not find it and I had to poke around the site till I found it and send them a link.  Admittedly, this problem only lasted a few weeks but is a hint of thinking nonetheless.

4) Even though they have provided synchronization between the systems it feels more like a transition idea rather than a long term dual technology idea.  The sync of Edits can certainly be considered as a long term dual technology idea but the woefully incomplete sync of Library Module components (most notably Keywords), and Adobe's reluctance so far to beef up that area is a hint that perhaps they really don't want to make it easier for for users to live in a dual system environment.  If their long term plan was to keep them both indefinitely I think they'd be pretty keen on fixing the metadata syncing problem. 

However, I do admit that there is also evidence pointing in the other direction.  For example

1)  The Photographers Plan that includes Classic is still there and still reasonably priced as it was when introduced (not withstanding their recent "experiment" which one could argue was in essence doubling the price for Classic users - perhaps as a motivation to make more Classic users go to the Cloud only and save some money.  

2)  Contrary to early statements to the contrary, they have made some modest enhancements to the library module.  Nothing earth shattering such as many high demand items from the user forums has been done but the Library module in Classic  is not being completely ignored either as was speculated.

3)  Again, not withstanding their recent "experiment", the plans that include Classic are being given equal visibility to the plans that don't include Classic.  This is encouraging.

I think that since the introduction of the Cloud  based system that Adobe has learned a lot.  I think they expected more Classic folks to swap over and instead got a significant push back from their Classic user base in this and other forums.  At the very least I suspect that what they thought would be a short transition period they are now realizing may be a lengthy one.  Perhaps, and hopefully, they may be coming around to the idea of a permanent dual system strategy .  However, I am not seeing a lot of evidence of this yet. 

In summary, all of this is sheer speculation and opinion and as such is no more or less valid than anybody else's speculation and opinion.  As, such I really don't want to have endless debates on what will or won't transpire, or what is a hint and what is not as it really won't change what actually does or does not happen.  However, I do think it is important to articulate the basis of my thoughts.  

Thanks for listening.
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Rosa

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kitty van gemert

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If you read the title of this post here, it is about the 20gb photography plan MISSING. And it was MISSING for many people, and this has most certainly happenend before. And this is not boguss and is therefore NOT about price increase, it is aboit an option MISSING.
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David Moore

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Logic doesn't help with her. lol
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Butch_M

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Nope ... she doesn't get it ... nor does the Adobe marketing department ... any fear mongering can be traced back directly to them. They created the genie, then they rubbed the lamp. 

If folks don't like the situation created by this fiasco ... if they live in fear of 'fear mongering' ... their problem isn't with confused or misinformed users ... it is with those highly talented and over paid executives and corporate employees that put the wheels in motion.
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Antoine Hlmn

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They start to talk about it on YouTube. Adobe’s stategy to aim “smartphone photographers” (there’s no jugement here, just adobe’s new preferred market) might backfire pretty hard.

https://youtu.be/6DntaoCMMn4

Northrup are probably the biggest photography Youtubers out there... this episode has 42k views only!
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Carlos Cardona

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The problem with going to Luminar or On1 is that none of them have the Adobe killer feature: the cloud storage giving you the ability to edit on your bed!
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avpman

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Except on the occasion when you are someplace without an internet connection!
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Carlos Cardona

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Olivenoire: “no real cloud functionality “? You don’t sync Collections, and edit on your iPad? At the beach? That’s half the beauty of LR Classic!!
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Olivenoire

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That's not the the way I see a real Cloud.
Why do I need to put a photo in a collection and select then to send the selected phot in the cloud. Should be automatic with full collection and hierarchy sync,
Why no keyword sync?
Why no watermark sync?
Why can't I use my own cloud solution to use classic on more than 1 computer? (Simplifiy the data base should be done)
etc

Yes, you are right : to edit a photo on my iPad, I need to put it on a special collection, select the collection, go on my iPad, recreate a hierarchy, put the collection in the hierarchy and yes I can finally edit the photo. That is for sur really powerful, true. I have to admit.

But how the hall do I need so much step? It should be transparent for end user, a photo in classic should be visible "as it" on iPad with nothing to do. Then for me it will be real cloud.

Example : this week I need to show a group of photo from LR previously imported in classic. Unfortunately I forget to clic to synchronize the collection and so on was not able to show those photos. My bad. 
Every picture should be automatically imported in the cloud. If I create a collection, It should be visible on the 2 sides with no more action.

Photos (which is totally free) is near to do that. When I edit a photo, it propagate on 2 sides. Missong smart folders on iOS but for sure it will arrive at no cost.
Imagine a simple photos for Mac (with far less functionality for sure) and a for example "raw power" and you can do the job for a whole 20€. 
And with 2Tb (9€/month) you can use your cloud to store whatever you want.
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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Lightroom Classic has very limited cloud sync as it's a desktop focused app.

The Lightroom ecosystem, on the other hand, works exactly the way you describe it should work. 
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Olivenoire

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Hi Victoria.

We know Classic is desktop focused app. But why does it not automatically sync virtual copies even if not in a collection. Why it does not propagate collections hierarchy  automatically.

This is pure segmentation. I can understand this marketing decision.

But LR alone is far from be usable. 
The simple fact it does not allow offline search is a not go.
Sorry once again the gap if too big, too artificial. For the price, not acceptable.

Finally I repeat, Photos is far less powerful but offer real cloud functionality. Add with some add-on (one time purchase) It can edit efficiently photos.
(Edited)
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Antoine Hlmn

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We know the story, but olivenoire is right:
The sync options with Classic are artificially limited. Ok for not having all the options, but there are too many flaws -you know them better than anyone, I bet- to have a smooth workflow. You simply cannot combine pro features (from classic) with cloud features.

People are not complaining for the sport -although it’s kind of fun/sad/sport... but because LR does not provide what photographers want and request since the beginning of cloud: a good DAM with LR functionalities and cloud. The feeling is that Classic is artificially restricted for marketing or business model purposes.
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Brian Pierce

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The 'official response' is a joke. At best it was an error at worst a deliberate ploy to extract double the amount of money from potential customers. 

It seems to have backfired in a spectacular fashion and I dare say a lot of people who were formerly very happy with the 9.99 subscription have at least begun to look at alternatives. 

Serves them right. 
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Antoine Hlmn

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So you can’t decide which pictures to sync? It’s all or nothing?
(Of course deleting bad pictures would ba an option, but that’s not the point ;) )
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Antoine Hlmn

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Wow ! And apparently you can’t decide where to store the pictures? Another dealbreaker !
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Victoria Bampton - Lightroom Queen, Champion

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Where are you getting your information Antoine?? 

You CAN select a location for the original photos, for example, an external drive. 
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Andrew Rodney

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And the FUD continues. Apparently? No.
(Edited)
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Antoine Hlmn

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Was in this thread but apparently it’s not...

https://feedback.photoshop.com/photos...
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Brian Pierce

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Adobe are now trying to make up for the Cock-up - the original 20gb PS+LR plan has now been reduced to 8.32  for a limited time.  https://www.adobe.com/uk/creativecloud/plans.html?sdid=YB1TGPLW&mv=social&mv2=paidsoc&fbclid=IwAR0qbfggSahTPyD1SlDnZhlp-VYychbMVnIKbPwxrmzWPvTXXCOJjJRFiPQ 

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Rosa

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How long have you been in Japan?

I received a renewal notice from Adobe a couple of days ago and my renewal rate is the same as it has been for the last 2 years.
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Victoria Bampton - Lightroom Queen, Champion

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Which subscription are you on Sister Sabina? And how long have you been subscribed? Some people are getting (legitimate) price increase emails because they're coming to the end of an introductory discounted rate.
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Sister Sabina

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No, I have been subscribed for several years now on a "legitimate" I've just checked my adobe account details and it goes back to:

June 4, 2015 Creative Cloud All Apps Receipt 2,980 円

however, I was also shocked to see that in the 4 years that I have been paying a monthly subscription it has gone up to:

May 3, 2019 Creative Cloud All Apps Invoice 5,378 円

and on current exchange rates that is

5,378 JPY to AUD = 71.2549 Australian Dollars

but that hasnt changed since June 3, 2016
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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Ah yes, that 2015 one would have been a first discounted year. 

I'm not up to date on what's happening with the All Apps plans (this thread is talking about the Photography Plan specifically) but I'm glad to hear it hasn't changed significantly since 2016.
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Rosa

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As mentioned, my Photography Plan (20GB) is due to be renewed on June 9 and I've had my email from Adobe and the price hasn't changed. It's been the same for 3 years.