Lightroom CC for mobile: Presets don’t load

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  • Updated 4 months ago
  • (Edited)
Presets don’t load in my Lightroom! I already tried to erase the app and download it back but it didn’t work! I need it to my job, so please, if you could help me I’ll be really thankful
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Luísa Burnett

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Posted 4 months ago

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Rikk Flohr, Official Rep

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Presets are normally loaded in the Lightroom CC ecosystem via the Lightroom CC Desktop App.  They will then sync to the cloud and then back down to your mobile devices?

How did you attempt to load your presets? Have you verified the Desktop App and the Mobile App are logged into the same Adobe ID?