Premiere Elements: Problem with my ATI HD5650 driver

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  • Updated 5 years ago
  • (Edited)
I have problems with Adobe Premiere Elements 10 and A ATI Mobility Radeon HD5650 video card. Premiere tells me it is not the right driver but when we download the latest one from the internet, there is no better driver.
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Fons Haneveer

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Fons,

are you doing Windows Update to look for the latest driver? Or going directly to the ATI/AMD website to download the latest driver directly from the card manufacturer?
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Fons Haneveer

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Hey Jeffrey,
I tried both, Windows update says we have the last driver. And when i download and install the driver manually, Premiere Elements keep saying there is a problem with the video card and then crahes.
It is a laptop so we can't try to put in another video-card.
Is there any possibility to tell premiere elements to work with that card.
Thanks for your reply.
Fons