preset error

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  • Problem
  • Updated 4 months ago
i am trying to use my presets as well as importing presets but it wont let me. it keeps closing the program. i have already reistalled the program and restarted my computerbut nothing..
Photo of Daniela Cruz

Daniela Cruz

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Posted 4 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Daniela,

Please try the steps in this document; https://helpx.adobe.com/lightroom-cc/kb/crash-opening-presets-panel.html

Let us know if it works for you, please.