Photoshop/Lightroom: CCPP 20GB $9.99/mo plan missing from Adobe.com

  • 9
  • Problem
  • Updated 5 months ago
  • Not a Problem
  • (Edited)
'Photography Plan' now doubled in price
The seems the 20Gb plan has gone 1Tb or nothing... a silent price hike by 100%
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Brian Pierce

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Posted 5 months ago

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Jaroslav Bereza

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I still see it. Adobe sometimes does A/B testing. So VPN or clear cookies or different browser could help you to get in original "A" group.
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Antoine Hlmn

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In my opinion, they’re not testing new prices, but testing removing LR Classic. They have no reason to maintain it over a long period of time. They want people to switch to cloud because:

1) Developing 2 similar softwares is costly (although I don’t think many people work on Classic... but that’s another story...)
2) Cloud justifies the monthly fee, Classic doesn’t
3) Classic is old and slow, they already have a replacement, LR “cloud”, whether we like it or not
4) Once you go cloud, you CANT GO BACK: they have all your pictures, edits, ... and if you want to add more pictures, which will happen over time (by taking pictures, with increasing resolution, being camera or smartphone), you will have to pay more

They literally have no reasons to keep Classic alive, excepted to keep their current users until cloud has enough features for the advanced users.

I hope I’m wrong, but Classic will die, and sooner than we think!
(Edited)
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Antoine Hlmn

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Victoria, a business not taking it’s customers into account is either stupid, either bankrupt. (And optionally an ass). And stupidity often leads to...

There ARE alternatives to LR! And good ones!
It’s not like 10 years ago, or even 6 months ago... People are not criticizing those decisions out of hate towards Adobe, but because they love(d) LR and want it to be good, for a decent price. But push them away, treat them like shit and they will be gone for other products! That’s how it works!
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Victoria Bampton - Lightroom Queen, Champion

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I'm not defending the price testing, but just because they were thinking about it doesn't mean it'll definitely happen. When we make decisions based on assumptions, we just ending shooting ourself in the foot.

They've changed their plans in response to customer feedback in the past. In fact, the $9.99 price was in the response to customer feedback in the first place. And there have been other occasions too, like the 6.2 import dialog. 

(Although I should point out that if everyone jumps ship because they're making assumptions, then Adobe will no doubt get new customers at a higher price to compensate, and then you can say I told you so. )
(Edited)
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avpman

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Victoria, you're a wonderful educator. I have your LR book and have recommended it to several friends. I also enjoy and benefit from subscription to your website. I hope you will diversify your business model to include at least one other photo editing program (i.e. ON1 Raw) as Matt K has done. The handwriting is on the wall. Best regards.
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Victoria Bampton - Lightroom Queen, Champion

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Thank you avpman, I'm watching everything carefully to see how it all plays out. 
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David Moore

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If it goes up all i can say is I'll priced into using CapOne. 
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stephanbrz

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It may be that Adobe is only 'testing', but I would just like to say that I think this sort of thing is in poor taste and will only serve to alienate Photography Package users. For many, a proposed increase of this magnitude would be the last straw - myself included.
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Philippe Clabots

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Î’m using Lr since V2. I’m not willing to switch to something else but I don’t like unfair treatment. Just looking at Luminar 3 in case of the price of lr/ps is going up.
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Dave Hughes

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Ditto, how can you justify a 100% increase in price? Love LR but there are alternatives.
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Karsten Bruun Qvist

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Wonder what kind of marketing genious needs to aks whether people would like a 100% price increase??
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Dan Umberger

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Adobe has some fine products, but their marketing team is an unmitigated disaster.  This is the same group that gave us the Lightroom CC/Lightroom CC Classic ball of confusion.  So, if a new user signed up at $20/mo because $10/mo was hidden, are they going to get their money back?  How many people did the marketing team drive to On One and other tools by this shabby treatment?
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Rosa

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I don't see any evidence that Adobe has hidden the Photography Plan (20GB). It still comes up in my searches a non member. (Not signed into Adobe)

See the last post of mine.
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Dan Umberger

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If the price doubling sticks, it may be time to say adios to Adobe.
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Rikk Flohr, Official Rep

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Official Response
From time to time, we run tests on Adobe.com which cover a range of items, including plan options that may or may not be presented to all visitors to Adobe.com. We are currently running a number of tests on Adobe.com. This particular test involves testing photography plans with higher levels of storage. If you’d like to purchase the 20GB plan, go to http://www.adobe.com/go/photo18sptst, or via phone at 1-800-585-0774
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Rosa

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Adobe does offer the Photography Plan (20GB) to would be clients. I searched as a non Adobe user on different browsers and I get the same result.

These are Australian prices. Same as the current price I am paying for my plan now

(Edited)
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kitty van gemert

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See my comment above, it happened Rosa. 
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Butch_M

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Hey Rosa ... that seems perfectly fine ... in Australia.

What you fail to understand is the 'testing' occurred primarily in the U.S. ... so it is understandable that  you would not see this testing. 

There have been many threads on various forums (including this one) about this issue over recent months. Not all customers were affected ... many could not access the 20GB plan and shared screen shots to prove it.

Since the Petapixel article appeared last week ... and a couple dozen other tech sites following on ... it appears Adobe has at least, suspended their 'testing' here.

The crack marketing department has struck once again in creating a mountain of fear, uncertainty and doubt all on their own. Great job Adobe!
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Rosa

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Yes I've read the PetaPixel article as well. when I followed the link it took me to Adobe and I saw the original plan still. I guess we 'down under' weren't affected.
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Al Segal

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Very poor idea as I am now looking at other options not waiting for a fee increase. Adobe lost credibility on this move as your customers are not stupid. I’ve only been using LR/PS for two years and it will easier than some to move to a different program.
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Andrew Coleman

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Sounds like testing the water for a price rise. As a long term customer (since Lr4), I don’t feel that’s a great way to treat your customers. I DON’T have a fast enough internet connection for Cloud, so plans with higher levels of storage at the expense of the 9.99 plan are pointless for me. All you’ve done is get me looking at the On1 trial version. You sure this was YOUR marketing department doing this???
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Stephen Soukup

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And On1 doesnt charge for their software if you get the Plus program. You get free educational video classes(similar to Creative Live type of stuff) on various topics by pros and free presets/backgrounds each month and free image portfolio reviews by Pros. and lots of great help by fellow users in the forums. better value for your $ in many cases if you are willing to learn a new system. by paying for the plus subscription and all that content you basically get the software for free and help develop it and make it better. they do not have a software license fee per say
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David Moore

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I am sure On1 and CapOne are both thankful for the help from Adobe today lol. 
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Roelof Moorlag

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I tested the migration tooling from ON1 but it's not very good yet. You can read it here (it's in dutch so maybe google translate can help out): https://digitaalfotobeheer.blogspot.com/2019/05/lightroom-exit-strategie-2-de-on1.html
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Richard Reader

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Brilliant market research. Not. Judging by all the photo group sites I follow the general response has been on the lines of 'time to ditch Adobe'. Would I recommend Adobe to a potential new user? Probably not. There are a whole raft of other products aimed at photographers nowadays which are lighter on computer resources, cheaper, easier to use in places, and in some cases giving better raw conversions than Adobe products. Some raw processors are even free.
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Wills

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Storage is a waste of time, most photographers exceed that capacity so it’s a useless option.
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Anthony Blackett

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Not the least bit interested in cloud storage nor in Lightroom CC, I only want Lr Classic and Photoshop without a 100% increase in price. Better listen up Adobe or your customers will be running out the door!
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Marie

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Lightroom CC is useless for me. It maxes out my Macbook's processor and the amount of storage does not meet my needs. I tried it briefly and went to the $15/month package to do so, and then when I decided against it, lo and behold I'm now stuck because the $10/month option is not available. So frustrating. Get it together, Adobe, because that's stupid. 
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Denise Jones

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If the prices increase, good bye Adobe. I only use LR Classic and sometimes PS . I use other software to design and edit.
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RICKY SHARP

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I for one am happy to see the price raised for the Lightroom and Photoshop bundle. As a software developer, it's important to have the price reflect the product's value. I do indeed appreciate all the years of the USD 9.99 per month for the bundle. I also use Illustrator which is USD 19.99 alone. Back in the days of Photoshop 3, updates ranged I believe from $180 to $240 per year. So the 19.99 for two incredible applications (updated throughout the year) is still priced very well.



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Magnus Grimmer

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Well Ricky Sharp, back in the days I did not uppgrade every year. Not more often than maybe one time every four years. I upgrade when i buy a newer camera and i don ́t like having all my photos someware else than in my computer. 1TB is also way to little space for my photos.
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Stephen Soukup

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BTW you dont need to have ALL your photos on their cloud you still have all your photos in your catalog and on your external HDDs. the cloud part you are paying for is only to show off your portfolio to clients and others but that wont be ALL your images only your recent / fave or current collections/projects usually
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Jim Robertson

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As Riki says, this is just marketing testing the waters. The $9.99 plan is still available. The $19.99 gives your more cloud storage (for those into that). 

 Not sure where they learned that this is a way to retain customers by upsetting them and getting so many riled up.

Sure wasn't covered in the Marketing 101 course I took.
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Brian Pierce

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'Testing' is not an excuse - the fact that the cheaper option is hidden and the banner text says Photographer plan from 19.99 is nothing short of devious and deliberately misleads people to think that that is the cheapest deal available and getting them to sign up to it when a cheaper option may well have suited them better. 

It's like saying we have flights to NY from only 200.00  while you actually have them for 100.00 but don't tell people about it.  At best its misleading, at worst its a blatant lie designed to rip of customers.
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Jaroslav Bereza

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I know what you mean. But in this way you can have reliable results. Because when it comes to money... people don't do what they say they will do. They could even lost 50% of customer of this plan and they still would be fine in short term. According to Math. But in long term, there might be a side effect. Right now Adobe is industry standard for several segments. But if they will lose too many pros then something else will be industry standard and they will lose even more people just because of workflow, common people skills and compatibility. Companies will use different software just because will be easy to hire people with that software knowledge.
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Donald J Bernhardt

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I’ll add how unimpressed I am with Adobe for doing this. As a new user, it’s taken many hours to become somewhat proficient in LR &PS. I’d hate to start over, but start over I will if the price doubles. This reminds me of a similar behavior by cable companies which caused me to cut the cable. Just plain stupid behavior by Adobe.
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Stephen Z Clark

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Unmitigated greed will get Adobe what they want.  This is a sign of corporate management gone astray.  Thankfully there are alternatives.

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Michael Poirier

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I have been using the lightroom Photoshop 9.99 plan since the beginning and love it there is no better for editing but I agree with everyone else if the plan goes up 100% then I will be looking somewhere else I am not a professional so I do not make any money from my photography so I will not be able to afford such a hike in it's cost so please be fare to all subscribers
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ocanannain

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I'm still trying to get over the name change from Lightroom to Lightroom Classic and the demotion of this terrific program in the hierarchy of software offered by Adobe. With those changes, many of us feared that Classic was on its way out. Those were dark days.

Now, the price of the Photography plan may eventually double. 

All this is testing my once-fierce loyalty to Adobe. Do they not realize how disturbing this all is to us? And please don't tell me that they don't care.

Sheeeeesh!


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Dan Hartford Photo

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I don't know what happened, but yesterday, for me, when I looked at the available Adobe plans, the 20gb $9.99/mo plan was not being shown.  The only photographers plan being shown was the $19.99/mo 1TB plan.  Today the $9.99 plan is showing once again.  Perhaps Adobe got too many complaints and comments and reversed their "test".  



I chatted with someone using the Chat link on the website (after logging in with my account) and he assured me that when my current one year subscription (paid monthly at $9.99/mo) expires on 12/26/2019 that my automatic renewal will be at the current $9.99 rate.



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Chris Lipscombe

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I believe adding additional plan options for users is a good idea. I never was a fan of the subscription model, but it did give me the opportunity to try Photoshop. I am just a hobbiest. I like Lightroom, and I like Photoshop, but I certainly do not require Photoshop. I do not need any cloud storage at all. If the 9.99 LR/PS plan goes away, I personally would migrate to On1. I would not pay a subscription for just LR.
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Rosa

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I am in Australia and I still can still see the Photography Plan (20GB) which mine is due to be renewed in June.

(Edited)
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kitty van gemert

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Like many others, i do not want the 1TB plan, i am perfecrly happy with my 20gb storage. Testing with real customers, not sure who thought it to be a good idea. On the other hand, at least it showed Adobe the effect, unrest and upset it caused its users. And the potential loss of customers too. There are (like it or not) other alternatives on the market and they will flourish with too many f*ckups like this. It would be nice if they sent a thank you note to Adobe to emphasize this point.
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Olivenoire

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Really a big mess. In fact typical Adobe action. 
Now your asset are captive in our cloud, we can sell what we want, the price we want.

This test (?) is so strange it is unbelievable it will not occur in future. But this mess a really possible on a company how create Flash or a 500MB installer for a simple PDF ready

Adobe, we don't want a price rise. We want flexibility in your offer. We want to remove PS. We want 100, 500 or even more GB etc etc

We want smart folder in CC, not buggy full screen Classic on Mac and so on.

Competitor are really welcome.



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Rosa

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Okay Olivenoire, I got it. I use only Photoshop for designing so I don't really need Lightroom. I do edit my photos in Photoshop Camera Raw, it's the only software I need.  :) 
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Olivenoire

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Ok ok. Sorry. It is difficult for me to be clear. This is not my mother tongue.
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Rosa

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You did well in English.
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avpman

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This is the overwhelming problem with "renting" software. They can change the price at anytime and if you can't afford it, or don't want to pay the increase you're screwed.
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Dan Umberger

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The sheer number of comments I'm seeing on this forum and other forums is evidence that Adobe has managed to alienate many of it Photography plan customers.  For that group, they've damaged their brand.  Adobe hasn't raised their prices yet.  It's sort of like when Russia was threatening to invade the Ukraine.  They  made a lot of noise, but didn't do anything - until they did.  Even if you're a very satisfied Adobe customer, it might be prudent to do a little contingency planning - what will you do if Adobe forces your hand?
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Rosa

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Has anyone else received a message from Adobe via the Creative Cloud App regarding Adobe Creative Cloud plans and pricing? 

Maybe you should check. There seems to be a lot of negativity in this discussion regarding pricing of Adobe's plan and I don't see anywhere in my search that Adobe's hiding the Photography Plan (20GB). 

I mentioned before, that I could see all the plans and pricing including the Photography Plan (20GB) no matter which browser.

I've taken screen shots and obviously, as I live in Australia, the prices are in Australian dollars.

As a non Member of Adobe the public will see this when they land on the comparison Photography plan page:






Message from Adobe via my Creative Cloud App







Variation in pricing for the Photography Plan drop down box



Rikk Flohr?
(Edited)