Lightroom 4: Preview cache error

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
Hi all, can anyone shed some light on the following error message and how I might fix this problem. Lightroom encountered an error when reading from its preview cache and needs to quit. I tried control right click, and the error persists. I have imported my best shoot and now can't process the photos.. I'm still using Lightroom 4. Many thanks Christine
Photo of Christine Dengate

Christine Dengate

  • 2 Posts
  • 0 Reply Likes
  • Anxious

Posted 5 years ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4427 Posts
  • 1637 Reply Likes
Photo of Christine Dengate

Christine Dengate

  • 2 Posts
  • 0 Reply Likes
Not solved. I'm still unable to resolve this problem. I use the steps as above Victoria, and then the error message and shutdown. Changing the file name for the preview images hasn't worked.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4427 Posts
  • 1637 Reply Likes
You're sure that you found the right catalog, and you don't have more than one on your system?

Which OS?